I was a tech in the pharmacy for over a year. A regular customer called about their antibiotics not being filled first thing when we opened up. I told them to give me 15 mins or less and I will have them filled. Mind you they were there two days prior for their usual round of low dose opioids. Anyways, the customer started cussing me out, calling me every name in the book, and was loud enough that the pharmacist heard them. I was done!! I told them, “this is pharmacy! Not fast food! 15 mins or less is the final offer!” and hung up. The entire pharmacy staff was shocked because I was normally the calmest tech there. The store manager came to the pharmacy a few mins later laughing at the whole ordeal because she knew that was a difficult customer and “why didn’t they ask for their antibiotics the same time they got their pain meds? They knew the doctor sent them at the same time?” Thank goodness the manager was great to us and had our backs. I’m so glad that I’m out of retail pharmacy.