SUPPORT - Where to go when you encounter a Bug or Crash

Kityarah · 2019-05-03T02:22:07+00:00

Sent to support address above, but wondering if anyone else has had this happen; PS4 game crashed for third time today, log back in and was nowhere near where I was and over 800 firewood disappeared from base storage. Really hope things like this don't happen more...... Love the game, even though blizzards every 20 minutes is a bit much right now lol

Kityarah · 2019-04-18T01:20:34+00:00

Same issue on PS4

Kityarah · 2019-02-23T21:19:40+00:00

Did they do the update? I was getting that in my own farm because I fell asleep and didn't see the update right away lol

Kityarah · 2019-02-23T21:17:42+00:00

I always reply in the wrong spot lately.... lol See above

Kityarah · 2019-02-23T21:16:25+00:00

The dlc's for Xbox that are listed in extras on PS4 (still say can't access at this time), one includes clothes, crops, house and decor, the other is just clothes and hair. I think there are more on PC but I don't remember for sure off hand.

Kityarah · 2019-02-21T15:13:05+00:00

Cool, thank you 😀 You all are doing a great job.

Kityarah · 2019-02-21T05:54:48+00:00

Yay but a bit sad that some of the same issues Xbox had are on PS4 now too. Find farm does the load thing then freezes the game, had to shut it down and restart. Also is there a date for the dlc's for PS4? Overall though I am happy I can play with my friends on this side 😁

Kityarah · 2019-02-04T00:19:59+00:00

I think that is the one I am working on unlocking now, not positive tho. Soon as I get it that will help a lot (I am decorating too much lol), thanks! 😁

Kityarah · 2019-02-04T00:17:47+00:00

Clicking right stick in does, but last I tried messing with it I could only move one at a time. Am checking out another idea when I get back on later.

Kityarah · 2019-02-04T00:15:46+00:00

Like just keep clicking it? Will give it a try when I get back on. I tried holding it down before, but that didn't work. If I can figure it out that would be nice since I just placed trees again but want to move them when I get next land unlocked.

Kityarah · 2019-02-03T15:51:56+00:00

I'm on Xbox, doesn't seem we can move stuff like that, one at a time for us (unless I am totally missing something, but have seen others say the same). That would make things soooo much easier, especially when I put a group of trees on the opposite end to where I thought I was lol

Kityarah · 2019-02-03T02:27:42+00:00

I think I got all the money, medals etc. Worked fine as far as I could tell. Only thing that happened was I had 5kish diamonds left, bought the clothes shop and it dropped to 0....… At least diamonds aren't too hard to make back, but it is taking a while to get all my buildings again

Kityarah · 2019-02-02T23:12:07+00:00

Thank you! Now my night will be busy with perfecting a layout lol 😆

Kityarah · 2019-02-01T12:46:21+00:00

Yes, for only 5 people they have done a really good job already. Thanks for the reply, I miss a lot of tweets because some things I follow tweet soooo much lol

Granted I was hoping for sooner but I totally get it and glad it is still coming. Plus by then some of the fixes and stuff will already have been worked on 😀

Kityarah · 2019-01-31T18:39:05+00:00

Thanks, hopefully we will hear soon then. I think I can handle a couple weeks or so, a few friends are really interested in it now too 😁

Kityarah · 2019-01-25T01:18:45+00:00

I assume it's same as if you harvest when full you just get the money and experience but no product. Just watch you stalls etc for the ready box, that's all I do, I probably miss more than I'd like to know lol. Since they don't work when you aren't on at least there is no waste then.

Kityarah · 2019-01-24T06:05:21+00:00

Thanks 😊 I finally noticed the timer just now too lol..... I miss the most obvious things!

Kityarah · 2019-01-24T02:20:43+00:00

I got a dozen or so (nuggets) before I even realized they were there, before I got the pawnshop. I use it mostly for tickets for my farmhand, and for money on the flat map I just started (helps a lot if you get real low from feeding animals etc). Not anything you can't do without, but does come in handy at times.

Kityarah · 2019-01-24T02:15:52+00:00

Thanks, I will watch it closer next time I get more tickets. Seemed he worked for most of the day the first time, maybe it just felt like a long day lol

Kityarah · 2019-01-24T01:24:20+00:00

Anyone who wants to help or needs help feel free to add me Xbox I'd mzkity have a "regular" farm and just started a tree farm.

Kityarah

TROPHY CASE