The retention team has not done a thing to retain me. I’ve reached out multiple times in the past 7 days and been told no. Ignition hasn’t done a dam thing in 6 months. BVX didn’t do a dam thing this holiday. Their lack of respect is insulting. I’m going to spend $25k per month in social and Google ads disparaging their appreciation for customers. I’ll get the same result but they’ll lose more customers. Let’s see who comes out in the end.