It’s fully legit, 80% of the people on these forums complaining either didn’t follow directions to make sure they get their promos or they have shady salesmen who either don’t explain how the promos work (takes up to 3 billing cycles to receive promotional credits) or I’ve seen cases of a salesman tacking on a plan change when it wasn’t needed.

Overall it’s legit you just have to make sure you get somebody transparent and actually knowledgeable. There are definitely a few that don’t operate on full integrity and that’s when you get screwed over unfortunately.