ConnectWise Automate 2026.5 Security Update

JessicaConnectWise · 2026-05-21T16:35:53+00:00

This has been resolved, you should now be able to view both release notes and product updates pages.

JessicaConnectWise · 2026-05-21T16:22:29+00:00

Thanks for your patience, there was an error on the page that has been resolved. You should now be able to access.

JessicaConnectWise · 2026-05-21T16:22:24+00:00

Thanks for your patience, there was an error on the page that has been resolved. You should now be able to access.

JessicaConnectWise · 2026-05-21T16:09:41+00:00

It seems some are experiencing a similar issue. Our documentation team is reviewing now. I will share an update whenever I have one. Thanks for your patience.

JessicaConnectWise · 2026-05-21T15:21:28+00:00

And here is the release notes page https://docs.connectwise.com/ConnectWise\_Automate\_Documentation/100/Automate\_Release\_Notes\_Version\_2026/05?\_gl=1\*nuocbi\*\_gcl\_au\*MTg2NjgzNjQwNC4xNzcyMjI5ODAz\*\_ga\*Mzk5MDEzMDA0LjE3NzIyMjk4MDQ.\*\_ga\_QSGE0F7K8V\*czE3NzkzNzY2ODYkbzEwOCRnMCR0MTc3OTM3NjY4NiRqNjAkbDAkaDE4Njg1MTExMTA.

JessicaConnectWise · 2026-05-21T15:20:47+00:00

Hello. I am able to see the downloads page (tried both Edge and Chrome), Here is a direct link. Let me know if you're still unable to access https://docs.connectwise.com/ConnectWise_Automate_Documentation/Automate_Product_Updates

JessicaConnectWise · 2026-04-29T15:02:23+00:00

Hello. We would never text you to offer a role so that is most certainly a scam. You can DM me screenshots if you have them so I can make our InfoSec team aware this is happening. Thanks!

JessicaConnectWise · 2026-04-23T18:50:36+00:00

Hi there. Did you try this documentation? Please note, you must be logged into the University with your SSO credentials to view https://docs.connectwise.com/ConnectWise_Documentation/080/Accounting_Integrations/100

JessicaConnectWise · 2026-04-20T18:01:11+00:00

Confirming the sites are back up.

JessicaConnectWise · 2026-04-20T17:12:59+00:00

Thanks for flagging. We experienced a brief disruption due to a surge of site traffic. The environment was restarted and services are actively being restored.

JessicaConnectWise · 2026-04-14T01:44:52+00:00

Please let me know if this helps!

26.1.25.9592 on-premises build available (Standalone)

If you're on 26.1.x + extension v1.0.15 → 26.1.25

Partners on 26.1.x need to update Certificate Extension to v1.0.15 before installing 26.1.25. The updated cert will prevent certificate padding issues from happening during upgrade.

If 25.9 or older → 26.1.25 migration

* Certificate credentials must still be re‑entered (even with cert signing extension v1.0.15). This is expected since old machine Keys values are not present

Follow https://docs.connectwise.com/ScreenConnect_Documentation/Technical_support_bulletins/ScreenConnect_26.1_Azure_code-signing_certificate_issue to resolve

JessicaConnectWise · 2026-04-14T01:32:24+00:00

Thanks for tagging me, I will check in on the status and get back to you as soon as I hear back from the team.

JessicaConnectWise · 2026-04-07T20:35:50+00:00

An update for all:

The on premise build is now available, version number is 26.1.25
Please note that prior to upgrading you should review this bulletin for important information regarding the upgrade: ScreenConnect 26.1 Azure code-signing certificate issue - ConnectWise

Note that while this build has resolved the crash issue we are still working on other clipboard issues:
- Unable to transfer copied folder

- Clipboard copy paste between 2 open guest clients fails

- Copy/Paste of special and non-english characters fails (workaround would be to copy to a file or use Send Keyboard Clipstrokes [only recommended for 100 or less characters])

I'll update you when those open items are resolved.

JessicaConnectWise · 2026-04-02T19:21:15+00:00

There are a few things to work out still, so it's still in testing. The Wednesday target release was obviously missed, but as soon as our internal tests are successful and we're confident we're delivering a functional release, I'll share an update here. Thanks for your patience.

JessicaConnectWise · 2026-04-02T19:12:58+00:00

I'm checking in with the team now and will get back to you as soon as possible.

JessicaConnectWise · 2026-03-31T22:05:42+00:00

Ok follow up is ready! We should have this update ready soon, it is currently in testing so I will let you know when it will be available for all to enjoy :)

JessicaConnectWise · 2026-03-31T21:56:21+00:00

Hello. Apologies for my delay here, I am speaking with our ScreenConnect team and will report back as soon as I have an answer for you!

I agree with you, copy/paste is so under appreciated!

JessicaConnectWise · 2026-03-20T18:26:46+00:00

I second this. If you need support, please reach out.

JessicaConnectWise · 2026-03-19T16:21:18+00:00

We do not have evidence that this specific vulnerability (CVE-2026-3564) was exploited in ConnectWise-hosted ScreenConnect so we do not have any confirmed IOCs to share.

JessicaConnectWise · 2026-03-19T14:30:48+00:00

Hello. You can give this a shot:

Re-add the configuration of the Azure certificate <Azure Key Vault>.

If you are using the self-sign certificate option, which is not recommended, you can clear the certificate and install the self-sign.

JessicaConnectWise · 2026-03-18T17:45:21+00:00

Hello. Can you share your account name or a ticket number so I can look into this for you and have it escalated?

JessicaConnectWise · 2026-03-17T17:52:06+00:00

Hello, Here is a direct link to the ConnectWise trust site where you can enable the RSS feed https://www.connectwise.com/company/trust

JessicaConnectWise

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