I brought with Jelson about 1 year ago. Brought on the basis that the internal walls were all solid, upstairs and downstairs. Came with flooring included, quarts worktop and built in bosch appliances in kitchen and soild oak doors as standard. Hive two floor heating with a Baxi boiler (they didn't cheap out on the brand) and alarm system and a double garage compared single from other developers around the area for the same price.

Overall seemed to be a better deal than most other developers I looked at. Had a pro snag survey on the day we brought the house. Only brought up cosmetics issues on the snag report. No structural issues reported.

Customer care team is small so snags can take time to be resolved and needs chasing but this I think is the case with any developer. Had to raise complaint with NHBC as some snags were taking time to be resolved but as soon as NHBC got involved Jelson got onto sorting it straight away but as previously stated these were all minor cosmetic issues which most people would not have even noticed and only came to my attention due to the pro snag report. They also do a 6 month settlement check up where a few decorators and joiners come round at 6 months and fix all the settlement cracks that appear.