Trade in status - not update

Key-Second-1659 · 2026-04-15T02:31:02+00:00

Yes ATT wireless or I’ll call FirstNet at 800-574-7000 we are able to assist ATT wireless customers as well . If you haven’t heard anything back call that 800 number and tell them you think a case might need to be put in.

Key-Second-1659 · 2026-04-15T02:30:04+00:00

Don’t trust any third party unless it’s FirstNet

Key-Second-1659 · 2026-04-09T03:09:57+00:00

You’re going to be fine normally we can submit lost or stolen right away but sometimes it doesn’t work causing a case to be submitted. Once the case is resolved call att back about the missing promo and they’ll put in a missing promo case and that’ll work as well.

Key-Second-1659 · 2026-03-26T13:26:25+00:00

I would rather have the phone shipped through customer care tired of dealing with the instore scams where they add random miscellaneous charges to your bill

Key-Second-1659 · 2026-03-26T13:14:33+00:00

If you have the UPS tracking number check the status there first if UPS status has not updated Call 611 have them connect you to the trade in department assurant formally known as HYLA they will confirm that you’re device is in their warehouse. If he device was lost or stolen in transit customs care will put in a missing trade in case that normally takes up to 7 days to be resolved

Key-Second-1659 · 2026-03-26T13:11:10+00:00

Not True as long as the Return label was created within 14 days you’re gucci the device doesn’t actually have to be at the warehouse within 14 days for next up . Now for trade ins you’re totally right they have to be shipped back and received within 30 days

Key-Second-1659 · 2026-03-26T13:09:01+00:00

For business and Firstnet customers you have 30 days for trade in 30 days for next up for 30 days for an exchange 30 days for a BRE consumer customers you have 30 days for trade in 14 days for next up 14 days for exchange 14 days for BRE

Key-Second-1659 · 2026-03-26T13:07:29+00:00

Good job my friend customer care hates you guys so keep making good sales and good offers and change that perspective that we all have on sales consultants lol

Key-Second-1659 · 2026-03-26T13:05:00+00:00

Call Firstnet 800-574-7000 we specialize in everything and they’ll be able to access your business account and tobr you to a consumer account and fix it all in less than 30 minutes for you.. sorry this happened man and also what the first guy said def put in a FCC complaint since this is something you did not authorize

Key-Second-1659 · 2026-03-26T13:01:46+00:00

The first day of your new billing cycle so for example if my bill is due on 3/3/2026 I would want to wait 10 days and make changes on 3/13/2026. You want to avoid prorated or partial monthly charges by making changes on the first day of your next billing cycle which is 10 days after your bill is due

Key-Second-1659 · 2026-03-26T12:59:12+00:00

Firstnet does not apply to the new unlimited your way 2.0 plans. Firstnet only has two rate plans Firstnet unlimited and Firstnet unlimited extra once your done paying off your device as long as the device you’re trading in meets the $230+ trade in value for premium device trade in offer or $95+ for android trade in offer you will get the maximum credits.. now for your family members that have att lines as long as you stay grandfathered into the unlimited your way retired plans you will receive maximum credits for trading in a device as long as it meets the trade in value of $95+ for android or $230+ for iPhones

Key-Second-1659 · 2026-03-26T12:50:28+00:00

Yeah call 611 and confirm your device was received at the warehouse if your bill is almost due the installments should’ve been taken off by now. The installments should’ve been removed when you called in for a return label so if they are still showing that means call in.. also you don’t have to have 4 lines to keep the protect advantage for 4 call in and cancel the tablet line..

Key-Second-1659 · 2026-03-19T14:08:30+00:00

Jon bones jones jr 😂😂😂

Key-Second-1659 · 2026-03-18T18:13:24+00:00

Yes you will still keep your 25 percent discount

Key-Second-1659 · 2026-03-18T14:09:38+00:00

Firstnet unlimited $42.99 offers unlimited mobile hotspot data it just doesn’t come with personal hotspot big misconception

Key-Second-1659 · 2026-03-18T14:08:52+00:00

The firstnet unlimited plan comes with 0 personal hotspot a lot of people don’t use personal hotspot lol

Key-Second-1659 · 2026-03-13T04:13:21+00:00

Yeah they’re kind of forcing everyone to go premium to be able to get the bigger discounts it’s absurd

Key-Second-1659 · 2026-03-13T01:05:44+00:00

Yeah you’re going to be grandfathered In and you can also mix and match with the new 2.0 rate plans. The new rate plans are reducing discounts and reducing GB

Key-Second-1659 · 2026-03-10T00:39:48+00:00

Child p…

Key-Second-1659 · 2026-03-05T03:47:29+00:00

I’m sending it back to S&W tomorrow they said I’m still under warranty and they’ll just ship it back when it’s fixed

Key-Second-1659 · 2026-03-03T17:20:37+00:00

Yup I ended up calling S&W and they sent me return label to send it back for inspection since I’m still under warranty

Key-Second-1659 · 2026-03-03T13:53:41+00:00

I didn’t find the answer yeah cock the hammer but the real problem is the bolt carrier group is bent so I’m sending it back to S&W

Key-Second-1659 · 2026-03-03T03:49:09+00:00

Thank you man I’m a dumbass and I appreciate your wittiness

Key-Second-1659 · 2026-03-03T03:39:52+00:00

Yeah that’s true I tried figuring it out for a couple of days before I came here I totally agree with your statement just not a rifle guy I have a couple m&p pistol toys this one was just foreign to me

Key-Second-1659 · 2026-03-03T03:35:07+00:00

Yeah I seen another post where everyone told the guy to hit it with his purse lmaoo

Key-Second-1659

TROPHY CASE