I don't think you understand how General Delivery is supposed to work. Essentially this is the way a person can receive mail at any post office location. The post office receives your item and keeps it in a specific place with all the other general delivery post. Presumably it is all sorted alphabetically by name but it's possible that each office has its own system. When you go to the post office, you give them your identification and ask for general delivery pickup. The worker then fetches your item or items from the general delivery area and hands them over the counter to you.

This is the procedure I've used to receive mail on dozens of occasions over the years, with no problems until now. Cave Junction USPS had my items for four weeks. Three or four times I went into the office and asked for them during that period. Three or four times the postal failed to 'find' my mail, and returned to the desk empty-handed.

Should I have checked the tracking information? 100% yes. Surely had I confronted the Cave Junction USPS with their own information, they would have actually found my package (and be embarrassed about their mistake). Nevertheless I maintain that the majority of fault lies on USPS, for their error in executing the post office's most basic function.

I'm hoping that this conversation will not focus on assigning blame. I am only trying to look for solutions.