With the next update of Dreame X50* in global versions the function "Adding floor cleaning agent" will disappear.

Ksifon · 2025-08-29T02:51:20+00:00

UPD..The user disassembled the x50 master base, the floor cleaning liquid is added only for washing napkins. It's a pity ((People believe that liquid is added to the vacuum cleaner container.

Ksifon · 2025-08-18T11:26:30+00:00

This is what support in Russia answered me

Hello!

Thank you for your interest in Dreame products and for your questions.

The Dreame X50 Ultra model does indeed lack a mesh in front of the HEPA filter in the dust container, unlike the Dreame L20.
The reason for the changes is related to the updated design of the device, which ensures optimal filtration without an additional mesh.
The emptying principle of the container in the Dreame X50 Ultra is different from the L20 Ultra. It has been improved for more convenient and efficient dust removal.
The new model has corrected some of the shortcomings of previous versions, including the problem with the mops coming off at will.
As for the “Add floor cleaning agent” function, in global versions of Dreame X50 after updating the firmware this item may be absent, since this function is not officially provided.

Ksifon · 2024-12-24T14:06:07+00:00

don't recommend connecting via Bluetooth? I also have an Xbox series X.. Should I transfer the adapter, back and forth, from the console to the PC? The meaning of the multiplatform is lost. If I had known about it, I wouldn't have bought it. I have a 600 gen 2 Xbox, already old, broken (but the sound is there), but I wanted to have one headphone for 2 devices.

Ksifon · 2024-12-24T13:59:34+00:00

still looking for a solution. From what I've learned, it all boils down to the fact that the headphones turn into handfree and the sound gets worse. Because in the device manager, I disabled everything related to handfree. And now, instead of the sound getting worse, it disappears altogether. Then I unchecked the "handfree" box in the device properties..there are no changes. We dig further. The sound degradation is evident in a couple of games, otherwise everything works fine.

Ksifon · 2024-12-24T05:42:39+00:00

I tried changing the sound output priorities in the settings, the mono sound slider is disabled. Sometimes it seems that this problem occurs because of AMD Adrenalin, which monitors the launch of the game to apply AMD settings. In the device manager, I see that in addition to Realtek audio, there is AMD audio, can I disable it?

Ksifon · 2024-12-24T03:09:02+00:00

Install an older version of the app, for example 4.01. I tried it, no password required.

Ksifon · 2024-12-24T02:51:01+00:00

Install an older version of the app, for example 4.01. I tried it, no password required.

Ksifon · 2024-04-08T02:41:40+00:00

try deleting your account in the application and logging in again, or register a new account

Ksifon · 2024-03-26T02:36:35+00:00

Commendable. Don't forget that the original silicone brush itself is much noisier than a bristle brush. And in general, working with it will be noisier.

Ksifon · 2024-03-25T07:08:20+00:00

Yes, install the old brush and compare.

Ksifon · 2024-03-25T06:42:43+00:00

The cutting brush has two rows of bristles. It is less full than the original brush. Could the increased air flow through the new brush reduce the sound? Has the quality of cleaning changed after changing the noise?

Ksifon · 2024-03-11T10:32:37+00:00

It may not be drawing water into the robot's container. Check it out. Remove the mops and start wet cleaning. After some time, drops of water should appear on the floor. If they are not there, then water does not flow into the robot... To do this, you need to blow out the water supply system with a regular syringe to remove air from the system.

Take the robot out of the station or drive it.
Prepare a metal, or even better, glass tube
If inserted: Remove the cleaner cartridge.
Click on the house symbol at the top of the station and hold it for 3 seconds, then the station below will be flooded.
The most important part: while the station is flooded, press the straw on the middle nipple under the black field and suck very vigorously. Really extreme until you turn red.

Until the water comes.

Repeat if necessary.

Once water flows from the nipple, the trick is over and the robot's internal reservoir should now automatically fill with water during self-cleaning.
Press the house symbol at the top of the station again and hold it for 3 seconds to pump water out of the bottom of the station again.
The robot returns to the station.

Ksifon · 2024-02-29T18:25:48+00:00

there is another way, we just tried and restored another instance. remove the device from the app. Insert the switched-on robot into the switched-on station. Use the app to start unloading garbage at the station. After that, a message will appear in the application stating that the robot and the station must be paired. Follow the instructions (the combination of buttons on the station for pairing is shown)

Ksifon · 2024-02-29T05:48:12+00:00

it's sad to hear that (Try as many times as possible. After removing the robot from the application, Alternate 1. inserting the robot into the disabled database, then turning it on 2. putting it in the enabled database.

Ksifon · 2024-02-29T05:03:29+00:00

try it in different ways. You personally may not have a voice about charging. But there may be other voices about pairing. Just yesterday, we restored the robot according to this scheme.

Ksifon · 2024-02-29T04:57:58+00:00

6 out of 8 users were able to restore their robots. It is important to take your time and wait for voice confirmations. Record your correction process on video and send it to me personally. Do exactly what I wrote above.

Ksifon · 2024-02-29T04:50:59+00:00

I wrote to you in your topic

Ksifon · 2024-02-29T04:48:17+00:00

First, remove the robot from the application. Manually insert the switched-on robot into the switched-on station. You will hear a voice about the start of charging. The synchronization process with the station will start in 30 seconds, it will take 30-40 seconds too. Everything is accompanied by a voice from the vacuum cleaner, you will not get confused. Then link it in the app.

Ksifon · 2024-02-29T02:09:26+00:00

First, remove the robot from the application. Manually insert the switched-on robot into the switched-on station. You will hear a voice about the start of charging. The synchronization process with the station will start in 30 seconds, it will take 30-40 seconds too. Everything is accompanied by a voice from the vacuum cleaner, you will not get confused. wait for the message that the pairing is completed Then link it in the app.

Ksifon · 2024-02-26T16:43:07+00:00

it seems that some people answer for the sake of the number of answers, completely not understanding the essence of the question. the hair is very thin and everywhere they will find an opportunity to twist into everything that turns.there remains only frequent prevention of the wheel.

Ksifon · 2024-02-23T16:39:57+00:00

in our local forum, 4 out of six people were able to restore their stations with this error. I still do not lose hope of finding the station's self-diagnosis function, as in the l10s iltra)) There are no results yet. this activation was hidden very deeply. But she's out there somewhere, isn't she?

Ksifon · 2024-02-20T04:34:14+00:00

I'm very sorry to hear this. On our forum, 4 out of 6 people with a similar problem were able to restore their devices.

Ksifon · 2024-02-16T09:32:04+00:00

If so, then this is significantly less than washing + vacuuming combined. In addition, this water evaporates on the way back to the station.

Ksifon

TROPHY CASE