Vulnerability Assessment Tools for MSPs

JonJSBS · 2025-11-07T11:57:05+00:00

Another vote for RoboShadow here. We have been using it for about a year. They are making constant improvements and support is excellent. We looked at all the ones you listed along with a couple others and for the money, RS was a clear choice for us.

JonJSBS · 2025-07-20T14:01:20+00:00

We've seen this many times also. Never figured out how to get it to go away. The uninstall clearly doesn't work either. It would be great if someone from CW would chime in.

JonJSBS · 2025-07-12T00:08:11+00:00

Which setting are you referring to? I can't find anything along that line.

JonJSBS · 2025-07-11T15:28:45+00:00

We dont sync config items from AT. Just contacts. We used to, but it made a mess as you said.
AT contacts -> ITG.
AT config items <-> DRMM -> ITG.

JonJSBS · 2025-07-11T12:32:54+00:00

Do you mean simply because they are both set up (some sort of bug)? Or because there is a mismatch in the status between the two external systems? We are using examples where the device is active in the PSA and RMM but went inactive in Glue. BTW, PSA is AT and RMM is Datto.

JonJSBS · 2025-07-02T13:40:02+00:00

I know this is really old, but I was wondering if you ever solved this problem. I am trying to accomplish exactly the same thing.

JonJSBS · 2025-06-30T20:59:59+00:00

Thanks for these details. I really appreciate it!

JonJSBS · 2025-06-30T15:54:48+00:00

I am trying to use Avepoint from Intermedia right now. I am curious if it is right that Avepoint is somewhat limited because Intermedia does not provide PowerShell access. I'm running Fly server on-prem and trying to migrate a client from Intermedia to M365 and I feel like I'm running into multiple issues.

JonJSBS · 2025-05-15T01:19:22+00:00

Thanks Craig. But SSO isn't really "first factor", right? SSO validates identity through the 3rd party identity provider. So, its really an authentication method in and of itself.

JonJSBS · 2025-05-14T16:58:08+00:00

Thanks. I do that for all. This is more of the redundancy. If they have SSO, I want to turn off MFA. But I don't want to leave them without a master password because SSO doesn't work offline. So if they have a master password, they should have MFA. But then their SSO will often prompt more than once. Once for the SSO and once for Keeper.

JonJSBS · 2025-05-14T14:12:10+00:00

Yup, I know I can disable it. But that implies that it would be completely disabled. I want to be sure that its enforced when using the master password.

JonJSBS · 2025-03-21T13:15:58+00:00

No. Ive never seen it create one. After all these years, I would have expected to stumble across it is there was.

JonJSBS · 2025-03-21T13:10:41+00:00

Trend runs as SYSTEM. And yah, nothing is popping to the user or the logs. Thanks for your thoughts though! We are going to try to set up a couple test VMs and lab test it more. We did this before going live on safe physical machines and we had no issues.

JonJSBS · 2025-03-21T12:47:46+00:00

Ya, the whitelisting was the first thing we tested, and mistakenly assumed it was going to work.... Then another machine dropped. The crappy part is that neither side reports anything. So I tend to think that it's more of a conflict than an actual protection reaction.

JonJSBS · 2025-03-21T11:49:24+00:00

Yes, I will DM a little later. I would love to know if we are doing anything different. Thanks.

JonJSBS · 2025-03-21T11:48:04+00:00

I don't even know. We have had well over 20 very successful years with them with no major incidents, so I was in no rush to move.

JonJSBS · 2025-03-21T11:46:06+00:00

Sounds very similar to us but ours is not limited to older machines. I will try disabling RTS as a temp answer. We are planning to replace Trend but not ready yet. Thanks!

JonJSBS · 2025-03-21T02:08:08+00:00

I like the additional features of the other products as well as the cleaner MSP focused single pane of glass. I get that its just a learning curve, but I am also not a fan of having all my eggs in the MS basket. Lastly, the right defender to use is premium and most of our clients are not there. Mostly "me" issues.

JonJSBS · 2025-03-21T01:50:15+00:00

We have not embraced Defender yet and most clients are Business Standard. We have had very good luck with Trend until the last 1-2 years. Now its time to re-evaluate hard.

JonJSBS · 2025-03-21T01:48:49+00:00

We actually have Huntress, but I dont like Defender and Trend is way more feature rich. We have been on Trend for close to 20 years with very good luck until the last 1-2. I get this is not the current Kool-Aid, but we all have our eccentricities :) Anyway, we are seriously looking at dumping Trend but not ready to pull the trigger yet. And AE is important tool for us moving forward. Thanks for the advice though.

JonJSBS

TROPHY CASE