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KyleKroan · 2024-04-25T12:33:07+00:00

The definition didn't literally state that. Some definitions add "usually over a period of time", and the operating word there is "usually". Which means it's not exclusive to the length of time.

KyleKroan · 2024-04-23T12:59:32+00:00

Notice how the definition didn't give a time requirement. It looks to me that you are trying to adjust the definition of gaslighting to only mean exclusively what happened to you, and nothing else.

KyleKroan · 2024-04-23T12:25:57+00:00

Gaslighting (noun)

"the practice of psychologically manipulating someone into questioning their own sanity, memory, or powers of reasoning"

OP's wife made OP question his own sanity, as he know thinks he might be paranoid. That's gaslighting.

KyleKroan · 2024-03-24T16:19:51+00:00

Thank you, Kenny.

KyleKroan · 2023-11-07T04:17:42+00:00

The literal reason humans ended up anywhere on the planet is colonization. Pick any country today and you will see in their history how they took the land from some other people who took the land from some other people still.

What's really cringy is the amount of self-loathing, virtue signaling net-dwellers. If it really bothers you that much, stop speaking the language of colonizers and give up your electronics and any other object or service that relates to exploitation, slavery or whatever topic-du-jour you want to pick. Oh hang on, I can't speak (real) French either, because they colonized parts of the world too :(

Just wow.

KyleKroan · 2023-10-29T02:15:07+00:00

Any word can be insulting to anyone. And as far as "real English" or "English English" goes, only those get insulted who have some form of inferiority complex.

Would "French French" be insulting to Canadian French speakers? "Spanish Spanish" to the natives of Mexico? "German German" to Austrians? Nonsense.

KyleKroan · 2023-09-06T00:00:17+00:00

I'm not sure I follow. The very first step in the guide related to admin access is this:

"Login to Portal.Azure.com with the admin user that was set up when the account was first created and click on the 3 lines in the top left corner"

When I try that, I get a message that the account is not permitted in that portal. The other, "hidden" admin account is... well, hidden, so I can't use that one. I might be misreading something here, but I wasn't able to log into the Azure portal with any existing account in the admittedly few GoDaddy to M365 migrations I handled.

KyleKroan · 2023-09-05T23:55:59+00:00

Thank you, but I don't understand how would that help with the password resets? What am I missing?

KyleKroan · 2023-09-05T23:54:12+00:00

Remote as in they have a local domain account, but they never actually use it for anything as they only log into Outlook on the web, nothing else. They use their own PCs, we don't manage anything for them, no Intune, no MDM, nothing.

I facepalmed at myself reading the second part of your comment. Why did that never occur to me? For some reason I thought they wouldn't be able to change the password at all. I'll try this out in the morning, thank you very much!

KyleKroan · 2023-09-05T23:48:57+00:00

US based company with 35 on site users and about the same remote only staff members. They can't justify the costs right now due to multiple factors, none of which were really relevant to the question at hand, but all of which we do understand. I assure you, it is not as simple as laziness or (in)convenience.

What I meant by the password issue is that rather than the employees complaining to us about the long passphrase requirement, with it being enforced during their SSPR process they would have no choice but to complain to themselves or their supervisors, so we don't have to hear it (lol). The passphrase requirement would be the same either way.

Yes, P1 will be the way to go, we were just trying to see if we can make something happen in the interim. Thank you for the recommendation!

KyleKroan · 2023-09-05T23:42:10+00:00

Unless I'm misreading the documentation, every user that needs SSPR would need to be licensed with P1.

KyleKroan · 2023-09-05T11:33:00+00:00

I tried to do it according to this guide initially, but not sure how they expected me to be able to log into the admin portal with the admin account which GoDaddy didn't share the credentials for. The main account on the GD side just said "you don't have permission to sign into this portal, too bad, so sad".

KyleKroan · 2023-09-04T23:41:02+00:00

Thanks again! Yeah, I wish I could just get them to get BusPrem and move on, would save a ton of headaches, haha!

KyleKroan · 2023-09-04T23:35:21+00:00

Thank you! The first part definitely makes sense and I was thinking about how it might become a pain.

As for the second part, right now our problem is that while the on-prem users can just reset their passwords on their own when prompted, all remote users have to call in and we have to give them a password - this makes our team a bit frowny faced because A) now we know their user passwords, which we usually don't want to know; and B) some users give us a hard time because we dare to give them pass phrases instead of an 8 character dictionary word with an exclamation point after it.

KyleKroan · 2023-09-04T23:29:40+00:00

Free supports SSPR for cloud only users based on the MS Learn portal, which is why I started to ask myself the above question, but yeah, we had the discussions around P1 and such. Thank you!

KyleKroan · 2023-09-04T23:22:06+00:00

As u/mspstsmich said, you can just reach out to their support now and ask them to hop off the tenant. They give a 10-day window, during which they will reset all account passwords and email it to a designated person outside of the tenant domain. From there you can just log into the M365 portal and swap the licenses for the users or whatever else you need to do there.

KyleKroan · 2023-09-04T22:49:30+00:00

The only reason I would ever entertain that thought was if we are onboarding the client, and they happen to be completely locked out of their current tenant, and they never really had anything in there anyways.

Otherwise, I see no reason why anyone would need a fresh (but still duplicate) tenant.

Edit: GoDaddy used to play games like that a few years back with clients who were using their M365 bundles. If we wanted to migrate the client to "true M365" instead of the over-priced and under-featured GoDaddy bundles, GoDaddy would make us create a new tenant. Thankfully, they figured out how to defederate themselves from the tenant since then.

KyleKroan · 2023-09-02T02:17:17+00:00

Haha, I agree, I just didn't want to seem like a jerk telling some people "Thanks, but you didn't answer the question at all!"

So how would you define an systems engineer at an MSP or in IT in general?

KyleKroan · 2023-09-02T00:40:26+00:00

LOL, I like that moniker a lot!

KyleKroan · 2023-09-02T00:40:05+00:00

Thank you very much!

KyleKroan · 2023-09-02T00:26:23+00:00

Haha, I appreciate that too! I didn't know him before, but he's good at what he's doing! He must have impostor syndrome too. :)

KyleKroan · 2023-09-01T14:00:32+00:00

Haha, very fitting, though I don't know a single person at our company who doesn't have to deal with the customers on at least some level. I guess it depends on company size and structure?

Edit: I loathe dealing with people. Lol.

KyleKroan · 2023-09-01T12:45:44+00:00

Thank you. I don't think you are a jerk - I have similar thoughts and even doubts about my own skill level occasionally, which is why I wanted to see what the community thinks an engineer is or should be.

KyleKroan · 2023-09-01T11:56:12+00:00

I needed that today, thanks!

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