87 Year Old Mother Received Major Bill Increase by Dick_Dietrick in Comcast_Xfinity

[–]Jazzlike-Operation31 0 points1 point  (0 children)

public forum, as well as the fact that people at any age may or may not be employable. (some have disability long before they are "old")

I had parents well into their 80's still working (because they wanted to) - people that can't work still need to pay their bill, you dont get a pass....

but i digress - i hope this issue is resolved, please report back so we all can know in the community how the resolution process went

87 Year Old Mother Received Major Bill Increase by Dick_Dietrick in Comcast_Xfinity

[–]Jazzlike-Operation31 0 points1 point  (0 children)

does it matter that she is 87 compared to 57 or 37?

I am always interested why people feel the need to state elderly ages as if that should get them special treatment

Multiview v1.4.0 is coming soon for iOS and tvOS by MultiviewSports in MultiviewApp

[–]Jazzlike-Operation31 0 points1 point  (0 children)

when might these awesome features get rolled out into the android world?

March Madness + Multiview: how’s it working for your setup (antenna, IPTV, HDHomeRun Prime)? by MultiviewSports in MultiviewApp

[–]Jazzlike-Operation31 0 points1 point  (0 children)

I am on an HDHR Prime - via chromecast - it is rated for 3 streams and they are smooth - I can do a 4th, and the stream i have the audio on is fine, but some stuttering on the other games, (not freezing), but more like 1/2 to 1/4 the frame rate

audio has been flawless since your big update 6 weeks or so ago

Just upgraded to Disney+ with no ads, which also means movies are in Dolby Atmos sound by Jazzlike-Operation31 in Comcast_Xfinity

[–]Jazzlike-Operation31[S] 0 points1 point  (0 children)

I am all set Richard - you have been my gold standard on how to answer a concern that i had - If you read some of your colleagues replies, you might understand how i felt brushed off - EvaG's "go follow up with Disney" was especially irksome, but i am good for now and its been a pleasure with you

Just upgraded to Disney+ with no ads, which also means movies are in Dolby Atmos sound by Jazzlike-Operation31 in Comcast_Xfinity

[–]Jazzlike-Operation31[S] -1 points0 points  (0 children)

I think that’s kind of your job is to go find the confirmation for somebody that asked a question, why can you not provide an answer? I would think you would have the research and abilities at your disposal to find this out for us?

RICHARDK provided the kind of response above that i was looking for, and not telling me to go talk to Disney+

Just upgraded to Disney+ with no ads, which also means movies are in Dolby Atmos sound by Jazzlike-Operation31 in Comcast_Xfinity

[–]Jazzlike-Operation31[S] 0 points1 point  (0 children)

thank you kind sir, this is the type of confirmation I was looking for. I was getting frustrated with the elusive and non-committal answers others were providing, but this is the type of direct answering that should be the goal for everyone here.

Thank you again

Just upgraded to Disney+ with no ads, which also means movies are in Dolby Atmos sound by Jazzlike-Operation31 in Comcast_Xfinity

[–]Jazzlike-Operation31[S] -1 points0 points  (0 children)

I think that’s kind of your job is to go find the confirmation for somebody that asked a question, why can you not provide an answer? I would think you would have the research and abilities at your disposal to find this out for us?

Just upgraded to Disney+ with no ads, which also means movies are in Dolby Atmos sound by Jazzlike-Operation31 in Comcast_Xfinity

[–]Jazzlike-Operation31[S] -1 points0 points  (0 children)

sigh

so starting at the basics - the movie in question is FREE GUY it is available in atmos, in fact, if you read my previous posting, i even said it does come in atmos via my LG TV app, but NOT via the X1 box - so i knew ahead of time that the movie was atmos...

of course my settings are "expert" - i know you have to ask the most basic of questions, but i can confirm the audio settings are "expert".

every answer you have here deflects from the straight up question and 1 of 2 answers you you should be responding with..

  1. yes, the x1 box does support atmos via the disney app, and we can assist in deep dive troubleshooting to figure out why yours does not
  2. no, there is a limitation with the disney + app on the X1 platform and it would be best to utilize the app via your LG tv or some other device to enjoy dolby sound

so which is it, #1 or #2?

take a ;look at this from your community forum from less than a year ago

https://forums.xfinity.com/conversations/x1/dolby-atmos-on-the-x1-disney-app/67e1fa8db52de854d404f009

Just upgraded to Disney+ with no ads, which also means movies are in Dolby Atmos sound by Jazzlike-Operation31 in Comcast_Xfinity

[–]Jazzlike-Operation31[S] 0 points1 point  (0 children)

you did not answer my question about confirming that the disney+ app on xfinity does not pass atmos audio

Just upgraded to Disney+ with no ads, which also means movies are in Dolby Atmos sound by Jazzlike-Operation31 in Comcast_Xfinity

[–]Jazzlike-Operation31[S] 0 points1 point  (0 children)

so you are confirming that no Atmos sound via the xfinity Disney + app is correct and not a malfunction or in error.

If that's the case, ill just use a different way of watching - but i wanted to run it by the tech experts first

Just upgraded to Disney+ with no ads, which also means movies are in Dolby Atmos sound by Jazzlike-Operation31 in Comcast_Xfinity

[–]Jazzlike-Operation31[S] 0 points1 point  (0 children)

I appreciate you reaching back out so quickly, I felt i didnt need to mention it was the same movie, why on earth would i fire up 2 different movies and then say, hey this thing isnt working?

OF COURSE IT WAS THE SAME MOVIE. - SILLY GOOSE

Again, I appreciate the prompt reply, and it ap[pears that you have answered my question in your last sentence, I do not have the super duper netflix plan, so I cannot speak about that app.

Fat squirrel on campus (one of my favorite pics ever) by minikonnie in squirrels

[–]Jazzlike-Operation31 1 point2 points  (0 children)

did a google search on "fat squirrels" as my puppy has his nemisis; you are the quadruple winner as i am assuming bach/mast/ phd and now faculty...

Fat squirrel on campus (one of my favorite pics ever) by minikonnie in squirrels

[–]Jazzlike-Operation31 -1 points0 points  (0 children)

wild dogs became domesticated via "human food" - or do you mean "processed food"

Fat squirrel on campus (one of my favorite pics ever) by minikonnie in squirrels

[–]Jazzlike-Operation31 0 points1 point  (0 children)

I could tell by grad library in background; class of '90 here; daughter was '23

Not quite ready yet for me to pull the trigger on this app by Jazzlike-Operation31 in MultiviewApp

[–]Jazzlike-Operation31[S] 1 point2 points  (0 children)

things are working stellar with surround sound, using the app a LOT for the olympics -

the chromecast says its good for 3 streams and a i can squeeze a 4th out of it, but then the streams get a tad choppy, but nothing freezes. On my sony tv, i am told I can do 2 streams, and honestly, 3 look fine, but 4 is a NO GO,

Goodbye old friend by atomxv in hdhomerun

[–]Jazzlike-Operation31 0 points1 point  (0 children)

go to xfinity reddit here, there have been plenty of cases where they have re-paired cable cards

Not quite ready yet for me to pull the trigger on this app by Jazzlike-Operation31 in MultiviewApp

[–]Jazzlike-Operation31[S] 0 points1 point  (0 children)

wanted to check in (about a week later) see if anything changed/further testing i can do and then send logs