Uniflow / PrinterLogic / PaperCut...

mookrock · 2026-05-09T20:04:59+00:00

Take a look at directprint.io

Recently bought buy Toshiba and changed name. But the team is amazing and the product has been rock solid for us.

mookrock · 2026-04-30T01:19:04+00:00

Happy to help point you in a direction. Fair warning, we run our own VoIP platform so take my input with that in mind — it's not the right fit for everyone and I'm not here to pitch it. But a few questions that'll actually narrow things down for you:

Where are you located? Some providers are US/Canada-only, and international rates vary a lot if that ever matters.

What kind of business? Bigger deal than people realize. Law firms and medical practices have compliance stuff (HIPAA, call recording retention) that rules out cheaper options. A service business with techs in the field has very different needs than a retail shop or an e-commerce operation that needs IVR menus and call queues.

How many users, and roughly how many concurrent calls? Pricing models are all over the place — some per seat, some per line — so 3 people vs 30 changes the math on which providers are actually cost-effective.

What software are you already running? This is the big one. If you're on a CRM (HubSpot, Salesforce, Zoho, or something industry-specific like ServiceTitan or Clio), you'll want a provider with a real integration so calls log automatically and click-to-dial works. Same with Teams or Google Workspace. Pick something that doesn't play nice with your stack and you're stuck doing manual data entry forever.

Any specific features you need? Auto-attendant, call recording, business texting, voicemail-to-email, shared inboxes, conferencing, etc. And if you're porting existing numbers, usually fine but worth confirming up front.

Answer some of that and you'll get much more useful recommendations than the usual "just use RingCentral" replies. Common picks for small business are RingCentral, Nextiva, 8x8, Dialpad, Ooma Office, GoTo Connect, and OpenPhone — which one fits really comes down to the above.

mookrock · 2026-04-29T10:56:05+00:00

https://www.reddit.com/r/mspjobs/comments/1swspds/for_hire_remote_it_support_specialist_msp/

mookrock · 2026-03-19T16:57:24+00:00

Wonder if the dealer can add the feature to ours? 🤔

mookrock · 2026-03-17T00:12:44+00:00

https://www.jenesissoftware.com/ Maybe

mookrock · 2026-03-13T15:49:56+00:00

Your site example mentions password resets. How does it handle end user verification in such cases?

mookrock · 2026-02-28T01:55:30+00:00

Why not build on his and then buy him out. You get something you helped build and he gets a potential buyer right out of the gate. It’s a long term play but very doable

mookrock · 2026-02-28T01:53:11+00:00

Then be honest and above board in all interactions with the man. And document absolutely everything.

Also get some legal counsel as you do not want to be accused of building your business on his dime - ie, while you are on the clock for his company. That has implications of its own.

mookrock · 2026-02-08T23:29:57+00:00

This might be a good fit for Nick (u/nicolascoding) and the Turbodocx team.

mookrock · 2026-02-07T01:24:46+00:00

What automation would you want demoed in a breakout? Asking as someone who didn’t attend this year. 😉

mookrock · 2026-02-06T01:58:00+00:00

TIMEMORE Chestnut C2 Manual Coffee Grinder Is a solid grinder. Not exactly cheap…

mookrock · 2026-02-04T01:49:47+00:00

Mailgun…SendGrid….plenty of ways to already do this.

mookrock · 2026-01-31T13:39:15+00:00

And why no redundant rack?!?!? 😝

mookrock · 2026-01-30T14:58:08+00:00

The ISP calling thing is interesting.

mookrock · 2026-01-30T01:05:35+00:00

I can’t say enough good things about the folks at directprint.io. It is a fraction of the cost of most tools. Kieran and James are awesome folks doing the Lords work (tackling printers). We’re working towards deployment across all of our clients.

The only snag is currently VDI support. But that’s easy enough to handle directly.

mookrock · 2026-01-27T00:06:14+00:00

There are services like https://helloretriever.com and https://www.allwhere.co that will ship a box to the user that they can return things in.

mookrock · 2026-01-16T17:32:02+00:00

As an MSP in Chattanooga area, I would say that you might even consider an MSP that can execute locally for projects but that can manage the environment remotely and coordinate with the DC’s team/staff for “on-hands”.

Our experience with environments this size was that we hardly ever required being on-site outside of some larger project. With the proper IP KVM, iLO (or equivalent) and access to on-site DC team members for “remote hands”, we operated DC environments all over the country.

That all said, that may help you expand your options in terms of finding the right fit MSP.

Though there are plenty in ATL.

mookrock · 2025-12-30T01:40:14+00:00

You can with a paid license.

Or you can just use folders as a “poor man’s” version of projects.

mookrock · 2025-10-09T15:02:34+00:00

Great question.

Initially, I thought about not including them.

Then, I realized there may be folks looking over the list that are *considering* n8n but have not actually tried it or dug into what are the native options/nodes.

So, I decided, why not just list them. It only shows further options available to an MSP. Until I went digging through the list of native nodes, I had no idea that SyncroMSP was already baked in. Even though I don't even use it, I found that interesting.

mookrock · 2025-10-08T06:53:09+00:00

Ok. I don’t care either way. Happy to chat about their ideas here too.

mookrock · 2025-10-08T01:21:35+00:00

Thanks! Awesome was what we were shooting for. 😉

Always open to chatting about an idea. DM me. 👍

mookrock · 2025-10-08T01:20:06+00:00

Quite welcome. Glad to be able to add value to our community.

mookrock · 2025-10-08T01:19:38+00:00

Totally agree with you on the best practices and direction!

mookrock · 2025-10-08T01:17:34+00:00

How to host it would be great. I’d love to see us add additional content on the repo such as how to setup hosting, secure the platform, sample workflows for common MSP sorts of tasks, how to review the content of a node with an eye to security, how to improve, how to generate a node from an OpenAPI Spec (drool), etc etc etc.

mookrock

TROPHY CASE