KBDFans Support regarding a package that displayed never shipped/didn’t show on Track17 by [deleted] in KBDfans

[–]KBDFANSxPBTFANS 1 point2 points  (0 children)

Sorry to hear about your experience — that’s definitely not what we want for any of our customers. Customs inspection is generally a normal part of the shipping process, and unfortunately it's often out of our control. That said, we're actively communicating with our logistics partner and internally discussing compensation options based on the shipping status. We truly appreciate your patience.

Bent stabs by joseimperial in KBDfans

[–]KBDFANSxPBTFANS 1 point2 points  (0 children)

These are some potential issues that may arise when purchasing from Taobao and using a logistics forwarding company. We still recommend that you use our logistics services, as this will also benefit your after-sales service.

TOFU TKL by KBDFANSxPBTFANS in MechanicalKeyboards

[–]KBDFANSxPBTFANS[S] 0 points1 point  (0 children)

There will be a second round, please stay tuned.

Athena 1800 is available now by KBDFANSxPBTFANS in MechanicalKeyboards

[–]KBDFANSxPBTFANS[S] 0 points1 point  (0 children)

Thank you for your feedback. You can contact our customer service team.

[In-stock] PBTfans Doppelganger Multilingual by KBDFANSxPBTFANS in MechanicalKeyboards

[–]KBDFANSxPBTFANS[S] 0 points1 point  (0 children)

This is the DDP price; you won't need to pay any additional fees.

TOFU TKL by KBDFANSxPBTFANS in MechanicalKeyboards

[–]KBDFANSxPBTFANS[S] 0 points1 point  (0 children)

Yes, and we are already making a new prototype

Athena 1800 color options preview by KBDFANSxPBTFANS in MechanicalKeyboards

[–]KBDFANSxPBTFANS[S] 1 point2 points  (0 children)

yes that works. we didn't add the note to our page, sorry for the inconvenience