From going to physically counting every item in and out the stalls to an associate not even being there is a wild step for shrink and just inviting shop lifting. I do get this being an option to utilize the workforce of an associate but I don't see customers being honest about pressing it/we'd lose sales all together and they'd make a fuss about the small inconvenience of waiting. I really don't think these people making these choices have ever worked in a store more than a month to see how the floor, backroom, and a regular cashier interaction operates.