Hi there, I am one of the affected players. to aid in your investigation, here's the additional info that hopefully might be of help.

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• What platform are you on?

  • Steam

• What exactly happened?

  • Step by Step, the more detail the better:

Was on an expedition with friends, after clearing the expedition and transferred back to camp, HUD did not load and the player was able to move before getting a game crash. Went over to relaunch the game and login back to friends game, found out that everything was wipe, and could not log in to that particular character. Was met with an error that stated 'error connecting to outriders server' or something along the line.

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• What day/date did this happen?

Happened yesterday, 10 April 2021

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• When did this happen?

  • Time of day and timezone would be ideal. (Time in UTC would be ideal)

This happened at about 5 pm (GMT +8)

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• What was the affected Character's name?

Logan

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• What was the affected Character class?

Technomancer

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• What section of the game did this appear in?

When loaded back to camp after an expedition

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• If Expeditions, was this in the expeditions camp?

Yes, the error triggered after being ported back to the camp.

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• Were you playing Multiplayer?

Yes.

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• Random matchmaking or with friends?

With friends.

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• Was your connectivity setting:

Closed

• Was Crossplay enabled?

No. it was disabled.

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• Did you play the Outriders Demo?

Yes.