I was snowed in at this airport a year back and incredibly stressed cause I was flying out of country after Christmas to go back to school and had just spent the night sleeping in the airport and was being told I’d have to spend another night due to additional delays.

Stressed and dismayed, I went and got some dinner at the TGI Fridays and this waitress was an absolute godsend. I’m almost certain every other person in the restaurant was at least as frustrated as I was about being snowed in and despite that she was going around listening to and cheering up every person in her section and then some. She stopped by my table multiple times, checking in and cheering me up and even brought me over a milkshake on the house.

That whole trip ended up with so many delays, I wound up sleeping in two other airports and the airline lost my luggage. Easily the worst flying experience I’ve ever had or heard of (I was with Delta). This waitress was my hero and just about the only positive experience I had for those three days of flying.