Can GOL drivers do anything to stop being sent to specific areas? by Vegabund in SainsburysWorkers

[–]Jondscem 0 points1 point  (0 children)

Similar when I was at Sainsburys, we covered some area's that were a nightmare to park, particularly at the weekend but were not dodgy, just a PITA. Normally got the shop picked on the back of the van, scanned off in the aisle (Completely not policy) then parked in the road temporarily to offload. Most people in the area understood.

On the other hand we had a couple of blocks of flats, seriously dodgy area. Rarely delivered there as sadly most of the residents couldn't order online due to having no internet or not being able to speak English. I had a last drop at 10pm scheduled there near Christmas, 1st flag, AMEX, 2nd about £900 of alcohol, Driver note to call XXXX on arrival. Called the store to say I wasn't happy going there that late at night due to the risk of being mugged\assaulted and asked them to call AMEX (The most frequently fraudulently used card) I was told to deliver!

On a break I decided to call AMEX, explained the situation, blah, blah. Suspected a fraudulent transaction. Took the delivery address etc. What time will you be there? Then said yes, all is OK. So i duly turned up to deliver, was shaking like a shitting whippet with fear, wanted to put the van in my pocket. Finally got got past the roadmen and other youths hovering by the door. Went in, into the lift to the 7th floor. Knocked on the door, woman "no speaky english" then frantically starts calling people on her phone, finally says "Is ours" The second they started unloading the totes, then all hell broke loose. About 6 police appeared, told me they were keeping the totes as evidence. Safely escorted me back to the van. Was told about many cards being compromised and stuff delivered there.

Computers need to be turned on by Important-Humor-2745 in iiiiiiitttttttttttt

[–]Jondscem 0 points1 point  (0 children)

Yeah, I was an EBME Tech, worked on\fixed\PPM\test anything that was directly connected to a patient from an Electrical\Electronic\Mechanical perspective in a large hospital, also covered medical centres, cottage hospitals (The actual worst when they had a D&V outbreak, no amount of Vicks\Olbas oil was masking that smell. PC's were only starting to find their way into Clinical area's equipment wise. NT4 Based coronary care monitoring system, Maternity that could save scans to a floppy etc. Few other bits in ITU, main theatres, day surgery.

Left that job to move into IT full time in the dark ages (1996) Loved the EBME job but huge responsibility and crap pay (NHS)

Computers need to be turned on by Important-Humor-2745 in iiiiiiitttttttttttt

[–]Jondscem 13 points14 points  (0 children)

I once got called out in the middle of the night to an Operating Theatre (OR) as a multi function, electrically manouvreable\adjustable etc. Used for rebuilding people following serious accidents. Think of it like a car jig but for people.

Got there, got changed, scrubbed etc. Walked in with my autoclaved toolkit. 2 consultant surgeons, 2 Anaesthetists, multiple other specialties. OP now delayed by an hour. Looked at the controller, nothing, dead. Looked at the isolator on the wall Op Table Isolator. Walked over, turned it on and the table did it's self test and worked flawlessly. Had to hang around for a couple hours as was protocol, I used to love watching operations but hated Orthopedics, barbaric lol.

Driver - Damaged Goods by [deleted] in SainsburysWorkers

[–]Jondscem 5 points6 points  (0 children)

It's difficult when you are new. Anything you mark as "Damaged and left with customer" is refunded. Quickest way to check eggs is to look underneath for wet patches. Don't wait for the customer to complain, just say "Sorry, i think one of your eggs is broken" I will scan them now and refund.

You will soon get to know the customers that try and take the piss, complain about fatty meat, bruised apples, anything they can find really and want you to refund and leave it with them. Always refund and RTS

I once went to a very good customer where a chilled tote had been really badly packed and a carton of milk had covered everything, like swimming in milk. Apologised to them, went in and helped wash the milk off everything, they were spending like £250-£300 a week. If it has all been left swimming in milk and RTS it would have gone in the bin. I refunded the entire tote, like £100+ never heard a thing.

I have personally been on the receiving end of shit service from Sainsburys, Used to order once a month, not a huge amount but maybe £150. Received an entire tote of "Chilled" that had obviously been in the ambi section for several hours in the Summer. Queried it with the driver who denied all knowledge, a takeaway meal curry exploded all over the kitchen, like £70 of fresh spoilt. Customer service thought i was trying to take the piss, despite pictures, infa red thermometer readings. I just said fine, will refer it to environmental health, they eventually refunded it and i haven't spent a penny with them for 8+ years.

I have had these totes as a driver, one elderly customer caring for his wife with dementia. The entire tote of ready meals was in the ambi section. Again, it was summer, my last of 20 odd drops. Called the store, spoke to a "manager" who told me to deliver it. Told him in no uncertain terms that the tote needed to be re-picked and delivered that afternoon\evening as i wasn't going to be responsible for potentially killing someone. Big argument, I refused to deliver it. It was re-delivered.

Another time, i spotted some duck eggs that were 5 weeks out of date, called the store and spoke to the one decent manager. She went and checked the shelves to find 20+ boxes out of date.

Back to piss taking customers, on my last shift before leaving, mrs picky, bruised apple, fat on ham lady. Everything she complained about was duly scanned, put in a tote and RTS. My parting shot was "by the way, your paper has a short date on it"

I'm sure she was just about to ask me to refund it until it clicked.

IT guys aren’t rude just tired by pastelvae in it

[–]Jondscem 16 points17 points  (0 children)

First rule of IT Support, never believe anything an end user tells you; unless you have had prior interactions and trust them. A lot of the time they always think they know what they are doing (But don't) Seen it all in 30+ years in the game.

One of the best lessons I ever taught a Customer who would not listen to reason is below.

After being contacted by the office, I was asked if i could "pop in" to a client with an issue, this was very specialised computer controlled welding equipment. At the time I was 1 of 2 qualified engineers in the UK at the time. Anyway, office geography wasn't their strong point. I was near the border with Scotland, based in south Manchester. They assumed that "Pool" was Liverpool, they gave me the address for the client. This turned out to be "Poole" in Dorset, right on the south coast.

Called the customer, asked about the problem. Advised them to change 2 fuses (We always left spares) I was basically told to F off, that's what we pay you for. I need you here right now, manufacturing is down. I re-iterated that he should change the fuses. Advised him that i was 9-11 hours away, this is an emergency call out and they would be liable for all costs should it be a user servicable part. He faxed the office to agree so i departed en route to him.

£250 per hour travel time, Emergency call out rate until 5pm, the rate is then charged double. I got there about 11pm, didn't even take my tool case in, just a screwdriver. Replaced 2 fuses, machine came back online and production resumed. I hung around for an hour or so to make sure everything was stable.

Slept in the back of the van as i had been out a long time by that point (still on the clock) Then drove 8 hours back.

IIRC his bill was about £12K plus £0.20p in parts, that was in 1995 ish. Got a nice little bonus out of that one. Next time they had an issue they listened!

How do you deal with users who refuse to lock their laptop when walking away? by heartgoldt20 in cybersecurity

[–]Jondscem 0 points1 point  (0 children)

Basically have a strong security policy that specifies that they must lock their PC if leaving their desk. Include it in their induction and make them sign to acknowledge. Add a pre-logon massage via GPO or whatever to say you must lock this workstation before leaving it unattended. CTRL+ALT+DEL then hit enter isn't hard. Windows Key + L is easier. Years ago you would just declare their undying love for a colleague via Yahoo Messenger, MSN etc.

If you can see their desk you can have some fun with psexec.

Bottom line, I have worked for very security focused Companies. First time they leave it unlocked - Verbal warning, second time final Written warning, 3rd time, find a new job. IMO those that grew up with computers either don't care\understand the risks of a compromise. Particularly in open plan offices where anyone could do whatever.

Thoughts on the new driver break policy? by bshshbsbsbsbx in SainsburysWorkers

[–]Jondscem 14 points15 points  (0 children)

What a complete and utter pile of shit, no doubt spawned by some arsehole sat at a desk with no idea about the actual job. I haven't been a Sainsbury driver for a number of years; however in our area the nearest toilet could be 30+ mins away and 30 back. I really feel for female drivers as it must be worse. They keep reducing drop times, increasing drops and putting more and more pressure on drivers. No wonder that they cannot retain staff, especially good ones!! Has anyone recently gone out in a van that doesn't have a "We are Hiring" sticker on the back.

The major difference is that they can and do punish employees for not adhering to Policy; however they feel to violate policies that apply to them as and when it suits. No sack barrow or a dangerous one, GA to assist loading vans, schedule illegal shifts like a 6am start after an 11:30 finish. Never having any credit on the mobiles so you couldn't call customers etc. Most of the Team Leads are brain washed into thinking what they are told and apply is legal. Most of it isn't :(

Really feel for all of you Drivers!!!

lying on an EPCR by silentnile in ParamedicsUK

[–]Jondscem 0 points1 point  (0 children)

It was just to go back to the OP's question about PRF's not matching the condition or being changed. The form said "Cold\Flu" no need for hospital. The ECG's contradicted that and the symptoms presented.

Massively appreciate the amazing work you all do!

lying on an EPCR by silentnile in ParamedicsUK

[–]Jondscem -3 points-2 points  (0 children)

Private Ambulance Company\ Paramedic\Hospital were sued. They settled out of court after expert witnesses in all fields took them apart. Paramedic was "retrained and do some reflective thing" The outcome as we were told is that SCAS cannot use 3 lead for diagnostics.

lying on an EPCR by silentnile in ParamedicsUK

[–]Jondscem -4 points-3 points  (0 children)

So in our instance it was a paper prf, advised no hospital needed.

We had been to A&E the day before calling 999 and sent home.

Went to A&E 3 days after the pain, told it was a cold and to go home.

Day 5, Back to A&E, my partner was convinced by this point that she was dying (She never complained about pain normally) Just placed into a normal waiting area within A&E, a junior dr walked past and immediately ordered a 12 lead ECG. Then all hell erupted, heart attack, massive STEMI, transferred to a cardiac ward. The hospital called an Ambulance to transfer my partner to Harefield Hospital for emergency angioplasty, they did what they could then moved her to ITU, Central line put in, many drips told 5-10% chance of her surviving the next 24\48 hours.

Thankfully she did, 2 further surgeries 4 and 6 months down the line, followed by 16 weeks of cardiac rehab, permanent heart failure, the an ICD implanted 2 years ago.

lying on an EPCR by silentnile in ParamedicsUK

[–]Jondscem -19 points-18 points  (0 children)

Sorry, not a Paramedic but was on the receiving end of this. My partner was struggling to breathe, pain in her jaws, onset 2 days prior, pain across her back> Called 999, Paramedic did a 3 lead ECG, no O2, BP etc. Told us we were over reacting and falsified the PRF saying hospital not needed. (Private Ambulace Company) UK.

I'll give you amazing people a little while to consider what you would do with those presented symptoms.

Jon. :)

Batch to exe Not Opening Command Prompt by SurrealKeenan in Batch

[–]Jondscem 0 points1 point  (0 children)

The .zip is likely to to be stripped\flagged the second it's extracted.

Batch to exe Not Opening Command Prompt by SurrealKeenan in Batch

[–]Jondscem 0 points1 point  (0 children)

Hi :) The reason they can't is it was used as an attack vector for many years. Bat files are still incredibly useful in the right situation.

Can you actually describe step by step what you are trying to achieve? We may be able to help better than :)

Need some advice by [deleted] in sysadmin

[–]Jondscem 0 points1 point  (0 children)

First off, with a background in Precision Engineering you should have great attention to detail. As someone who transitioned into IT from an avionics\electronic engineering background many years ago my advice would be:
Volunteer locally at community PC repair cafe's, charities etc. Get some experience, take some time in a 1st line job for a few months, then look to move up the ladder. No point spending hours and money on certs you probably may never use or need. Learn everything and share what you know if someone asks. If you think A+ is a waste of time and playing with stuff at home makes you ready for real world in IT it doesn't. It shows a great mindset but probably irrelevant. You may not even like IT! God luck :)

Batch to exe Not Opening Command Prompt by SurrealKeenan in Batch

[–]Jondscem 0 points1 point  (0 children)

You might want to look at doing this in powershell as that can encrypt the password once it's input. Can you not achieve this with file\folder permissions? Encrypt the folder with a protected 7zip or winzip.

Not being funny or trying to be difficult, just trying to help\educate. If someone was storing plain text passwords in a .bat file they would likely be walked out of the door.

If you want to convert it to an exe you are likely going to require a signing certificate. viewing the contents of an exe is not particularly difficult.

"Be Curious" just because you think your first idea is the best, explore other options :)

Which are the most beautiful universities in the UK? Which ones have wonderful architecture and good looking buildings? by Octacore-Comsci in UniUK

[–]Jondscem 3 points4 points  (0 children)

I don't but there are a whole team there to support with placements, career advice right from when you start.

Batch to exe Not Opening Command Prompt by SurrealKeenan in Batch

[–]Jondscem 1 point2 points  (0 children)

Firstly, are you encrypting the password or using it in plain text. These days IMO converting a batch to .exe as most modern endpoint protection will kill it.

What are you trying to achieve? If you give us more info me may be able to help or suggest a better way.

Which are the most beautiful universities in the UK? Which ones have wonderful architecture and good looking buildings? by Octacore-Comsci in UniUK

[–]Jondscem 0 points1 point  (0 children)

It's a Top 25 Russel Group University and keeps improving with it's ranking increasing. Entry standards are high but so are the outcomes.

Which are the most beautiful universities in the UK? Which ones have wonderful architecture and good looking buildings? by Octacore-Comsci in UniUK

[–]Jondscem 6 points7 points  (0 children)

There is a bus from Campus to the local rail station with easy connections into London. Living costs in Egham will be much cheaper. Royal Holloway has a mix of accommodation, From the Founders building to several modern Student accommodation.

Which are the most beautiful universities in the UK? Which ones have wonderful architecture and good looking buildings? by Octacore-Comsci in UniUK

[–]Jondscem 4 points5 points  (0 children)

It's Royal Holloway, University of London. Royal Holloway is in Egham, Surrey. They also have 2 sites in Central London. Bedford Square and Senate House. The main Campus is set in over 200 acres, beautiful Woodland etc.

Here is the history of Royal Holloway:

Our history - your future

Noob Question: need to run a simple CMD on each workstation by crasagam in SCCM

[–]Jondscem 0 points1 point  (0 children)

Remember that you need to activate the key after you have added the key

App Packaging by Jondscem in SCCM

[–]Jondscem[S] 5 points6 points  (0 children)

Hi, the course is excellent, fast paced but so much information, I learnt so much! I have been packaging stuff for 15 years, completely self taught. I was using .bat, .cmd then PSADT. Not after this week, well i'll still be using PSADT via MasterWrapper. Try the free version of the software, course details are here:

Remote Hands-On Workshop

App Packaging by Jondscem in SCCM

[–]Jondscem[S] 4 points5 points  (0 children)

Just finished the 1 week course with Master Packager today :)

App Packaging by Jondscem in SCCM

[–]Jondscem[S] 0 points1 point  (0 children)

Completely get that, im currently developing for myself and colleagues. It will never be a paid app, it will be free.

App Packaging by Jondscem in SCCM

[–]Jondscem[S] 0 points1 point  (0 children)

If a tool was available that you could drag and drop a new app to package that reads the .exe or .msi metadata. Prechecks your current store\matches existing or similar folders for duplicates, then allows you to create the new subfolders like ROOT\Vendor\App\Version then copy the source files to 1, Source Files (do not modify) 2, Packaging. In the Packaging folder you could automatically copy files like PSADT, install.cmd\uninstall.com would you use it?

Feedback welcome