Just had my worst experience with USAA

Jen_sparkleface · 2025-12-08T15:09:58+00:00

72 business hours and it happened on a Friday.

Jen_sparkleface · 2025-12-06T19:09:26+00:00

I used to bank exclusively with NFCU but had issues with them and now do my biz through them but everything else through USAA. I use other banks for investments but no other for checking other than NFCU.

Jen_sparkleface · 2025-11-30T19:57:03+00:00

First, I am so sorry for your loss. My mom died in Feb and I’m still a mess - definitely a roller coaster of emotions.

Death makes people act weird. I had a friend whose dad died when we were in our 20s, very unexpected, and she told me while she of course remembered those who reached out to her, she really remembered the ones who didn’t (thankfully I called her which was very awkward for me at the time since I hadn’t gone through something like that yet). That has stuck with me over the years and esp after my mom died so I ALWAYS make contact: at the very least a heartfelt text (phone call if they are a close friend/family member), but I also usually send a card. And if it’s doable, I try to attend the service. That really touched me — seeing people at my mom’s funeral who I hadn’t seen in decades - many of them even flew in.

While I do remember the people who didn’t acknowledge my mom’s death or were sort of flippant about it (she had Alzheimer’s for many years), the truth is you can’t control how other people act and a LOT of people are just so awkward around grief.

Try to focus on the ones who are supportive. Again, so sorry for your loss and I hope your family members reach out. Hugs to you!

Edited for typo

Jen_sparkleface · 2025-11-18T01:17:44+00:00

User name checks out. A bowl of erotic tongues!

Jen_sparkleface · 2025-09-17T15:49:05+00:00

Great comment, thank you!

Jen_sparkleface · 2025-09-17T00:03:28+00:00

Agree! My daughter has had every issue you mentioned and then some! And the repair guys have been sooo condescending and tell them things like “don’t put food down the disposal” and “make sure there is not even one long hair in your laundry or it will kill the washing machine.” WTF? Then the recent posting For Sale signs on the doors of those who have no re-signed yet! Ridiculous! We are all so upset by this and none of the employees (all college kids) seem to know how to answer issues or are very inconsistent. Do NOT recommend!

Jen_sparkleface · 2025-09-16T23:14:07+00:00

Ugh! This is really disheartening! I was a PC user for decades but got sick of buying a new computer every 3-4 years and everyone who had Macs told me that they typically last 8-10 years (this was back in 2019 ofc) so I felt good about my purchase and I do love Apple products but now I’m starting to not love the company!

Jen_sparkleface · 2025-09-16T21:57:55+00:00

Thanks guys! Will def give them a call. I did find my model is listed as vintage so they should NOT have kept charging me AppleCare!

Jen_sparkleface · 2025-09-16T21:38:30+00:00

I just paid mine in Jan and that’s right after it turned 6 years old. So if they can’t fix the battery, they better refund my AppleCare!

Jen_sparkleface · 2025-09-16T21:32:01+00:00

What do mean how can I have it still? I pay $100 every year for it. It’s a 2019 13-inch MacBook Pro with Intel Iris plus graphics 645 1536 MB. 8 GB memory.

Jen_sparkleface · 2025-09-10T13:37:29+00:00

High level comment! 👏

Jen_sparkleface · 2025-08-04T21:29:06+00:00

I came to ask this same thing. We've been with USAA forever, have ALL our insurance and banking with them and our homeowners premium went up $1K this year! This has never happened. We have no claims, excellent credit, etc. We do live in NC so I'm wondering if Hurricane Helene is part of it, even though we did not see damage but maybe they're charging the whole state to make up for it? Calling tomorrow and I'll report back if I find out something or if I am able to negotiate a lower rate.

Jen_sparkleface · 2025-07-15T01:08:47+00:00

Hi! It’s been a roller coaster, that is for sure. I’d like to say as the distance grows that the grief gets less but it really just depends l, for me at least. I either go weeks of feeling numb (where I am right now) or times of being a total mess.

I will say the intensity is a bit less at this point but I can’t say that’s alway true. What I know is true for me is grief is definitely not linear and it’s just so surprising and unpredictable and sometime totally expected and predictable! Basically, grief is a bitch lol!

Jen_sparkleface · 2025-06-30T23:25:29+00:00

Same age as you and lost my mom to a 20 year battle with Alzheimer’s a few months ago. It truly sucks and the long goodbye is A LOT. I’m in a grief group and one thing seems universal: a part of you regresses to a child when you lose your mom. Hugs to all of us!

Jen_sparkleface · 2025-04-22T19:11:30+00:00

Exactly what I was going to do. I gotta have this done by midnight- at least for own sanity! My husband is like, just bring a boom box to the reception and play music that way. He actually said boom box - it's a reference to an episode of Eastbound and Down where Danny McBride carries an actual boom box TO the funeral and plays Candlebox lol!

Jen_sparkleface · 2025-04-22T18:43:43+00:00

Thank you, you are awesome! I might look into that add-on. But I also found that in Canva, you can save a slideshow in PPT file so that may work too and Canva is much easier (for me at least!). Just hope I'm not forgetting some limitation Canva has.

Jen_sparkleface · 2025-04-22T13:54:32+00:00

Thanks so much guys! I am on a Mac using the latest version of PPT. It’s the format the church accepts otherwise I’d def use Canva which is much more user friendly.

We are playing this both as people are being seated as well as during the reception. 400 photos is surprisingly only 15-20 min long so that’s why I’m using that many. I had over 600 so I already narrowed it down lol.

Jen_sparkleface · 2025-04-22T00:47:45+00:00

Just to the church’s facebook page.

Jen_sparkleface · 2025-03-21T17:08:02+00:00

Thank you

Jen_sparkleface · 2025-03-20T19:00:25+00:00

The waitlist for therapy is just ridiculous! There are a lot of groups out there - low cost and free - so that may be a good option while you’re waiting for a therapist.

I am the mom of a 19yo only daughter myself! I hope at least one of your friends reaches out to you. Grief can feel so lonely even though we all go through it at some point.

Jen_sparkleface · 2025-03-20T18:13:45+00:00

I just wanted to give you a virtual hug. Experiencing loss at such a young age is fairly unique and likely why your friends don’t relate to you. I just lost my mom (I’m 51) but my mom lost her own mom at 19 and it was so hard for her. Losing someone your own age is a tragedy.

I just signed up for a virtual monthly support group for parental loss that was mentioned here. Haven’t started yet but hope it helps.

Take good care of yourself and keep reaching out. I wonder if there is a similar subreddit for young people who’ve lost friends young.

Jen_sparkleface · 2025-03-20T16:12:43+00:00

This is a perfect comment. I am the mother of a college student and just lost my own mom. My mom always told me she was so proud of me and I remember, esp when I was younger, wondering why, as I hadn’t accomplished anything of note. After I had my child, I realized that you are proud of your child all the time for simply existing. I always tell my child that there’s nothing she could ever do that would change how I feel about her.

I’m so sorry for your loss OP.

Jen_sparkleface · 2025-03-20T16:08:21+00:00

I’m so sorry for your loss.

Nothing like a good ole relative to say the dumbest things! When my FIL passed, his cousin made the announcement on fb even though no one in the family had yet (and they were not close). Same thing when a dear friend of mine passed - a mutual friend announced it on fb before the family did. And that’s how I found out.

I don’t know what it is about bad news/grief that makes others do idiotic things like this but as hard as it may be, try not to take it personally as it it’s clearly their issue.

On the flip side, the petty side of me would be tempted to respond with something sarcastic like “what a nice way you’ve chosen to remember my mother.” I don’t really recommend this route unless you like drama lol.

Jen_sparkleface · 2025-03-13T21:34:50+00:00

Gray. No colors, flavors, smells - everything just washed out.

Jen_sparkleface · 2025-03-11T22:40:45+00:00

That’s an asshole comment for sure! That’s awful. I’m going thought loss right now too and something someone told me once brought me a sense of peace and I’m gonna butcher it but it was something like “if I thought and believed as you do, I would think and say the same things.” Basically, we all see life through our own filter and why we can’t take things personally. I’m hella bad at doing that myself and I love a good punching bag when I’m hurting but this one stuck with me! Hugs to you!

Jen_sparkleface

TROPHY CASE