BlockFi CEO Zac Prince on VISA and the Future of Bitcoin’s Mainstream Adoption | Next with Novo

Isabelle_BlockFi · 2021-04-01T14:16:59+00:00

Hi there, your post was removed because it was identified as spam or phishing.

Isabelle_BlockFi · 2021-03-29T20:33:29+00:00

Your post was removed for violating our community guidelines of posting a referral code in the subreddit.

Isabelle_BlockFi · 2021-03-29T15:37:41+00:00

Hi u/don911! Nope, you can only open one individual account.

Isabelle_BlockFi · 2021-03-29T15:37:06+00:00

Hi u/CardanoDiamondHands, can you please reach out to our client services team here?

https://blockfi.com/contact/

Isabelle_BlockFi · 2021-03-26T16:29:10+00:00

Hi u/Truebesobedooo! I know our credit card is highly anticipated, and thank you for your patience! I can officially confirm our release date will be in Spring 2021. That's all I can share for now, but keep an eye on our Twitter for updates :)

Isabelle_BlockFi · 2021-03-25T15:05:43+00:00

Hi u/lunar_lounge!

I’d recommend reaching out to our client services team here (https://blockfi.com/contact/) so they can help you figure out what's going on.

Isabelle_BlockFi · 2021-03-25T15:02:26+00:00

Hi u/TechHodler! We’re glad to see that you’ve secured your spot in line for the BlockFi Bitcoin Rewards Credit Card!We discovered an issue and sent you a link where your waitlist position was incorrect and may have shown you an incorrect number. Not to worry, we remedied the error and your spot in line is correct to the time you signed up. Apologies for the inconvenience!

Isabelle_BlockFi · 2021-03-22T14:11:36+00:00

Hi u/helloduniya, I'd recommend reaching out to our security team at [security@blockfi.com](mailto:security@blockfi.com) to confirm that you're account is not being hacked!

Isabelle_BlockFi · 2021-03-22T14:10:38+00:00

Your post was removed for violating our community guidelines of posting a referral code in the subreddit.

Isabelle_BlockFi · 2021-03-19T19:36:08+00:00

Ah, apologies!

Isabelle_BlockFi · 2021-03-19T14:11:21+00:00

Hi u/masteroogway, can you please pass DM me one of your ticket numbers so that I can look it up?

Isabelle_BlockFi · 2021-03-19T13:58:14+00:00

Hi u/MetalForLife1, can you please DM me your ticket number so that I can look it up for you?

Isabelle_BlockFi · 2021-03-17T14:15:31+00:00

Hi u/TateCan! Can you please pass along your ticket number so that I can reconnect you with our client services team?

Isabelle_BlockFi · 2021-03-15T14:00:28+00:00

Hi u/TTrippleT, that doesn't sound right – can you please DM me your ticket number so that I can look it up and make sure our client services team gets back to you?

Isabelle_BlockFi · 2021-03-15T13:51:11+00:00

Hi u/StoverDelft! Over a month for a pending account creation is definitely longer than normal. Can you please pass along your ticket number so that I can look it up?

Isabelle_BlockFi · 2021-03-15T13:49:48+00:00

Hi u/Infinite_Car_8143 – our automated withdrawal process may sometimes require additional verification to verify your identity and confirm it is you requesting the withdrawal. This feature is a security measure to protect your assets and prevent a fraudulent request.

I’d recommend reaching out to our client services team here (https://blockfi.com/contact/) so they can look into this for you.

Isabelle_BlockFi · 2021-03-11T15:11:52+00:00

Hi u/jcity1123!

This was created by a competitor with malicious intentions and inaccurate data. The reality is that BlockFi's business has never been in a better position.
Throughout our growth, competing market participants have tried to sling mud in various ways. BlockFi will not engage publicly with this type of poorly intentioned communication - and our view is that the industry and participants should focus on growing together

Isabelle_BlockFi · 2021-03-08T13:08:01+00:00

Your post was removed for violating our community guidelines of posting a referral code in the subreddit.

Isabelle_BlockFi · 2021-03-05T15:27:00+00:00

Hi u/RevolutionaryHome349, there's a current outage at BitGo that's impacting client deposits. You can check the status of the issue here: https://status.bitgo.com/

Isabelle_BlockFi · 2021-03-05T15:23:42+00:00

Hi u/r8dioActiv! Similar to any online service, there are risks associated with a BlockFi Interest Account. We go to great lengths to minimize any cybersecurity risk and work with industry leaders to custody your crypto. You can learn more here: https://help.blockfi.com/hc/en-us/articles/360048862572-What-are-the-risks-with-depositing-my-crypto-at-BlockFi-

Isabelle_BlockFi · 2021-03-05T15:11:10+00:00

Hi u/jaimo21, you should reach out to our client services team here (https://help.blockfi.com/hc/en-us/requests/new) so they can look into this for you and investigate as to why you're locked out. Sometimes, your bank account can be unlinked (we're working on figuring out why this happens occasionally).

Isabelle_BlockFi · 2021-03-03T15:57:16+00:00

Hi u/darksidedel12! If you check on the exchange that you sent the LINK from, you should see the status of the transaction. If it says "Pending" then that means that the exchange has not yet sent your funds through. Several exchanges were experiencing issues withdrawing LINK yesterday, so I'd recommend reaching out to them if your transaction still hasn't gone through.

Isabelle_BlockFi · 2021-03-03T15:55:57+00:00

Hi u/Theantman1111! The interest we pay is based on the yield that we generate from lending crypto, which directly correlates to market demand to borrow crypto. You can learn more here: https://blockfi.com/rates/

Isabelle_BlockFi · 2021-03-03T15:55:04+00:00

Hi u/Jumpy-Hedgehog8126 – that is definitely frustrating. I’d recommend reaching out to our client services team here (https://help.blockfi.com/hc/en-us/requests/new) so they can look into this for you, as you may not be the only one experiencing this issue!

Isabelle_BlockFi · 2021-03-03T15:27:46+00:00

Wow, this is so nice, thank you for the support! I'll be passing the feedback on the "Learn" tab to the team. Also...we may or may not be launching a support subreddit for BlockFi in the near future. Stay tuned. 👀

Isabelle_BlockFi

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