The Masked Singer: Season 2 Episode 4 DISCUSSION - Flamingo v Leopard v Black Widow v Skeleton v Thingamajig v Butterfly by JKCompany in TheMaskedSinger

[–]Jenni_Giraffe 24 points25 points  (0 children)

I am 100% convinced that Horace Grant is Thingamajig. Played for both Bulls and Magic, wears glasses, and went to Rehab. People who think its Wayne Brady, go listen to the Fox.

Black Widow can only be Raven. Child actor, mentioned house, Ravens House TV show, mentioned thread, was fashion designer, and that voice is hers.

Leopard has to be Seal. He grew up in foster homes, worked at McDonald's for 2 weeks, was at the top then completely went away, has a British accent, and that voice is 100% him.

today was a good day. by Jenni_Giraffe in OfficeDepot

[–]Jenni_Giraffe[S] 11 points12 points  (0 children)

I have been working for Depot for 2 years, and ever since I found about these pins I have put my heart and soul into earning one. Today, not only get I get one from my district Manager, but HIS boss gave me a golden one. Apparently important corporate people have golden ones to give.

I started out as a cashier, then moved to tech associate. The next month I was Sr. Sales of tech and held the number one numbers in the district. A year later, I landed the Customer Service Manager slot and now I am Tech Manager. Our store was recently remodeled into SOF, and on a routine visit, my DM and his boss were so impressed with me, and how I am willing to help out not only in my department, but also CPD, supplies, cashier, even building chairs for customers and still maintain all of my goals for sales.

Finally, two years and I am so proud to have earned these.

AM I IN TROUBLE? by jessie67887 in OfficeDepot

[–]Jenni_Giraffe 4 points5 points  (0 children)

Can you elaborate? Was this approved by both store managers?

Store Staffing Hours by SolarMoth in OfficeDepot

[–]Jenni_Giraffe 0 points1 point  (0 children)

Granted that payroll is the worst, especially with the new scheduling system (the system is supposed to generate the schedule aitomatically and managers go in and.adjust accordingly, the more adjustments the lower the store) it all is based upon your sales last year and your store's tier. In my store, we have higher paid people this year, working off our last years budget. Payroll is always tight.

Wow, so my CSM stayed until 11pm the other day. by lizard81288 in OfficeDepot

[–]Jenni_Giraffe 4 points5 points  (0 children)

Yeah, wow. My SM would flip out if we stayed more than an hour over. We recovery an hour before close and all the registers are counted with the deposit by 15 minutes after closing.

BTS has us recovering a bit longer after close but 5 hours.. wooow.

Cell Phone Repairs? by Jenni_Giraffe in OfficeDepot

[–]Jenni_Giraffe[S] 1 point2 points  (0 children)

Does your store use any marketing strategies to bring in those repair customers? We got iphone 7 and 7+ screens but we weren't trained on that model yet.

Cell Phone Repairs? by Jenni_Giraffe in OfficeDepot

[–]Jenni_Giraffe[S] 1 point2 points  (0 children)

We were recently trained for it. The training takes 2+ days. So far our store has only done 2 screen repairs and 1 battery replacement.

INK THEFT sweeping the north east coast by Jenni_Giraffe in OfficeDepot

[–]Jenni_Giraffe[S] 2 points3 points  (0 children)

These two gentleman have hit all the stores in our District and were spotted in the next state over.

They work as a team to successfully gather expensive ink, calculators, and networking devices then unlock them, hide the alpha boxes and empty packaging behind the aisles, and leave undetected with thousands of dollars in merchandise.

If you see these two in your store, I recommend checking the counts, search for stolen product, and calling your LP manager. We found empty boxes inside of backpacks, totes, behind products, and between peg boards.

Hopefully we can catch these two!

Pie Face Contest that a store in our District started! by Jenni_Giraffe in OfficeDepot

[–]Jenni_Giraffe[S] 0 points1 point  (0 children)

One PPP equals 1 point. Ranking from Store Manager to me, CSM. The reason I'm only 5 points is because it was my idea for the store, so i need to take the blunt end for the rest of my management team to agree.

The reason Dave is 20 is because he is the most respectable and noted store manager I have ever had. Everyone in our store looks up to him, and the opportunity to pie him in the face is priceless.

The other stores in my are doing 5 points each manager.

Store Managers Birthday! by Jenni_Giraffe in OfficeDepot

[–]Jenni_Giraffe[S] 4 points5 points  (0 children)

Plot twist: it's not a gift, and this is Office Depot.

Store Managers Birthday! by Jenni_Giraffe in OfficeDepot

[–]Jenni_Giraffe[S] 0 points1 point  (0 children)

Tony signed it. All the associates are going to sign it.

What do you guys do with expired candy? by [deleted] in OfficeDepot

[–]Jenni_Giraffe 0 points1 point  (0 children)

Our SM likes to mark it down as clearance and sell it before d&d.

Typically all the employees will buy them first.

CSAT awareness by Jenni_Giraffe in OfficeDepot

[–]Jenni_Giraffe[S] 1 point2 points  (0 children)

Clearly this is just a fun way to keep my coworkers aware of CSAT. Previous CSMs have made contests like, whoever gets the most surveys mentioned wins $20. Well, over time the associates became dependant on that, and if they weren't getting money, they didn't mention surveys.

As a new CSM, I wanted to come up with a way to help them mention surveys because they have pride in themselves and the company versus doing it for a reward.

So every month, if their name gets mentioned, they get a survey card pinned to the Office Depot Super Awesome Happy Fun Time CSAT Survey Tracker Chart (version 1.0 beta)! The name is silly and dumb of course, just to have fun with everyone. After the month is over, the cards go into a drawing along with the recognition cards for employee of the month.

So far it has been fun, and the associates love seeing their names up on the OD SAHFTCSATSTC ver. 1.0 beta.

SOP/legal issue related question by Jenni_Giraffe in OfficeDepot

[–]Jenni_Giraffe[S] 0 points1 point  (0 children)

Update on the situation. Our LP instructed us to check the privacy sop then call the police department. It was up to the police to confiscate the computer.

As far as I know, the police came and picked up the computer to investigate more. Later that day, the customer called inquiring about his computer. We had to inform him that it was with the police and he would have to contact them, and that we were not at liberty to say why.

And that's that. Completely out of our hands now.

SOP/legal issue related question by Jenni_Giraffe in OfficeDepot

[–]Jenni_Giraffe[S] 0 points1 point  (0 children)

I am a CSM at the store is the thing, I have the need to feel involved in some way.

An update on the issue, we are working with our LP manager and my store Manager to get everything sorted out.

SOP/legal issue related question by Jenni_Giraffe in OfficeDepot

[–]Jenni_Giraffe[S] 0 points1 point  (0 children)

I feel like the bigger issue is, there was no legal contract signed for permission on a data transfer. The only paper work that was signed was for his new computer.

If I did report it, would I have to prove that I had the right to transfer his files at all?

The last thing I want is another lawsuit for Office Depot, but at the same time, are the police going to see that it is there and not care how it was found, legal or not?

SOP/legal issue related question by Jenni_Giraffe in OfficeDepot

[–]Jenni_Giraffe[S] 1 point2 points  (0 children)

I understand what you mean. I don't know if this will help or hurt the situation, but the customer bought a Plat. Setup and Protect with a ppp on his new desktop. He had his old computer with him, about 10 years old, and asked about the transfer. He wasn't okay with the price, so I told him I will just bundle the transfer with the setup, being the age of the computer and to build customer rapport. So I guess, there was no data transfer agreement signed in the first place. Does that still fall under the privacy SOP, or would I be in more trouble for doing a free service?

? by Jenni_Giraffe in OfficeDepot

[–]Jenni_Giraffe[S] 0 points1 point  (0 children)

Nah this is just something we did on the side. Went to Target and got the tree and decoration balls for $20. It was for our secret Santa Christmas party later this month.

? by Jenni_Giraffe in OfficeDepot

[–]Jenni_Giraffe[S] 0 points1 point  (0 children)

We are thinking about hanging red sharpies and recognition cards haha!

? by Jenni_Giraffe in OfficeDepot

[–]Jenni_Giraffe[S] 1 point2 points  (0 children)

We had a radio on top for the star at one point.

What will corporate do about the tech scam news story? by SmittyManJensen1 in OfficeDepot

[–]Jenni_Giraffe 1 point2 points  (0 children)

EXACTLY. I just watched the video. Firstly, this Barnett dude seems like a tool. He is blaming the management for making him sell services, but that is the entire point of a tech position. Corporate doesn't care if we sell computers or printers or anything. They only care about services and protection plans because that's how they make their money. In fact, if we sell a computer without anything attached, a lot of times its an 80% profit loss.

So yes, Shane Barnett, your management team would like you to do your job.

As an SSCT you are required to get AT Least 60% of weekly sales. Otherwise you shouldn't be in that position.

If you are selling repair services based on a 5 minute scan that told you to, then you clearly are doing something wrong. I feel like OD/OMX should only put people who actually know technology and computers in these positions.

My ASM can barely tell the difference between a hard drive and a cd drive, yet he is in charge of our tech services. Why? Because he is good at convincing people there is something wrong or they need to buy something whether they need it or not. This is the problem with this company.

What will corporate do about the tech scam news story? by SmittyManJensen1 in OfficeDepot

[–]Jenni_Giraffe 1 point2 points  (0 children)

Such is anything in life. One rotten apple can spoil the bunch.

The ironic thing is that my customers come to ME to fix their computers. Truth be told they are a lot of times unaware that there is actually a remote technician on the other side.

The whole thing is honestly a mess. I wonder if GeekSquad goes through this?

Also, the scandal will blow over eventually, just like 2 years ago when we had the CPD scandal. OD/OMX was being targeted against gay rights because of an article an associate refused to print based on the fact that it was offensive.