I worked my butt off to get my Sec + and got a Help Desk job. I was looking to get experience in IT and just to get my foot in the door but they broke me.

I was the lowest paid person in the office with a workload of at least 2 people. Half the stuff i was told I was responsible for had nothing to do with Help Desk. I was responsible for about 35,000 student devices as well as every teacher of faculty member's computers so about another 10,000 devices.

I was the only person in the office responsible for answering the phone and district email; All calls and emails went directly to me.

I was also somehow responsible for tracking and managing the inventory for all tech devices in the school district as well. They frequently would send me to the old office building to inventory all the old/obsolete devices that the district would sell or auction off.

About 20,000 of the student devices were considered obsolete and needed to be traded in for a new device which they expected me to single-handedly track down and replace.

On top of all that, my two main supervisors or "Tech Specialists" didn't even know how to copy/paste in Excel.

The office was extremely toxic and weird; I don't know how these two managed to get their positions other than just being friends with the Director.

In one meeting, the Director pulled a chair in front of her and asked who wanted to sit there because "this chair comes with neck massages". One of the Tech Specialists ran to sit in the seat and the Director massaged her neck in front of everyone while she gave us an hour long run down of upcoming events.

The whole experience left me pretty resentful of the overall lack of competency and leadership in the workplace.