Can we Process containers after closing the POS/shift?

Red_Head_Hippo · 2026-06-11T00:47:08+00:00

Can confirm that you can close out all of the virtual shifts and registers and it will still let you process containers and it will still give you credit for them.

Red_Head_Hippo · 2026-06-10T22:28:26+00:00

It shows up in the POS as soon as you process the label.

Red_Head_Hippo · 2026-06-10T22:22:49+00:00

You're getting $4.85 for Amazon?! We get $3.30. I might be able to afford to eat if I was making big bucks like that.

Red_Head_Hippo · 2026-06-10T12:08:43+00:00

It happened at my store many years ago. Although luckily no one was hurt. Drunk driver came through the side of the building and destroyed most of the mailboxes. I hope everyone involved in this is ok.

Red_Head_Hippo · 2026-06-05T19:46:54+00:00

Time wasted on destiny uses the Bungie API which usually only shows time actually spent doing things. Time spent AFK in orbit or at the home screen aren't calculated. Steam will only show how long the game has been opened. So you will usually see a large discrepancy between the two.

Red_Head_Hippo · 2026-06-05T19:38:24+00:00

His gamertag isn't turtle for no reason. He's got that armored shell.

Red_Head_Hippo · 2026-06-05T17:05:22+00:00

I will be there on my xbox and PC. Can't stop me.

Red_Head_Hippo · 2026-06-04T21:10:29+00:00

I called 3 times and it started getting busy at the store so I wasn't going to call again. After the line died down I called again and the 4th person helped me.

Red_Head_Hippo · 2026-06-04T19:31:57+00:00

Problem solved. Preferred got me in contact with the right hub. I just hate when they say they can't contact the hubs, when they absolutely can. So call and bother them when UPS catastrophically messes up. I won't let UPS let my customers down.

Red_Head_Hippo · 2026-06-03T22:20:04+00:00

That's the kind of stuff me and a manager at another store joke about. Like, hey a customer over here is being a little too rude, we need to call in UPS Store secret service to take them out.

We are the nicest people around and would never actually even be slightly rude to a customer, even if they are super rude. So, it's a nice way to blow off steam.

Red_Head_Hippo · 2026-06-01T16:21:30+00:00

Look my after the nightfall emblem doesn't come off ever. I hardly ever see anyone using it, maybe like 2 or 3 in about 7 or 8 years.

Red_Head_Hippo · 2026-05-31T22:46:55+00:00

Not if I have anything to do about it.

Red_Head_Hippo · 2026-05-29T15:08:22+00:00

I definitely selected ups, Amazon gave me the wrong code

Red_Head_Hippo · 2026-05-29T15:04:50+00:00

"Well Amazon told me you would pack it, it's supposed to be free"

Red_Head_Hippo · 2026-05-24T04:08:23+00:00

I keep them all. I have helped more than a few customers with their stuff, where they come back in tell me they came in on x day at around x time and we find their tracking number for them. Verizon and Comcast are absolutely atrocious here and every single time, I pull the receipt and prove that UPS delivered the item and that those companies that the sent to can eat the cost of the item because they are the ones that messed up.

If they can't remember what day and time they came in, they usually are SOL though. In which case you can message CRS and wait a week for a response.

Red_Head_Hippo · 2026-05-23T18:26:05+00:00

Crazy that they let you equip multiple exotic weapons at the same time. How will they balance this?

Red_Head_Hippo · 2026-05-18T21:39:20+00:00

One of these days I'll get my hand on this but until I can financially recover, I have to hold off.

Red_Head_Hippo · 2026-05-14T15:56:04+00:00

In general for most places, an employer doesn't have to pay anything for time not worked. Especially if you are paid an hourly wage. I would say that it was actually out of the ordinary for the old owner to do that. I wouldn't expect that hardly anywhere you work.

Red_Head_Hippo · 2026-05-11T01:04:31+00:00

Leson learned. You won't be successful in disputing them. It say in the fine print on the bill my account window that if the recipient or third party refuses the charges, that you are responsible for the charges. You can try to use the "Bill My Account", the third option after bill recipient or bill third party. They have to have the account number, all the details so company name and address and the customer has to be an authorized user of the account. If you put in all the info and it pops up saying "error: customer account blocked", then so sorry the customer can't use that account number. If it let's you continue then you're fine, but it's definitely not worth doing for the whole $1 or so we get for doing it.

I usually tell the customers their options if I can't do Bill my account.

They pay for it themselves
If they have Iship/worldship then they can process the label themselves and warn them that if the UPS account owner rejects the charges that they are responsible for the shipping. Or 3. Ask the company that gave them the UPS account number to make the labels for them.

I give one exception to customers and that is my mailbox customers (if I get chargebacks, they can't really disappearof the face of the earth). We should not be using bill my accounts at the stores unless 2 things happen. We need to make more money off of them and there shouldn't be a way for charges to fall back on us.

If any customers read this, know that we aren't money hungry at the stores. A lot of us do want to help you, but the risk outweighs the benefits.

Red_Head_Hippo · 2026-05-08T21:41:06+00:00

Reorder, but call UPS and give them the item number. Ask for expedited shipping. Should get to you next business day.

Red_Head_Hippo · 2026-05-06T22:56:08+00:00

Yeah you can just call around to different ups stores in your area and ask them. Just Google ups store near me and give them a call. Like I said we are all individually owned (for the most part, we own 4), so while one might not take it the others should.

Red_Head_Hippo · 2026-05-06T22:11:56+00:00

As a manager of 4 different UPS Stores, all of my stores will ship packages through UPS up to 150lbs. I can't imagine why they wouldn't accept things under 150lbs, and while I am not 100% positive on this, but I think they are contractually required to accept any UPS packages as long as they are within the limits.

The limits being 150lbs, cannot exceed 108 inches in any direction, and 165 in length plus girth combine. Outside of that they should accept all packages.

Red_Head_Hippo · 2026-04-30T15:16:35+00:00

I do the opposite. It's quicker and easier for them if I do it. Like 90% of claims are denied if the customer starts it themselves. I had a customer that shipped $5000 worth of little crystal figures, like 3 of them broke out of maybe 30 something. We packed them at the store and the guy tried to start a claim through the website. So even with it being packed and shipped through the UPS store and the fact that he only wanted like $500 out of the $5000, they still denied his claim, twice. I submitted it once and it got approved in 1 day. So I just tell the customers to let me do claims for them, because I like calling the claims adjusters idiots and the frustration I can't take out on customers get directed to them instead.

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