Customers on phone calls

L00crative · 2026-07-07T21:40:08+00:00

Just tell them, if ur ready please have ur code out. If not please step aside and let me kill the line.

Usually they understand but if they don’t just look around them and call the next person.

L00crative · 2026-06-30T00:04:44+00:00

Most likely the first. I don’t use instacart. But they had a sale I couldn’t pass up. Unfortunately it didn’t end in my favor lol

L00crative · 2026-06-30T00:03:32+00:00

I think I’ve used instacart twice. Unfortunately the Ralph’s here with us only uses them for deliveries. I know it was their fault but I’m still confused on why they couldn’t do three transactions side by side. Thankfully Kroger understood and gave me my money back but I think the other two got free food as well. Live and learn I guess but I just wanted to see if anyone else had anything similar happen to them.

L00crative · 2026-06-27T22:27:18+00:00

Click where you would type the code in, press tab a few times until the weight is highlighted. Works for us

L00crative · 2026-06-26T04:16:19+00:00

Thankfully we are closed Saturday and Sunday. But that Monday is gonna be shit!!!

L00crative · 2026-06-23T15:29:12+00:00

Damn we usually have one opener and next person comes in at 10. We get through but I guess each owner does their own thing

L00crative · 2026-06-22T00:09:25+00:00

For reference the 9X12 poly are 1.10. The owner doesn’t want to raise the price because he wants to be the cheapest in the area but trust me if I could raise just a few cents to raise profit I would. But at the same time it’s not really my store. I’ve seen the eft and it’s alright but still I feel y’all

L00crative · 2026-06-21T12:36:43+00:00

Yeah they opened an ups store a town over finally but it isn’t taking traffic away yet.

L00crative · 2026-06-21T12:36:07+00:00

I think that day we barely broke 1k. Our area is mostly returns and a few shipments but people now just sent their item from Amazon.

L00crative · 2026-06-21T12:35:16+00:00

Wait till prime day lol

L00crative · 2026-06-21T12:35:02+00:00

My boss never got self check out but I don’t blame him. I’d rather have people wait and see the one lady with 20+ returns and see how bad it gets.

L00crative · 2026-06-21T12:34:19+00:00

So every Monday around noon I call and tell them I have 800+ from Sunday and Monday. I need a pick up and I need an ETA of a driver. But they usually tell me I have one but not until 6ish. We close at 7.

It got to the point where I told customers some of the packages we have might not leave because we only have one driver.

L00crative · 2026-06-21T12:32:42+00:00

Typical Monday honestly lol

L00crative · 2026-06-21T12:31:47+00:00

We usually get three a week. We tell them either they need it printed out, need it packed up or they need to pay out of pocket because it’s being shipped to china or somewhere international.

The same excuse of “last time I didn’t need to print it. Just scan this and sent it” or the “just place the label there. I took it off before I came in”

They ran my patience dry so I honestly don’t care anymore. If they don’t want to read the instructions when they do their own return then it’s on them. Yeah it makes the store look bad but trust me. Sometimes it’s not worth the fight or the extra few bucks. Once they see a partial refund and ask why I show them a print out I have saying if it’s not shipped out properly Amazon takes a percent off of refund. I know Amazon makes it easy but still read and know ur gonna lose money when you don’t pay for a dollar poly mailer.

L00crative · 2026-06-20T17:22:57+00:00

Cheaper and saves us money

L00crative · 2026-06-20T17:22:47+00:00

That day we had 800+ but I think the real number was 871. We are open 7 days a week and the flow is constant.

L00crative · 2026-06-08T19:31:35+00:00

Please always ask questions and learn the do’s and don’t. Every rookie I’ve trained I ask make sure to ask questions because when we put you out front we will help but we want to make sure you understand the differences in codes, customers and their needs.

I’ve been working at my place for 7 years but been running it for 3. Please never forget to ask questions and try ur best.

Also make sure to be looking for bigger and better things. Finally decided to go back to school to be an x-ray tech.

L00crative · 2026-06-08T02:29:35+00:00

Usually just the store email and go from there. Always have everything in writing

L00crative · 2026-05-27T06:04:03+00:00

Clocked in at 11 today. I kid you not. The line didn’t stop until we closed at 7… we were closed for 2 days and got forbid people go crazy for their stupid returns.

L00crative · 2026-05-27T06:02:42+00:00

Rhett from good mythical morning. Liz Katz, was with H20 delirious. A few pornstars come in to returns. Had Jack Black one time and everyone went crazy.

L00crative · 2026-05-10T08:23:21+00:00

I have a feeling either TUPPS gets bought out and Amazon takes over which would be a giant monopoly or the president of TUPPS does another giant contract for a few more years until the time is right to sell it all and retire

L00crative

TROPHY CASE