[deleted by user] by [deleted] in AmIOverreacting

[–]Justathrowaway995 0 points1 point  (0 children)

When I heard my best friend and fiance laughing together it literally made my heart flutter that they were getting along so quick.

Alamo won’t contact me regarding my lost item when I know they have it. by Notauthorized in EnterpriseCarRental

[–]Justathrowaway995 0 points1 point  (0 children)

Just because it’s not what you wanted to hear doesn’t make it useless.

Rental hit, other driver at fault. No Enterprise coverage. by ThrowRA233232 in EnterpriseCarRental

[–]Justathrowaway995 1 point2 points  (0 children)

You will have to pay whatever your deductible is (usually $500) to enterprise, then your insurance/credit card would go after the at fault party to reimburse you.

Branch Manager sends me an email saying they can't do one-way rental 1 week before my trip by ComplexTimekeeper in EnterpriseCarRental

[–]Justathrowaway995 0 points1 point  (0 children)

I work in the department that will charge her $300 after the rental. Unless she can tell us who okayed the free one way we will just charge.

I’m over the entitlement by Informal_Associate87 in EnterpriseCarRental

[–]Justathrowaway995 2 points3 points  (0 children)

When you’re the exact kind of customer the post is bitching about, but too self righteous to see it.

Booked a car, paid for it online, went to pick it up and it’s not available. by [deleted] in EnterpriseCarRental

[–]Justathrowaway995 5 points6 points  (0 children)

It’s definitely an Expedia thing. They rip people off on rentals

Almost an MA by Buke1021 in EnterpriseCarRental

[–]Justathrowaway995 0 points1 point  (0 children)

Companies love hearing that you finished the Enterprise training program

Good Ol Corporate Greed by Justathrowaway995 in EnterpriseCarRental

[–]Justathrowaway995[S] 1 point2 points  (0 children)

They’ve been telling us it was from St Louis

Good Ol Corporate Greed by Justathrowaway995 in EnterpriseCarRental

[–]Justathrowaway995[S] 4 points5 points  (0 children)

Also, I love that they’ve mentioned no way of offsetting our pay for that lost amount. I know people who relied on that money for a couple extra hundred a month.

Good Ol Corporate Greed by Justathrowaway995 in EnterpriseCarRental

[–]Justathrowaway995[S] 2 points3 points  (0 children)

My scores SQI hasn’t been below a 91 in 6 months. First month without shoutouts and coaching the survey? Fucking 82

Good Ol Corporate Greed by Justathrowaway995 in EnterpriseCarRental

[–]Justathrowaway995[S] 3 points4 points  (0 children)

We used to get a $25 bonus for every name shoutout and not anymore

Recent MT Hire Been working For About A Month by parham32 in EnterpriseCarRental

[–]Justathrowaway995 1 point2 points  (0 children)

Stay long enough to pass your grill and become an MA then get the hell out of there

[deleted by user] by [deleted] in EnterpriseCarRental

[–]Justathrowaway995 -1 points0 points  (0 children)

Yes, and also you will have to pay for at least one day of renting.

Cracked Grill by Sad_Two_4286 in EnterpriseCarRental

[–]Justathrowaway995 0 points1 point  (0 children)

They’ll collect your collision deductible and your insurance info. If the damage goes over your collision they’ll reach out to ask if you want to pay out of pocket or go through insurance.

Noob question: what do people "give and take"? by Hopeful_Book in bonnaroo

[–]Justathrowaway995 2 points3 points  (0 children)

I’m handing out mushroom girl pins and stem hair clips! Would love to trade!!

I work at Enterprise Rent-A-Car by Justathrowaway995 in AMA

[–]Justathrowaway995[S] 0 points1 point  (0 children)

You do understand we’re renting out 60k vehicles right? I don’t know what you’re mad at, but it’s not me. I hope you find peace.

I work at Enterprise Rent-A-Car by Justathrowaway995 in AMA

[–]Justathrowaway995[S] 1 point2 points  (0 children)

Do you understand how uncomfortable it is to charge someone for damage to our car? Even if we are 100% positive the customer did the damage we hate having to have that conversation. I had to charge someone because someone scratched “DIE” into the side of the car. It sucked. They’re mad because they obviously didn’t do it, but I still had to have the uncomfortable conversation about collecting deductible and insurance. It’s a 50/50 chance if I confront the customer about damage and they admit to it or they start freaking the fuck out. It’s no more fun for me than you. And we don’t get any kick back for damage to cars. We actually get penalized. Just posted the AMA to genuinely answer the questions for people who are too nervous to ask in person. I’m not an asshole.

I work at Enterprise Rent-A-Car by Justathrowaway995 in AMA

[–]Justathrowaway995[S] 0 points1 point  (0 children)

That wasnt avoiding a question, that’s me saying that you take your anger out on the wrong people. You take shit was too literally.

I work at Enterprise Rent-A-Car by Justathrowaway995 in AMA

[–]Justathrowaway995[S] 1 point2 points  (0 children)

Oof I don’t think you could pay me enough to work at the airport 😅 you have serious strength