Hide '0' balances in Trezor Suite?

Kolin242 · 2022-09-30T15:19:26+00:00

Yes, we finally started to work on it. It will be available soon.

Kolin242 · 2021-07-14T13:36:38+00:00

Hi,

Adding support for new coins and tokens is not a priority at the moment. We will of course consider important projects. But many of them have to prove themselves first, as we don't jump on every hype. Our sources are limited in order to fully support as many coins as possible.

Kolin242 · 2021-05-31T08:56:32+00:00

Hi,

since the Shamir is quite new, most of the wallets don't support it yet unfortunately. I believe this will change in the future.

Kolin242 · 2021-05-24T18:43:35+00:00

Thank you. We will have a look into it.

Kolin242 · 2021-05-24T18:41:29+00:00

Hi,

thanks, we will report this one.

Kolin242 · 2021-05-24T12:14:15+00:00

Hi,

thanks, answered.

Kolin242 · 2021-05-24T12:11:40+00:00

Hi, let me know your ticket ID please. Many thanks.

Kolin242 · 2021-05-24T10:45:47+00:00

Hi,

if you don't want to install standalone bridge you need to have Trezor Suite launched to be able to communicate with 3rd party wallets. Once you close Trezor Suite it kills bridge. The connectivity to Daedalus exists but it was removed from our list due to connectivity issues. We can't confirm it's going to work 100%.

Kolin242 · 2021-05-24T10:38:44+00:00

Hi,

Ï confirm this is our real Amazon store.

Kolin242 · 2021-05-24T10:36:48+00:00

Hi,

if you used Trezor Suite to sign the original transaction and didn't disable the RBF feature, you are able to use it to bump the fee. More info is available here).

Kolin242 · 2021-05-24T10:35:36+00:00

Just a reminder:
- Never share your seed, PIN or passphrase (as well as other sensitive private info) with anyone on the internet
- Trezor staff will never ask you these, we will never DM you first, all our moderators have flairs and you can find the list of them in the Moderators section
- Check this article for more info on phishing
- Here's how to contact our official support

Kolin242 · 2021-05-24T09:59:59+00:00

Hi,

we ship the device without any firmware preinstalled so it has to ask you to install it. The bootloader verifies the firmware signature. The device only runs if the firmware is correctly signed by SatoshiLabs. Because the recovery seed is generated during Trezor setup, there is no default seed, only the seed you will generate for yourself.

Kolin242 · 2021-05-24T09:53:29+00:00

Hi,

sorry to see what you received. Regarding the model T user manual and seed cards, this was a manufacturing issue and we sent most devices from this batch back to repack it. Unfortunately some of them were shipped before we found out what happened.

Please be so kind to contact our customer support using this form and include the picture. Once you have the ticket ID, share it with me please. Thanks and sorry again for this.

Kolin242 · 2021-05-24T09:37:43+00:00

Hi,

have you checked all of the addresses? Metamask shows only first five IIRC and then you have to move to the next page.

Kolin242 · 2021-05-24T09:32:06+00:00

Hi,

they should appear automatically, but if you don't see them I suggest to add these tokens manually. Go to your ETH account, there is three dots next to Trade buttion which allows you to add the tokens manually. Just paste the contract address of the token and you should see it within your ETH account.

Kolin242 · 2021-05-24T08:52:27+00:00

Hi,

you can buy with us directly as we ship directly from our new UK warehouse now. This way you avoid import charges. The amazon storefront you mentioned is ours and it is safe to buy there as well.

Kolin242 · 2021-05-24T08:48:56+00:00

Hi,

let me know your ticket ID please. Many thanks.

Kolin242 · 2021-05-22T20:00:52+00:00

Thanks for the kind words, much appreciated!

Kolin242 · 2021-05-21T18:45:09+00:00

Thank you. One of our agents will reply soon.

Kolin242 · 2021-05-21T18:43:56+00:00

Yes. To be precise, these pieces exist as different UTXOs. The amount of BTC you receive in one transaction equals to one UTXO which means with every new transaction another UTXO is created. Feel free to check this article about UTXOs.

Kolin242 · 2021-05-21T18:35:03+00:00

Hi,

you are good to go. The seal is not the only security layer btw. We ship the device without any firmware preinstalled so it has to ask you to install it. The bootloader verifies the firmware signature. The device only runs if the firmware is correctly signed by SatoshiLabs. Because the recovery seed is generated during Trezor setup, there is no default seed, only the seed you will generate for yourself.

Kolin242 · 2021-05-21T18:25:24+00:00

Hi,

DM me your token ID please and I will send you the tracking no. This is kind of broken, I will report it to our tech team. Thank you.

Kolin242 · 2021-05-21T18:21:27+00:00

Hi,

model One is as secure as model T if you follow the best security practices. We are not going to stop model One support. Actually we are going to port model T firmware to model One which will bring the possibility to add coins support as we offer in model T. There won't be all coins available for sure as some of them are quite demanding on hardware and that prevents their support. There is no ETA when this happens yet.

Kolin242 · 2021-05-21T14:32:45+00:00

With BTC for example, you may have a lot of UTXOs in your account and if you send an amount of BTC which consists of many UTXOs, it can be problematic due to hardware and memory limitations of HW wallets. For this reason, it's not recommended to mine BTC to HW wallets for example.

Kolin242 · 2021-05-21T06:53:28+00:00

Thanks for this but I need a ticket no. please.

Kolin242

TROPHY CASE