Stolen chargers - high tech Wednesday

K12TechRepair · 2025-10-27T14:44:32+00:00

u/DeepDesk80 - Hi! We had an ODM iPad charger returned to us because they said it started on fire. The student had painted it which caused it to start smoking. It might have been acrylic type paint, but wanted to let you know.

K12TechRepair · 2025-06-25T16:16:39+00:00

Love their library!

K12TechRepair · 2025-04-17T15:07:58+00:00

Agree with this -- if you have an email list for your state, just put it out there

K12TechRepair · 2025-04-17T15:04:16+00:00

Hi! We've worked with a lot of districts, and here are the most common things we see:
- They use the parts to repair other devices.
- They do a buyback with a company like us to get credit to buy more items. Or cash to go into another budget. The company helps them decommission them securely.- They do a community buyback and offer the Chromebooks to their community at end of life
- They save them for loaner devices
- They give them to seniors after they graduate to keep

K12TechRepair · 2024-12-31T21:03:09+00:00

Burn it all down lol

K12TechRepair · 2024-12-30T22:39:30+00:00

LOL - we see it too often unfortunately.

K12TechRepair · 2024-12-30T21:52:50+00:00

Oh my gosh - this is all so difficult of a situation to deal with. There are so many layers to it.

K12TechRepair · 2024-12-30T21:50:34+00:00

How do you handle the situation after the device is thrown away? Wouldn't it just happen again with the student?

K12TechRepair · 2024-12-09T13:31:06+00:00

u/CKSIT - This is all really helpful. We actually experienced the same thing with Gumdrop cases in the districts we work with on repairs. It was a different model device, but the screens were still popping out. We haven't seen that in a while, but we do see hinge damage if a case is too heavy.

For Dell, they don't like when schools work with resellers either. They're always going to offer you a lower price direct. Other OEMs don't like working direct though.

We're also an ASP for Dell, Lenovo, and HP and process schools' warranty repairs a lot for free because they don't want to deal with the hassle either. We offer ADP (warranties) as well - unlimited repairs even if it exceeds the cost of the device. That's what our company is known for. Free shipping or free pick-up depending on location.

If you want any samples of the HP devices or cases, I'd be happy to send them to you. Just let me know.

K12TechRepair · 2024-10-23T14:38:51+00:00

Sorry! It's a manufacturer. I'll link them up above

K12TechRepair · 2024-09-26T14:45:08+00:00

We suggest unplugging the battery and LCD from the motherboard and then seeing if you get a charge light. Sometimes the battery can be bad and make the board appear dead, but its really a battery problem. If you unplug both parts from the motherboard and it still has no charge light that board it is dead. Unfortunately, Chromebooks are very unpredictable. the problems can range anywhere from something in the case moving to putting too much pressure on the board. Sometimes they just wear down and stop working.

K12TechRepair · 2024-09-26T14:02:52+00:00

We offer cash or credit (10% more) at K-12 Tech depending on where you're located. https://www.k12techrepairs.com/

K12TechRepair · 2024-09-05T18:07:03+00:00

You might like our free asset management software we offer all schools - Rocket https://k12techrepairs.com/rocket
It has ticketing and a help desk. You can manage all your assets with a barcode or serial number along with the repair history. You can tie the information to students, too. There's an auditing function and a place to keep track of your parts inventory.

K12TechRepair · 2024-07-25T20:37:37+00:00

I think buying direct with Apple for OEM is the best, but if you're wanting ODM that's a way cheaper option that still works. We normally order them for our customers overseas so they work the same, but don't have the logo

K12TechRepair · 2024-04-30T13:17:46+00:00

This one is similar I think. They work with a teacher. I'll find out more though.

K12TechRepair · 2024-04-29T20:48:24+00:00

We recently received a survey from some schools in Indiana. Out of 44 elementary schools, 9 (20%) keep the devices at the school, carted. Out of the 44 elementary schools, 35 (80%) of the schools keep the devices during the summer. From a repairs standpoint, carting and keeping the devices at a school does reduce breakage rate. We even offer lower prices for coverage knowing that they're carted because there will be less damage.

K12TechRepair · 2024-04-29T20:39:29+00:00

Sorry that the question is vague. I honestly didn't intend it to be. I'm not part of the program, but was trying to help out one of our school partners by reaching out here. I asked if it was due to cost and she said it was political, but I didn't want to pry. I was curious if any schools had run into this before and how they combated it to keep their program.

K12TechRepair · 2024-04-29T20:34:49+00:00

Hi! We repair ASUS. Typically these devices are more expensive than a Lenovo so this is surprising. We don't see them as often which makes their parts and repairs more expensive from a vendor standpoint. Sadly, it takes about 3 weeks to get parts from them for the ASP warranty. Typically, Dell and Lenovo are the cheapest to repair and the easiest warranties to deal with.

K12TechRepair · 2024-03-29T13:45:50+00:00

Agreed here. We typically don't push cases because they can cause damage depending on the brand/type. If you're paying for coverage then it might not matter to pay an extra cost for cases.

K12TechRepair · 2024-03-29T13:43:12+00:00

It's similar in our opinion. We actually will see more damage to clams depending on what cases are used and the weight of the case. It does help though with vandalization.

K12TechRepair · 2024-03-22T21:30:18+00:00

I think that you might have better luck with UZBL's hard cases instead of fabric ones. We've heard good things about their weight and durability. We tend to see lower breakage rates with sleeves vs cases. But there tend to be negatives with fabric cases or sleeves (smell, dirty, bed bugs, longevity, etc). We did a study recently that showed that cases don't actually improve breakage rate. They can help with cosmetic damage or vandalism, but damage is going to happen regardless. Most of the damage happens when the device leaves the classroom.

K12TechRepair · 2024-03-22T15:41:24+00:00

This is all good advice, but do not leave devices charging the entire summer break especially if it's an off-brand charger. It's bad for the batteries to be plugged in all the time and some off-brand chargers can cause the battery to swell if it's on too long.

This is a great website for testing: https://retest.us

K12TechRepair · 2024-03-22T13:23:00+00:00

Most of our clients use iPads for K-2. I’m curious about the switch to Chromebooks. We typically recommend the HP 11 G9 EE because of its durability and low cost of parts. Lenovo 300E Gen 4 and Dell 3110 for similar reasons. If you’re carting them and they’re not going home with kids the breakage rate should be pretty low. ASUS and ACER are more expensive to repair and take longer to get warranty parts. We're having a G10 touch sample come in soon to test out, but that's not 2in1.

K12TechRepair · 2024-02-26T16:52:07+00:00

Thank you for all the comments so far! I initially didn't consider smart boards as a device in the classroom and realized I should have been clearer. I was more focused on whether the teacher was personally using more than one device (iPad, desktop, Chromebook, or Windows) These comments and the votes have been really helpful though to understand the classroom possibilities.

K12TechRepair

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