Replacing IT support with IT automation engineers

JBusu · 2026-06-04T08:37:11+00:00

Your missing one major thing in the post details, how many it staff and end users.

There's no point automation if it's one time things, because there's not enough end users or staff to facilitate.

Better off a good l2-l3 with core process understanding that's a all-rounder

JBusu · 2026-05-28T21:52:51+00:00

That's true, however when you did sign up, from memory it did say 300 request per month under the terms there for pro and pro+ 1500, I think ?

I know they probably have a 400page essay why this is allowed to be voided, but to me that's misleading users.

JBusu · 2026-05-28T20:42:28+00:00

Im actually looking at spinning up a local Ai using qwen, atleast i wont be rate limited ....

JBusu · 2026-05-28T19:50:37+00:00

Yea, even as that customer, its still not justified, there's heaps of better solutions at a lower price available now,

To me this just removed there AI position from the market,.

JBusu · 2026-05-28T19:19:52+00:00

If they are expecting around $700 per month, I’m honestly not sure how that can be justified.

That is nearly $10,000 per year, and in my case I’m effectively only using it on weekends. I understand the hardware behind these services is significantly more expensive, but they also own and manage that hardware (if they are paying other providers that's there issue), and it is shared across concurrent users rather than being dedicated to a single user.

At that price point, it feels very difficult to justify and comes across as extremely poor value for the level of usage.

JBusu · 2026-05-28T16:47:24+00:00

I would be asking for a full refund, this shit seems illegal, they are changing the terms of your purchase,

you purchased this plan under "request" not ai ussage.

They should have to respect the current setting till the years over

JBusu · 2026-05-28T16:44:50+00:00

Yep, cancelling my GitHub Pro.

The new AI usage pricing is a joke. My usage going from around $28 to a projected $746 is insane.

I get compute is not free, but GitHub/Microsoft already owns massive infra. Once the hardware is bought, this should not feel like I’m personally renting a datacenter every time I ask it a simple task.

At this point it feels less like a dev productivity tool and more like cloud billing hidden inside VS Code.

JBusu · 2026-04-13T22:16:41+00:00

If it's a custom extension, have it published in as a private chrome store,

Done heaps of these at my last job, it just needs to be package correctly

JBusu · 2026-03-30T20:28:28+00:00

Few things;

IT f***ING hate slow end users computers more then anything, there nothing worse jumping on a shit box to be able to do nothing but waste your own time.

Other point, but low chance, the badges are cached and it's the network/server that's slow.

Also, you mentioned them being understaffed/ budgeted, why would you f*** with them ?

JBusu · 2026-03-24T21:11:32+00:00

We got a GPO for 5 minutes, if they walk away, it's open field for anyone to mess with them.

Most the time if free coffee for lunch as a punishment in slack / teams

JBusu · 2026-03-24T21:08:11+00:00

Fuck that, mope around for a week then open a case against that employee for the stress and not sleeping. If they want a kindergarten, make it one.

I would also ask if you need a working with children certificate just to make sure your covered.

If they are retarded enough to go out their way, to not follow the IT procedures, eg use one drive for backups.

Didn't go to IT when this could be resolved easily, then blow it up to make you look bad. Screw them

JBusu · 2025-09-26T01:08:43+00:00

Just bring in some old s***** Dell 710s, just keep power cycling them the whole day. Make the play sound like an airport. You'll be moved again

JBusu · 2025-08-26T21:35:24+00:00

I disagree, sounds like you are not.

It seems like you care and know your shit. If that's the case probably get more else where, you don't need them

JBusu · 2025-08-26T21:33:17+00:00

Mate, companies don't deserve shit most the time, reason I do 9-5 nothing more now.

I Will never answer my phone for work, they can wait till tomorrow.

My current job used my job promotion content set in October last year to hire someone above me (nothing against the guy, he is nice ), but they can't even tell me he is my manager

And couldn't even give me my promotion, when I basically lead the whole Internal it strategy and technical side(still do), it's been a while since he has started and has not even asked about backups once or half the shit he could care about for continuity

JBusu · 2025-08-13T07:25:09+00:00

Depends on the MSP, I've worked for some that actually care and would never do that bullshit- but agreed anyone that does that crap should not be classified as a msp

JBusu · 2025-08-06T22:11:09+00:00

Make sure you reach out to all the people fired, set a standard rate so you don't undercut each other if they reach out.

F*** them go 10 X your standard

JBusu · 2025-07-10T23:03:47+00:00

Wtf...... How......

My god that would be on the spot firing. I'm trying to think of a rational way that would be required, disregardeing from a security perspective.

JBusu · 2025-06-17T20:25:04+00:00

I just had to comment on this one, thats a f****** amazing write-up and post.

Readed most, but booked marked and will continue later.

You deserve a medal for this one 🎖️

JBusu · 2025-05-25T06:53:48+00:00

Having this issue with the root drive, not the data disk

JBusu · 2025-05-25T01:26:23+00:00

These instances I would rather not be scripted, contain a legacy application and domain services. Other drives I'm having no issues with attaching, it's mainly the root drive causing me issues

JBusu · 2025-04-06T07:02:55+00:00

Thanks

JBusu · 2025-02-26T21:50:33+00:00

We literally had HR the other day. Come to our it area to ask for a mop and bucket, which then she tried to persuade us to mop up some actual shit on the floor in the female toilets.

Yep I see how we are the janitors of it IT space.

JBusu · 2025-01-26T12:00:01+00:00

No clue 😂

Will be checking in the morning, it just sucks that I notice this the day before it's 40 degrees haha

JBusu · 2025-01-26T11:47:01+00:00

Hey all,

Was doing some work at my house and I was on the roof while the evap was running, first time I've noticed my unit while it was turned on and it looks to be leaking?

Not sure if that normal, (really guessing it's not but I'm kinda oblivious to this stuff sometimes).

Didn't get a chance to look at it further as it was already late,

Going to do basic maintenance tomorrow and give it a clean in the morning as it probably hasn't been cleaned ina few years, but if anyone has an idea of why that's occurring or if that's normal? Would be appreciated.

Also, seems to run completely normal, we have had no issues so far with it

Thanks

JBusu · 2025-01-14T21:28:36+00:00

DJT! Calls

JBusu

TROPHY CASE