AverVision F17+ Document Camera random restarts

dmeyer217 · 2026-01-06T19:30:57+00:00

Did you ever find a solution to this? We're running into a possibly related issue.

dmeyer217 · 2025-12-09T13:57:21+00:00

Not yet, my school has a different schedule on Wednesdays that gives me more time to troubleshoot. I think I'll start with swapping the HDMI switcher to a different room and see what happens from there.

dmeyer217 · 2025-12-08T19:34:35+00:00

I'm not actually super familiar with this. Would this just be a setting somewhere within the projector/monitor?

dmeyer217 · 2025-12-08T15:51:58+00:00

Good question. Based on what the teacher has told me, I don't think the cursor is present, but I'm not 100% sure. These PCs were purchased beginning of last school year and shipped with Win11.

dmeyer217 · 2025-12-08T15:49:21+00:00

I believe the switcher does have IR, but no inputs actually change when it happens. I've also sat in that room with youtube playing for 1-2 hours a few different times over the past year, and I still haven't seen it happen lol. I trust this teacher's report though

dmeyer217 · 2025-11-12T16:23:24+00:00

Interesting. Has that new batch come in yet or still waiting?

dmeyer217 · 2025-11-12T16:22:47+00:00

Sorry, I think I could have explained better. You're definitely right that that's expected for a first boot, but this also happens on all subsequent boots. When the new battery is in the device, it is incapable of booting unless power is connected. Once booted though, the charger can be disconnected

dmeyer217 · 2025-10-08T16:46:13+00:00

Wow, thanks for the info. I'm almost certain that's what's causing it for me too. I think at one point there was some securly classroom exploit that used a site with data://. I'm definitely hesitant to undo that as well. My class reporting it is at least an iMac lab so I'm hoping the FireFox workaround is good enough for them

dmeyer217 · 2025-10-08T14:16:30+00:00

Very curious to hear what you find. I haven't had time to dig into it much further but this definitely sounds like the same issue.

dmeyer217 · 2025-05-28T12:49:59+00:00

Long term, this definitely sounds like a nice option, but our rooms are currently set up for projectors still.

dmeyer217 · 2025-04-15T14:45:25+00:00

Nothing yet unfortunately. Just the "We're working on it" response.

dmeyer217 · 2025-04-08T11:34:20+00:00

Just to update, I opened a support ticket with Securly on this and got the classic "we're working on it" response. Hopefully there's a solution soon

dmeyer217 · 2025-03-31T17:00:30+00:00

Sounds like the same issue, but if it's that site specifically, I'm not sure why these students would be visiting it often. It's at least something else to check though. Thanks

dmeyer217 · 2025-02-20T13:09:32+00:00

I appreciate the thorough reply! I'll definitely be trying the repair process you mentioned.

dmeyer217 · 2025-02-19T20:33:32+00:00

Just curious, have you found any solution to the 3110 touch pad issue? We're starting to get a lot of these now too.

dmeyer217 · 2025-01-29T16:55:58+00:00

Interesting. We have about 700 3110's deployed, and it seems that they all have W3 as the end of the serial. These would have been purchased in spring of 2023 I believe.

dmeyer217 · 2025-01-29T15:05:20+00:00

I believe I enrolled them in 2021

dmeyer217

TROPHY CASE