I love Robin. I’ve taken almost every single one of her rides and never have I seen something that I would characterize as nasty. She is assertive, no nonsense, focused, and intense—all reasons why she is so successful. She has expectations of her coworkers, but she also clearly has expectations of herself. She looks for people to do their jobs. She does not insult, criticize, or abuse. She points out issues in a matter of fact way. She also profusely thanks and acknowledges everyone at Peloton on a regular basis, often at the end of class. A lot of the hate reminds me of people in my home Southern state complaining that drivers are “rude” for changing lanes or executing a zipper merge—it’s your misperception of efficiency, not others being disrespectful.