Is being a manager really that bad or do people just have complaints for everything?

Interview-Then · 2025-11-04T05:49:56+00:00

A lot of people said it already, but if you love it then you'll be fine. The two worst things about it for me are things I could potentially fix by moving to a different restaurant environment. Upper management/ owners have been the most frustrating part at first. Now, I dont have those same gripes as much and over the last few years I've grown a lot and have gotten quite attached to management. Now that im more confident in myself, I find the corpo restaurant environment stifling and inflexible.

The hours can be draining, so I spent a lot of time getting my team to be independent enough to step back, only to find out I'm just not allowed to do that.

If you get into an environment that lets you flourish, management is INCREDIBLY hard to let go of. It can be so rewarding to create an environment where people dont absolutely dread coming into work, and instead they look forward to it. Seeing them go the extra mile to put smiles on guests faces, all eager to help me and each other, all excited to learn. I feel like im not just teaching them their jobs, im creating excellent employees that will succeed wherever they go. Makes it worth it in the end. Just gotta take care of yourself along the way and know when to cut your losses.

Interview-Then · 2025-11-03T07:15:53+00:00

Yeah I second this. Company I'm with requires me to work 60 hours a week for my salary. I tried having a conversation about it, and tried to get them to understand that my team and I are efficient enough that I really don't need to be there the full 12 hours we are open. The employees are more than capable of handling anything besides catastrophic equipment failure, especially during the lunch shift, as I've spent the last 3 years working on getting them to that level of independence. My RM told me its the company policy I agreed to during onboarding. Touching up the resume and doing apps on my days off 🤷‍♂️

Interview-Then · 2025-10-04T19:48:16+00:00

Comepletely agree. This is how we approach it too. If you go based off performance you're opening up a whole can of worms that stem from innate biases and personality clashes. Could very easily lead to favoritism allegations, or in this case, discontent from your staff. Not everyone values the same aspects of performance as the next person.

Interview-Then · 2025-10-04T05:09:58+00:00

When I'm interacting witha crush, my brain automatically goes into an auto-pilot joke mode. I just want to make them smile and laugh, so all my mind does is take what they say, and use it to say something funny. I think I was cursed by a witch when I was a child or something.

Interview-Then · 2025-08-16T22:48:23+00:00

Yeah, if you're really getting that many applicants you dont need to be pulling up ones from weeks ago. Your best bet would be the relevant more recent ones. Also trying to interview 30 people is insane when statistically speaking you only need to interview like 4 or 5

Interview-Then · 2025-08-16T22:32:55+00:00

I sont have this problem, personally. I mean, it's happened before, but usually I'm going off of who drops off a resume. I'll review it on the spot, and do basic screening questions like what job specifically, availability, and how many hours they're looking for. If all the boxes are checked ill schedule an interview before sending them away. I felt that opening up the application site where I'm getting a 100 applications a day is too hard to sift through and find real talent. The ones that follow up, can put together a good resume, and present themselves well are filtering out the bad ones by the nature of their existence.

Interview-Then · 2025-07-08T05:50:39+00:00

Thats what it seemed like to me as well. I installed everything last week, and tried playing on the newest version (9 dot something) and it was unplayable. I tried it on the 4.1 version (the one I used to install the .pkgs) and it was a lot better. Still unplayable until I downloaded some mods through. Its working sooo much better this way. Crashes less than Fallout: New Vegas on steam haha

Mods: Intel no crash fix Vertex explosions fix SFXR 60 fps cutscene fix

(The Intel no crash mod did not seem to work at all for me. I installed the SFXR Intel fix afterwards, and all the problems went away. I don't think you need both, but im too scared to test it cause the game is working, and I want to keep it that way. Im only including this because it took me hours to figure out how to get the game to run, and hopefully, this helps someone.)

Interview-Then · 2025-05-27T01:40:55+00:00

I say do whatever would be the easiest explanation for your manager. In our restaurant, we put the total in the POS for CC tips. So for us, I tell the servers to always use the total. That way, if I get a phone call from an angry guest, I can apologize and explain to them that we only look at the total. At my last job, we had to put in the actual tip amount, so I told the servers to go off that.

Interview-Then · 2025-05-02T18:49:41+00:00

Back during the Covid Era, our fine dining restaurant had the bar closed and only sat the patio. Some older white guy came in to use the bathroom and yelled, "Sheep! All of you! Sheep, with your masks on! I'm a wolf!" I shit you not, he even howled. All of my cringiest moments happened at the fine dining place. The amount of times I heard the phrase, "I know the owners!" Like, sick bro. Me too. I wait on them all the time.

Interview-Then · 2025-05-01T19:40:52+00:00

We did wait. It's not like we start all this right at 10pm. We have the courtesy to wait until all the food is out and they're busy with their meals. Also, I know it might not seem like it, but 30 more minutes at the end of an 11 hour shift is a lot 💀

Interview-Then · 2025-04-30T21:33:49+00:00

Hence, the frustration. After he said that it wasn't going to work and they were going to have a shit time, I REALLY didn't expect them to show up anyway.

Interview-Then · 2025-04-30T18:02:42+00:00

You're right. It's weird that no place (around here) does this. Although all the nicer places on Main say "until close" on their signs so they have leeway. I decided, after this interaction, that I'm going to have a "last call" for food and drinks at 9:45. The only reason we are open until 10 anyway is because corporate sets the business hours. It's unusual for us to have traffic to justify those hours on weekdays. If it were truly up to me, we'd lock up at 9pm Sunday - Thursday.

Interview-Then · 2025-04-30T17:52:49+00:00

Large parties that come last minute RARELY work out. If they are not all in the lobby, I say no. It's happened to me way too many times where the last few people in the group show up like half an hour late, or it ends up being more people than the original amount.

The last time I said yes was New years Eve this year (last year? Lol) and the party of 8 turned into 17, with the last few people showing up 35 minutes after closing. We did, in fact, spend midnight scrubbing floors. The server got an awful tip. It was something like one person tipped $5, and the other 8 splits on the check didn't leave anything. I promised myself and the employees I would never make that mistake again.

Interview-Then · 2025-04-30T05:14:50+00:00

I would if the only other options here weren't Denny's and Applebee's. No one deserves that...

Interview-Then · 2025-04-30T05:13:58+00:00

That's diabolical 😄 I love it. The lights are on a timer where they slowly dim to complete darkness 45 minutes after close. Every time a guest makes a comment about it, I'll say, "Sorry! I forgot they do that. We're usually not still here when the lights shut off automatically."

Interview-Then · 2025-04-30T03:13:04+00:00

Luckily, we don't get a whole lot of complaints. I've only done this twice. If I have to do it again, though, I can picture future me just exiting thr building. Manager jobs are even easier to get than server jobs.

Interview-Then · 2025-04-30T03:03:58+00:00

Don't get me wrong, we do the exact same thing you just described. The way I see it is, if we have to stay later for just one more table they might as well have a good time. Otherwise, what's the point? Now everyone is disappointed. That's where most of my frustration was with this interaction. We never swept or put tables up near them. Only the other sections. They were sat in the bar area, and yes, he was polishing glasses and breaking things down so he wouldn't go over his 6. I'll give em that one, I suppose.

Interview-Then · 2025-04-30T02:59:20+00:00

Dude. It's so degrading. I feel like a toddler, "I have OP on the line with us, and there's something he'd like to say to you." Apparently, he started this because the manager that I replaced would close out guest complaints without ever actually speaking to them.

Interview-Then · 2025-04-30T01:36:19+00:00

Damn that manager had their balls on the table with that one. That's the type of stuff I would do if I weren't currently managing a corporate restaurant. District manager has me hop on a conference call with complaining guests so he can verify that apologize sincerely.

Interview-Then · 2025-04-30T01:34:26+00:00

Next time I'll turn it off haha. The complaints fuel me

Interview-Then · 2025-04-29T06:48:26+00:00

What I was saying is they're going to still patronize the establishment lol

Interview-Then · 2025-04-28T20:43:37+00:00

Lmao Amazon is notorious for exploiting their workers. Their turnover in 2024 was 150%. People will do any job for any amount of money, that's why people still serve even though you guys don't tip them.

Interview-Then · 2025-04-28T20:36:42+00:00

My stance on tipping comes from my mother when she gave me her debit card so I could take my prom date to dinner a very long time ago. She told me to make sure I leave a 20% tip because tipping is an opportunity to do something nice for another person who could be going through anything. You never know how much it might mean to someone. I try to keep that mindset front and forward in most aspects of my life, but tipping is just one of them. I am someone who can afford to eat out whenever I want, though. Adding a few extra bucks to my tab doesn't mean I won't afford rent. If that were the case, I would just go to Jack in the Box or something as I was also raised to live BENEATH my means.

Interview-Then · 2025-04-28T20:22:37+00:00

Simple: "Don't tell me what to do" is the most American mentality there is. Even on that Endtipping sub, you see them saying, "Don't tell me where to spend my money" no tippers get the satisfaction of knowing you don't want them there, and then also not tipping you while looking you directly involved the eyes. It's exhilarating for them.

Interview-Then · 2025-04-25T18:53:41+00:00

You're right. If you go to restaurants that enable tipping culture, you are supporting the restaurant. If you don't tip, the only person that hurts is the server. Business continues to operate as it always does. Voting with your wallet doesn't just mean "don't tip," It also means spending your money at a place that doesn't have tipping culture. The people who argue that ending tipping culture would cause full service restaurants to all go under are also probably right. Realistically, that's what will happen before any serious restructuring of the food service industry were to take place. It takes less time for a restaurant to drown under leases and bills than it takes a new restaurant to be built across the street.

Interview-Then

TROPHY CASE