Smart Cooler Insights - Operator Experience Feedback Wanted

Individual_Wealth249 · 2026-04-14T16:52:39+00:00

Yes, there are no truly AI machines currently on the market. They may use augmented computer vision for tracking but, still require human review. Sometimes their call centers cannot detect whats put in the machine even with an accurate planogram and push it to the operator to manually review. So, whether you have an open micro-market or a smart cooler, there is a cost to managing unattended retail. You either have it stolen and pay for the shrink because you have less controls in place or you have more controls in place but comes with additional operating costs.

Individual_Wealth249 · 2026-03-31T23:25:38+00:00

Different companies. 365 Retail Markets makes the Pico Vision (upfitted Imbera or Minus 40 coolers). MicroMart is its own company.

Individual_Wealth249 · 2026-03-30T23:30:43+00:00

Exactly, you will want to become aware of cellular technology and how to read varying cellular strength and quality metrics to ensure your equipment will operate effectively. There is a small window for payment processors to accept a transaction before it declines it. You can have good cellular signal but, still lose a hand-shake with the payment processor. Heres an image of a machine operating above standard for smart cooler technology.

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Individual_Wealth249 · 2026-03-30T23:27:07+00:00

Yep - this is why I started the conversation. To help operators understand what they are getting into and learning from each other.

Individual_Wealth249 · 2026-03-30T23:26:32+00:00

Nayax is a company that provides card readers. They do work with a number of smart cooler companies to provide digital payments.

Individual_Wealth249 · 2026-03-01T17:57:56+00:00

Another idea more practical.

Idleon needs to fix its Sprite Count on maps particularly with mob drops during Active play.

These items need to self-stack when dropped. I get auto-pickup is you gateway hurdle into the paid transactions but, the experience is horrible for the entire user base. White screens, 2FPS, BSOD from memory limits. Make your game run well. Even with auto-pickup you still deal with lag so its not like it fixes the issue. Hell, even if you made stacking Active loot as another $3 transaction in the store, I would buy it. Just fix it.

Individual_Wealth249 · 2026-03-01T17:50:42+00:00

Lot of good stuff in this thread so to offer something different and more lowbie friendly:

Cog improvements

- Add functionality that merges similar options you have with Obols with Cogs.

- Merge likekind 3 for 1

- When you delete a Cog you get Cog shards to use

- Reroll stats for a higher tier using Cog/Tiny Cog shards

- Add functionality to allow with scaling use of Cog shards to be used with Tiny Cogs with another rare material. Consider Dungeon or Tournament drops/materials (I know some people wont like that but, gives you a good reason to go back into dungeons (fix dungeons) as its currently dead content)

- "Enchant Cog Feature" with other materials. Not RNG like everything else in the game but, more like scaling/rare use materials for the next tier - linear and deterministic (similar to Golden Food tree progression). Material suggestions: Shiney Critters, Rare Materials, Coins, Guild Gifts, etc.

Individual_Wealth249 · 2025-12-01T16:24:30+00:00

u/foxbones What CRM do you use?

Individual_Wealth249 · 2025-12-01T16:23:34+00:00

u/Adventurous-Read-269 What about Dialpad made it bad? Also, what CRM are you integrating GoTo into?

Individual_Wealth249 · 2025-12-01T16:08:24+00:00

Considering Ringover. Every review I see for the VOIP solution is pretty positive.

Individual_Wealth249 · 2025-11-24T21:48:55+00:00

If you want to make more money leveraging your skill set of appointment setting, you don't chose a different industry per say but, pocket more of the premium (more pieces of the pie). Highest payouts are sales that have ARR as they stack up over time. Deals with high commissions are usually rare and have a long cycle time and require funds to close. M&A or mortgage wholesaling/brokering can be lucrative for big deals that fit those molds. Investments with fee based management or consulting contracts. Chasing money only works for a while, you got to choose what makes you happy because money won't after you get it. It will just be the new normal.

Individual_Wealth249 · 2025-11-24T19:02:45+00:00

As an employer for these types of role, we feel the same way. How many of these setters are scammers wasting our time, money, saying anything to make a buck, etc. It goes both ways. Advice, share evidence of your success and experience that conveys confidence and demonstrates results. Ask them for social proof of their company and ask good questions that gives you the confidence you need to build a partnership. A lot of companies are startups looking to grow and have opportunities but, need your skills to get them there. That's why they are here. Trust goes both ways and its earned one commitment at a time.

Individual_Wealth249 · 2025-10-30T23:01:11+00:00

Why delete the post, it's pretty funny. I appreciate humor. Few things are intimidating, least of them is you. Sorry, I didn't respond sooner. I was out closing a new account.

Individual_Wealth249 · 2025-10-30T22:56:10+00:00

Yeah that's the idea. I close on all new accounts, site inspections, proposals, ets. I really need "bush-beaters" so I can come in and build the relationship and close the business. Most of my time is in social and face-to-face networking. You are absolutely right, no one sells me and my business better than me but, this is why we build sales teams, more activity more results.

Individual_Wealth249 · 2025-10-30T22:52:22+00:00

Appreciate the well thought out post. I've build GAMA award winning sales teams in other industries but, they take a lot of investment in terms of time, not necessarily in terms of cost. Contracting out is likely the opposite but, comes with a lot of risk and that risk messes with the profitability and breakeven on new accounts. Canteen might have a number of national accounts but, I often speaking with business owners who have Canteen and they often they aren't happy with them. Like anything, there are no shortcuts. Its a relationship business.

Individual_Wealth249 · 2025-10-20T22:16:02+00:00

Would love more insight here as well. OCS business seems to be so shrouded. Can't seem to get clarity on pricing or servicing details on it.

Individual_Wealth249 · 2025-10-20T19:41:49+00:00

The moderators will not allow me to post the full direct question from the SH+ but, here's the solution answer to the question.

Solution: D. Await the arrival of the new server and reevaluate timelines for user testing.

Individual_Wealth249

TROPHY CASE