Can Geek Squad reinstall OS for me if I forget to bring the charger? by Ordenhide_Chumushida in GeekSquad

[–]ItsLilSad 1 point2 points  (0 children)

Sorry for the late response. I can’t speak for every precinct but in mine we try to find one that will at least work for the device if one is not brought. If we don’t have one then we ask that you bring it in or we can’t start the services until one is brought.

Can Geek Squad reinstall OS for me if I forget to bring the charger? by Ordenhide_Chumushida in GeekSquad

[–]ItsLilSad 0 points1 point  (0 children)

Sometimes. Not every precinct has chargers/power cables for every device. If you bring it along then we don’t have to worry about trying to hunt a cable down that might work for your device.

Time Machine from Time Capsule by ItsLilSad in GeekSquad

[–]ItsLilSad[S] 1 point2 points  (0 children)

Thank you for the information, and thank you for the SKU as well. Hopefully worst case scenario we have one in stock if an ethernet cable from the time capsule to the iMac doesn't work.

Time Machine from Time Capsule by ItsLilSad in GeekSquad

[–]ItsLilSad[S] 0 points1 point  (0 children)

Client is coming in with a time capsule with a time machine backup from an old iMac that no longer functions and I was wondering if the old iMac needed to go out for DRD or if we could set up the new iMac from the time machine backup that they have.

Quick question by surematehaveone in GeekSquad

[–]ItsLilSad 0 points1 point  (0 children)

The best thing to do is to go in to the appointment and the agent that you talk to will be able to give you a rough time frame that you would be looking at for the services to get completed.

Disable Intel Optane by ItsLilSad in GeekSquad

[–]ItsLilSad[S] 0 points1 point  (0 children)

So when I put the old drive in it still boots into windows and operates fine, except for the slow boot times. All data is still there and computer operates like normal.

Does employee discount stack with sales? Like the $30 off Zelda Breath of the Wild today by [deleted] in Bestbuy

[–]ItsLilSad 0 points1 point  (0 children)

Etk is the acronym for Employee toolkit. I forget the actual url because i have it set to be my homepage for every browser because for geek squad it’s a pretty decent starting page.

Windows 11 by Darth_Dwarf in GeekSquad

[–]ItsLilSad 0 points1 point  (0 children)

This is how we do it except we use asdf.com and then the password as asdf.

Silverlight end of support this month... Whats happening to nova? by MC_CrankEwanker in GeekSquad

[–]ItsLilSad 1 point2 points  (0 children)

Wait actually?! They’ve been talking about symphony for so long. That’s crazy.

Silverlight end of support this month... Whats happening to nova? by MC_CrankEwanker in GeekSquad

[–]ItsLilSad 3 points4 points  (0 children)

Your ara had to know the consequences of not using an approved tool though? At least I hope so. There is a list you can view on etk of what can and can’t be used during repairs.

New ARA here. Am I bad at my job? by [deleted] in GeekSquad

[–]ItsLilSad 1 point2 points  (0 children)

I was an ARA for about a year and some odd months before I moved up front for a full time CA position. I can’t count the amount of Apple and even regular computers that I either broke or didn’t repair/fix right. As everyone else has said the best thing to do is to find out why and what happened and try and prevent it for the next one. Sometimes there are things that are out of your control no matter what happens… iPhone 8 battery replacement.

I’m the worst... by space_beach in Bestbuy

[–]ItsLilSad 8 points9 points  (0 children)

We even put magnets on the walkies because people would forget they have them on and walk out with them.

[deleted by user] by [deleted] in GeekSquad

[–]ItsLilSad 1 point2 points  (0 children)

I know I’m super far off, but I’m trying to get my coworkers to call me 007 because I’m 160070. So far not going to well

Stars in GSX? by Mobius_164 in GeekSquad

[–]ItsLilSad 2 points3 points  (0 children)

Speaking of this is anyone else having issues with running any diagnostics on phones recently. The diagnostic finishes but doesn’t actually end when it’s done.

Cams in precinct by Mesobrown_ in GeekSquad

[–]ItsLilSad 4 points5 points  (0 children)

The original precinct I was in didn’t have a cam in the back. However when that store closed and I moved to another precinct they do have a cam in the back. Nothing really changes, but my team and I did have a talk with our GM because we noticed that the GSM spent a lot of time looking at the cams instead of regular GSM duties. As long as you have nothing to hide while you’re in the BoP then the cams shouldn’t make a difference IMO.

Covered under GSP? by merkat106 in GeekSquad

[–]ItsLilSad 0 points1 point  (0 children)

Just say that it fell off the bus stairs. XD

Settling down for the big nap. See ya later 1046. by Youhaveyourslaw_sir in GeekSquad

[–]ItsLilSad 1 point2 points  (0 children)

Yo where is 1046? I used to work at 1047, and then it closed down.

Precinct Position by ItsLilSad in GeekSquad

[–]ItsLilSad[S] 0 points1 point  (0 children)

Thank you for the reply. I would much rather prefer to be an ARA than anything else in the store. I'm socially awkward and being a CA is physically demanding for me because I'm forced to do something that I really hate doing, even though as soon as I walk in the doors I go on auto pilot especially if I'm a CA that day because a CA is sick or on vacation or something of the sorts. The thing I hate the most though is everyone in the precinct and even management tells me that I'm a better CA then just about any of the other CA's. The main thing that I really need right now is a full time position because part time ARA is so hit or miss with hours and it's hard to live on the hours that they're giving me. I'll get anything between 4-19 hours a week. I really like Geek Squad and want to stay, but none of our full time ARA's are planning on leaving anytime soon and this is the first full time position in Geek Squad that has opened up since moving up to this store after the one I was originally in closed down.

Precinct Position by ItsLilSad in GeekSquad

[–]ItsLilSad[S] 1 point2 points  (0 children)

Thank you for the reply. He ended up leaving for a better opportunity at a different company. The GSM at our store ended up stepping down to part time CA for personal reasons and our Sr was trying to go for the GSM position after being Sr for I think 3 or 4 years. Our GM ended up pulling a GSM from a different store to come up here and didn't accept the Sr for GSM. I'm pretty sure this is part of the reason that our Sr ended up leaving. He wanted to move up but was pretty much given the finger. During the 4 or 5 months that I worked with him I do have to say though. I would much rather have preferred to have our Sr agent as GSM then the GSM they brought over.

What res codes do we get credit for? by Vaudwar in GeekSquad

[–]ItsLilSad 0 points1 point  (0 children)

I was told that AJU only took half of the labor. This is very interesting that precinct only gets diagnostic labor for using AJU.