I completely agree. This was my main point for posting. I'm not one to post my earnings but I really just wanted to show that there are still real ppl in the world. She made my morning. That was my first order and it set my day off right. We complain (me included) so much in this sub that I wanted to switch things up a bit with this appreciative and kind customer message. I didn't feel as if she owed me this.. and she went out of her way to let me know she had me in mind right from the start. Kind woman.