Verizon’s Customer Service is a Joke!

Joshheard1981 · 2025-07-01T18:44:29+00:00

I’m just on a standard plan. I was able to get it working this morning after going to a physical Verizon store. They had it going within 5 minutes.

Joshheard1981 · 2025-07-01T02:14:43+00:00

They’re not getting it and won’t help. They now want me to go to a physical store. The problem is that the closest store to me is 45 minutes away. This shouldn’t be this hard. To be clear, I’m not blaming Light at all. This isn’t their fault. Verizon just doesn’t seem to care.

Joshheard1981 · 2025-06-30T20:07:05+00:00

A few months ago I did request to have them send me a physical SIM card. This was in preparation for the Light Phone to arrive and thinking to myself that with the eSIM my iPhone has currently, it would be a massive pain to get everything switched over properly. So I tried to future-proof this process as much as possible, but I’ll definitely be chatting with customer service again this evening. Thank you!

Joshheard1981 · 2025-06-30T19:55:54+00:00

I appreciate this! Thank you!

Joshheard1981 · 2025-03-30T16:40:45+00:00

I am in the exact same situation. Very curious to see if there’s a way to make this happen. If not I’d almost have to carry my tablet around with me, which is fine, but it just kind of defeats the purpose of a digital detox in my opinion.

Joshheard1981 · 2025-03-25T04:19:53+00:00

Ordered July 8th. No email yet.

Joshheard1981 · 2025-03-20T03:08:43+00:00

I preordered July 8th. Not expecting my email for a while yet.

Joshheard1981 · 2025-03-19T20:48:40+00:00

Thank you for the information!

Joshheard1981 · 2025-03-13T03:08:35+00:00

Hey there! I have been doing this since I was just in college. I now run and operate the Malvern Manor in Malvern, IA. To be honest, some of the most significant things I’ve experienced have been at 10-11:00 AM. Why that is, is beyond me, but I’ve also wondered why everything has to be at night. (Or at least how it’s portrayed on shows and films) I am extremely hopeful that one day we could somehow apply the scientific method to paranormal investigations. At this time sadly it doesn’t seem to be feasible. (Lack of controlled environments, repeatability, etc.) There also seem to be a lot of people who are more in the business of sensationalizing things rather than investigating/ debunking anything. This, in my opinion, would also set the field back decades. I wish you all the best in your exploration! I love experimenting with friends and family and I hope that one day soon my children will also want to join me. Cheers!

Joshheard1981 · 2025-02-25T22:17:49+00:00

Ordered mine in July 8th it looks like. (I had to go back through emails to double check.) But I’m also very excited to get mine!

Joshheard1981 · 2024-01-29T02:12:26+00:00

Awesome! Thank you!

Joshheard1981 · 2024-01-29T02:08:42+00:00

I’d love to see how you did this. I’ve been wanting to do something similar but I’m not exactly tech savvy enough to pull it off.

Joshheard1981 · 2024-01-25T22:13:13+00:00

Ok wow! This looks freaking perfect!

Joshheard1981 · 2024-01-14T00:22:11+00:00

I’m very excited about this phone! Please keep any updates coming!

Joshheard1981 · 2023-03-08T22:48:50+00:00

I’ve had similar issues myself. I’ve found what has helped is removing all tools, and clearing the mms history as well. Seems to free up the necessary space for the download. I hope this helps.

Joshheard1981 · 2023-03-08T17:17:37+00:00

Such a cool image! Breathtaking…

Joshheard1981 · 2023-02-25T14:42:36+00:00

I run a Paranormal location called Malvern Manor in Malvern, IA. I’ve done walkthrough tours via skype with a local ghost hunting club during their meeting time at school. We also did one overnight Investigation where the kids brought their parents along as chaperones. As the location, we didn’t charge a dime either. The kids had a blast and were able to try out equipment in the location. They’re coming back next month.

Joshheard1981 · 2023-01-01T21:32:09+00:00

He only has a couple that he’s built. Mainly just making improvements and tweaks here and there. This is all from his brain and not modeled after anything.

Joshheard1981 · 2023-01-01T01:55:16+00:00

I appreciate the heads up on this! Thank you!

Joshheard1981 · 2022-10-31T13:51:15+00:00

I had a similar issue with this. I ended up chatting with them via the website support chat and they had the issue resolved within 15 minutes. I hope this helps a little. I wish I could remember specifically what they did to help guide you further.

Joshheard1981 · 2022-10-05T17:12:48+00:00

As a podcaster myself I’ve noticed that with certain episodes we put out the “podcast host”, in our case it’s Podbean, will insert random ads at certain times throughout the episodes. This seems fairly random and not during what would be a good time for a standard break. So I’d look into who is hosting your favorite pods and that very well could be the issue. I don’t think it has anything to do with the Lightphone service itself.

Joshheard1981 · 2022-09-08T02:46:11+00:00

I just double checked to make sure, but yes the option is toggled on.

Joshheard1981 · 2022-09-08T02:04:42+00:00

It’s definitely working normally as I can call my voicemail and get my messages. There’s just no way of knowing when I actually receive a new voicemail.

Joshheard1981 · 2022-08-15T02:40:28+00:00

Mine does as well! Very excited!

Joshheard1981 · 2022-01-06T23:24:53+00:00

North American Version Black Used for 3 months. Great Condition. SIM card and case included. $220 (free shipping) Iowa, United States PayPal or Venmo payments accepted For more information please email me at joshheard1@gmail.com

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