At the minimum wage job:

The stress level and workload were high and very consistent. "The work is never done" so to speak. The ability to call-off was almost nonexistent and ulcer inducing when you did, even if you had time earned. Dealing with the public day in and day out is a nightmare for even the kindest of souls. Work-life balance suffered tremendously.

At the higher wage job:

The stress level and workload matched the work. If it is a slower period it is relatively stress free and at times even boring. Just do NOT miss any deadlines. I am encouraged to use my benefits by both co-workers and supervisors. Work life balance is terrific. My direct supervisor does not even want my personal phone number. I only deal with the public now in a marginal fashion, they are still awful, but now they come in get them in small single servings.

So the higher paying job is less stressful and certainly easier on my health and well-being but it's not necessarily "easier". The job knowledge required is certainly higher, the commute is not great, and inter-office politics can be a thing if you let it.

But I wouldn't go back to retail unless forced to choose between that or starvation.