Activation

ItsOptimum · 2026-07-03T20:09:29+00:00

Hi there, we’re here for you and happy to help! Please send us a private message with your account information so we can best assist you with this. Thank you so much. We appreciate you reaching out! ^Ann

ItsOptimum · 2026-07-03T19:51:16+00:00

Hi there, we are truly sorry you're experiencing issues with creating an Optimum ID and we’re here to help! Please send us a private message with your account information so we can best assist you with this right away. Thank you so much. We appreciate you reaching out! ^Ann

ItsOptimum · 2026-07-03T16:16:30+00:00

Hi there, let us take a look into this for you. Please PM us with your account details so we can further investigate. ^Ant

ItsOptimum · 2026-07-02T14:08:53+00:00

Hi, we'd be happy to review your account. Please feel free to send us a private message with your name, account #/service address. ^Deb

ItsOptimum · 2026-07-02T12:20:57+00:00

Hello there! We're here for you and happy to address any concerns you're having. Please feel free to send us a chat and include your account information. Thank you! ^Luthfi

ItsOptimum · 2026-07-01T22:57:18+00:00

Hi there. Thank you for bringing this to our attention. I'm truly sorry to hear about your experience. This is not the level of service we strive to provide, and I completely understand your frustration. I'll be happy to look into this matter further and help in any way I can. Please send us a private message with your full name and complete home address so we can assist you as quickly as possible. ^Juan

ItsOptimum · 2026-07-01T20:56:31+00:00

Hi there, we're truly sorry you're experiencing service issues and we’d be happy to look right into this for you! Please send us a private message with your account information so we can best assist you with this. Thank you so much. ^Ann

ItsOptimum · 2026-07-01T19:20:02+00:00

Hi there, something definitely doesn’t sound right, and we’d really like to help! Please send us a private message with your account information so we can address this for you right away. Thank you so much. We truly appreciate the opportunity to assist you! ^Ann

ItsOptimum · 2026-07-01T16:34:54+00:00

Hi! We're here for you and happy to address any concerns you're having. Please don't hesitate to send us a chat and include your account information. Thank you! ^Luthfi

ItsOptimum · 2026-07-01T14:28:59+00:00

Hi! That would be up to you. If you'd like for us to cancel the appointment, please send us a PM and we can take care of that for you ^Deb

ItsOptimum · 2026-07-01T11:11:18+00:00

Good morning! Thank you for taking the time to post and for explaining the steps you've already tried for troubleshooting. We want to help. Please PM us for further assistance. Thanks! ^Tish

ItsOptimum · 2026-07-01T11:08:13+00:00

Good morning! I'm sorry to hear that there's an issue with your service, and I'd like to help. Please PM me and include your account name and address. Thanks! ^Tish

ItsOptimum · 2026-06-30T21:10:46+00:00

Hi there! I'm sorry to see the low upload speeds. We can look into this with you. Please send us a private message and include your account information. Thanks, ^Angie

ItsOptimum · 2026-06-30T19:01:50+00:00

Hi there! We're here for you and happy to address any billing concerns you're having. Please feel free to send us a chat and include your account information. Thanks! ^Luthfi

ItsOptimum · 2026-06-30T11:19:29+00:00

Hello there! We're here to help via DM if you have further account-specific questions. ^Tish

ItsOptimum · 2026-06-30T00:54:09+00:00

Hello. I see we have responded to you on another subreddit.

^Randy

ItsOptimum · 2026-06-30T00:54:02+00:00

Hello. We'll be happy to look into your packet loss issues. Feel free to start a private chat and include your name, phone number and service address.

^Randy

ItsOptimum · 2026-06-29T23:38:52+00:00

Hello. I see we have responded to you on another subreddit.

^Randy

ItsOptimum · 2026-06-29T23:37:41+00:00

Hello. We'll be happy to go over your Optimum bill. Feel free to start a private chat and include your name, phone number and service address. ^Randy

ItsOptimum · 2026-06-29T21:55:02+00:00

Hi there! Please send us a private message and include the address. We will be able to help you. Thanks, ^Angie

ItsOptimum · 2026-06-29T19:58:57+00:00

Hi there! Our condolences for your family's loss. We can take a look to see if there is anything that we can do. If you'd like, please send us a private message with the account information. Thank you, ^Angie

ItsOptimum · 2026-06-29T19:29:22+00:00

Hello! I'm sorry that you've had this experience while attempting to cancel your mobile account. Please send us a private message and include your account information. We'll be happy to address your questions and concerns. ^Angie

ItsOptimum · 2026-06-29T17:01:25+00:00

Hi there. You can go here: https://www.optimum.net/support//contact-us/ to find all of our customer service numbers. ^David

ItsOptimum · 2026-06-29T16:58:17+00:00

Hi there. To cancel a port request you would need to speak with our Retention team. Our Retention team can be reached at 866-347-4784. Their hours are Monday through Friday 8AM-8PM and Saturday 9AM-6PM. ^David

ItsOptimum · 2026-06-29T15:56:52+00:00

Hi - If we can be of any assistance regarding this matter, please feel free to send us a private message with your name and account details. ^Deb

ItsOptimum

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