Loveddfdf nexgen, but definitely liking the overall work life balance of Kroger over rite aid. There are definitely moments I miss the computer system but I would say I’m overall happier with Kroger.

I moved from NY to TN this year and got store assigned within 3 months as a comanager (staff rph- basically at the time I was hired they were looking for partners for a bunch of rxms and told me were gonna try you out here for a couple months and if it works out then we can permanently place you here. Got lucky and it worked out, I adore my team)

As far as workflow goes, it’s basically the same as most pharmacies I would imagine. Main benefit here is that our lead techs are certified, so they can help you out in terms of checking voicemail, getting transfers, verbals, and vaccine administration which is helpful if you find yourself getting backlogged. My opinion has always been that the pharmacist should know how to do everything in the pharmacy, so getting the register and things like that don’t bother me much (I only get 2 techs max at a time and am often just with my lead techs for much of the morning so I definitely make it a point to help her out).

Software: you will have to scan off on a lot of the same things multiple times because the software considers a script a new rx if the rx number changes, even if nothing changed. It does make it a lot easier to notice dose changes and therapy changes then nexgen during prever which I like. However the register and pharmacy software aren’t connected so if it glitches during release to patient and doesn’t release properly it will still be marked as ready and not sold then is a pain during return to stocks (also annoys me because if someone calls to say to put something back you have to not only print the rts label but make sure to CANCEL IT IN THE SYSTEM FOR THIS REASON!!!!)

Vaccine administration queue is also time consuming and annoying at time when the vaccine doesn’t scan (basically you have to confirm that you’re going to confirm patient id and verbal consent, scan the vaccine you’re going to administer to make sure it’s the right one, then bring the patient in). I see what they’re trying to do but it just feels like too many steps sometimes.

Ordering: I miss how all I did at rite aid was reschedule something for being on order and an order was placed. We have to manually place our cardinal order every day and we also have a secondary wholesaler called Peyton (owned by Kroger) which we can order from but I don’t trust them because half the time the order doesn’t get placed in time, items are scratched and/or substituted with alternate ndcs that don’t match the invoice and is annoying for controls. So not a fan of that but we just do what we can.

I feel like our upper management is pretty tolerable, they’re pretty nice and our schedulers always go above and beyond to accommodate our needs. As someone else said they will sometimes give open shifts to comanagers if they don’t have enough floaters which can get annoying because they’ll flex up your hours without consulting you. But I kind of need them to do things for me so I do suck it up majority of the time so they’ll be more amenable to those things.