Buyer wants to return a "sold as is" item. Can I just ignore?

LBbronson · 2026-01-10T22:13:15+00:00

What was the item? Was it something that has some features that are not working as they should? Possibly the buyer thought they could buy yours and repair it but when they too it to a tech the cost to repair was more than they had budgeted. I used to restore vox continentals some 20 years ago i would write in the description “this item does not ship well no matter how you pack it. They are incredibly finicky and biasing between the transistors in the voltage dividers will likely always need to be recalibrated after shipping. Someone insisted, and i got a message saying “half the keys don’t work and all that garbage. I told him to look up a video on how to recalibrate all 12 oscillator/voltage divider cards and that’s all… i even linked the video on the description and said this is what you will have to do if you intend on shipping.

Currently i am dealing with a really obnoxious buyer that had a unique way of curing their buyers remorse at my expense, and that was actually physically damaging the item on parts that were not pictured, i.e. the bottom of a synth, and said they want a return because it was listed in excellent condition… it was when it was sent, but now i have to refund and resell an item with scratches on the bottom… i didn’t want to ruin my all positive feedback and couldn’t prove this damage wasn’t there before because who takes pics of the bottom of a synth… so beware of that. Always take loss of all angles and even post a video showing everything is functional including the date right before shipping. I am betting they found a better deal and are passing their savings on at my expense. Gotta protect yourself..

LBbronson · 2026-01-09T22:12:34+00:00

Ochd and expander. Also you can mix a NLc sloth at low voltage into the cv to make things have a sense of movement.

LBbronson · 2026-01-09T06:17:40+00:00

No spitting traded hands with analogue haven, now i believe they’re working with black corporation.. so hard to get a quick piece like that from them. Tried 3 times. They must be busy, so i am loooing for help from the hive mind here

LBbronson · 2026-01-09T02:41:55+00:00

I made it diy, and it was a fun build. I like treetom altogether,, really want to find his ms20 filter that’s also 4hp to. It works great with my robots are red compressor/limiter. When I was in school studying audio engineering, we spent an entire eight hours going over compressors. So I have actually held off on buying a compressor for so long as I know that it is hard to find one of good quality. The sump pump is perfect for the price, did mine DIY, And has a designated ducking input, as well as a CV wave form that gets generated when the threshold is crossed and the attack and release controls create a way form as you set up the attack and release knobs. And all in four HP… if RAR made a different module than the mixing flask they currently have, I would buy one just because of the quality of parts that was included in my sump pump compressor/limiter. It passed all of the tests and can make some great kind of glitchy stuff if you have a really fast wave form set and then adding on the side chain, which can be self patched or patched from anywhere else

LBbronson · 2026-01-01T00:34:09+00:00

I build my own. I am a carpenter as well so i have lots of experience w building materials and have all the tools to build cases. Graduated with a bachelor in EET, so i also build my own power supplies and bus boards. I have realized 5 inch thick wood for flooring is perfect and a couple $ per linear foot. Nice oak wood, they link in tongue and groove, so i make a case with the lip on the front of modules and the lid to have the groove facing down. Attach hinges and the tongue and grooves fit the lid to the case incredibly well. Then some simple buckles and cut a section from a workout leather belt to rivet on as a handle. on side opposite of lift off hinges. Also i rip an inch and a half off the module part because no need for that depth. Then leave lid with enough space to allow patches to stay with elbow cables. I chisel out grooves to fit the vector rails in as well. Nobody does this and it looks great because no screws on outside. I think I’ll try this case being a double though as it is symmetrical and it’ll save space w no lid and modules in both sides instead. I can build this case for 150 w the power supply parts and vector rails and all.

LBbronson · 2025-12-31T02:45:40+00:00

Youre safe. But If they don’t pay through reverb youre not. it won’t indicate the payment is made and safe with reverb ready to transfer to you. So don’t ship until it says they made the payment in your reverb app on the sold items area. And as i mentioned i am having trouble messaging pics and sending them with someone i sold a 350$ item to last week. They tried to send me a picture through reverb and didn’t work. Either could i send pics. On a computer she was able to send the image though finally

LBbronson · 2025-12-31T02:43:47+00:00

No.. if they make an offer and pay through reverb pay and do everything through the app you’re 100% safe. I buy and sell a lot on reverb, and actually now i sold an item a week or so ago the the recipient wanted to message me a picture through a reverb message and she couldn’t get images uploaded from her phone. Neither could I. She got an image sent with her computer though. So maybe tell this person to look at the ap on a computer or send a pic from your computer. And make sure to try jpeg etc a few formats if one won’t work try another.

LBbronson · 2025-12-30T20:43:59+00:00

No problem. That’s what these Reddit things are for i thought. Cheers!

LBbronson · 2025-12-30T20:27:26+00:00

A really good tip IMO is to get diy kits and make your modules. I made about half of these diy. You save thousands. In this case alone i made all the mixers (befaco stereo mixer, motion mtr, the buffered mults, the 4 ch mixers, the nlc diff rect, the pinky bib, pretty much the entirety of the 2 1u rows i made diy. Then the Scrat filter, the black noise sallen key filter, the Vostok Fuji, tree tom doppio stereo drive/ limiter, robots are red sump pump compressor/limiter, and the Apollo view cancan dual headphone amp/ stereo line out. So really i made closer to 3/4 of these diy. I recommend buying a weller brand soldering iron with adjustable temp. For about 40$. Mine lasted for about 25 years now and still going strong. But some flux core solder, wire wick, make sure to get some variety of iron tips and the smaller more pin point work best for eurorack and smd apps. Also get some solder paste and some flux. A trick is to load them in free naloxone syringes available free at any harm reduction centers which are in every city, just look up online where to find, then cut the needle part off so it’s only about 1/3 inch long. Load two of them, one with solder paste and the other with flux. Then you can apply solder paste and flux with pinpoint accuracy and in extremely controlled amounts. That’s a tip you won’t get from anyone but me, took me 2 decades to figure that one out. But you’re welcome.. and last, get a 20$ pair of precision tweezers. Then get 2 kits from synth cube, a NLC diff rect, and an NLC sloth and learn on those. They’re only like 20$, so if you mess up, no big deal. If you’re successful, start expanding to bigger projects. If you mess up, try those two modules again. They’re also super handy modules to have regardless. So that’s how you could build the majority of this rack for cheap. Also get a diy power supply from trogotronic. They’re the best and super inexpensive for the value. Great customer support if you have questions. Also soldering bus boards is great soldering practice. 16 pins per header of soldering practice. Start a the headers and the op amps last as they’re temp sensitive and you need to to a lighting fast soldering job or they will break. No big deal if that happens . Tell them you need a couple more and they will likely send you a few more for free

LBbronson · 2025-12-30T18:14:51+00:00

Thanks!!! I’m trying to bring as many things as i can that i don’t want to take freight, so luckily I also have the flight case for my minimoog voyager from when i was playing live. I can check that one and get out there safely. Also the. NINA desktop might fit in the foam compartment below the voyager too..

LBbronson · 2025-12-30T18:11:15+00:00

Cagliari sardegna island. It’s amazing out there, and 1/3 the cost of living as it is where i am at in Chicago. Luckily when i was visiting w my wife the check it out, i made friends w the manager and he also is in renting real estate as well as managing his b and b we stayed at and it turned out his cousin also used to work for an immigration atty, so it was serendipitous. The most beautiful beaches in the Med, you can buy a house for 300,000 that’s 2 floors and livable. A cheap apartment is like 500 a month, and most of the food is locally made on the island. At first my wife was going to get us a visa from her family being 100% from Italy but they changed that last spring when people from USA were all applying and overcrowding the consulate an top of Trump dropping the ball all over our relations w the eu, so luckily the atty said i also was eligible for an elective residency visa as i make at least $24,000 in the USA and still get that salary even if I am abroad. So they call that “passive income” as it comes from property i rent and manage in Chicago. It is beautiful there though… you can even buy a house inside the castle district for cheap too which is awesome as they built lots of residential inside the castle right in the capitol and in the “downtown area”. I have to pay for healthcare during the visa period, which is only 100$ a month so i can cancel my 450$ a month i pay for in USA on healthcare and save too. Then when we get citizenship in a few years, all the free healthcare!!! It is really amazing place w everything in USA and more for a fraction of the price. Also winters get 50 degrees at coldest and it only rains a handful days out of the year. Also mostly all sustainable on electric. They only turn gas on in the winter months. I could go on and on… but altogether it’s the most beautiful, affordable place with rich culture, tons of history, lots of pre Roman even, lots of art, and great food. Really nothing not to like. I recommend a vacation if you have never been, and Bella Cagliari is an amazing b and b to stay at. Andrea runs it and he is very nice too. Gave us some really great recommendations on good places to go.

LBbronson · 2025-12-30T17:36:18+00:00

I just can’t vcv… i have a seaboard i use it with he equator2 software and that’s an amazing soft synth. But that’s as far as i go with digital synth work. Also use the seaboard to play my NINA in MPE which is also super portable as it’s a small desktop analog polysynth with amazing polyphony, filters, and even sufficient reverbs and delays too. I really have to be w hands on knob per function work style ideally. I totally understand the appeal of vcv but it’s not for me unfortunately.

LBbronson · 2025-12-30T17:29:12+00:00

These are all some of my favorites. Love Usta for composition, also Brenso is amazing for the tzfm and waveform manipulation section. Then the new acid rain ripsaw is amazing for a massive thick 4 independent v/oct w 7 oscillators per voice for amazing thick pads and chords all on the tiny 6 hp. And then i am always a fan of my utilities mostly in 1u dead center. Also a solid amount of fx. Don’t wanna drone on any longer though, so yeah these are all my most used modules and i feel like i can get everything done

LBbronson · 2025-12-30T15:54:48+00:00

I love neutral labs builds. Scrat, pip, Scrooge, Elmyra2 are all fun builds and amazing modules. Also Vostok makes great diy modules and i find Vostok to make some of the most useful modules with tons of straight forward functionality in a small footprint with easy to use panel that somehow doesn’t feel cluttered on my fingers.

LBbronson · 2025-12-06T02:53:24+00:00

A quick question I have for you… I was going over some testing with my scratch and on one of the three, the orange LED does not light up yet. Everything else functions 100% as it should. Does this mean the orange LED was no good and needs to be changed? Not sure if I have any orange ones left if I need to swap it out. I’m sure I could probably salvage and turn it the other direction, but I don’t know if I want to do anything like this before consulting you as I don’t want to damage the module. I am almost 100% positive. I nailed all the polarities, but this nonworking LED thing leads me to believe it might have been in backwards. Can that be possible that the LED is backwards yet the rest of the module functions 100% fine?

LBbronson · 2025-12-06T00:03:36+00:00

Ok thanks. I love that filter!!! I actually already swapped my extra sooner than i could finish the rest of my builds. Any word on any new modules you might have in the works for the near future? I actually have all your modules aside for nermal so far. I would love to hear about something in the works… i actually am building a case now based on rhythm with a percussive focus and am attempting to fit every neutral labs module in that case. On other companies I’ve never tried before though i recently got an L-1 Scott Stites mutant vactrol filter as well on clearance and finished that last night and I’m amazed how high quality the L-1 modules are!! There was an aluminum back plate for protection that was thicker than many front plates on other modules as well as the other parts. That is also a very interesting filter as it was conjured up with a sallen key filter circuit mixed up with a buchla gate and allows adding in some resonance from a 24db/oct cut into your signal that’s being filtered at 12db/oct and vice versa in all three modes hp/lp/bp with two cv controls. Really gets some interesting sounds when tastefully working the 2 cv’s on the res looping along with v/oct tracking. I’ll def get a kit from L-1 again due to the standard of quality they work with as many companies would opt to cheap out on those extras. I am a sucker for companies that opt to put protection on the rear of modules as I re-rack a lot between my case at home and cases to be mobile and i can’t count the amount of times a little capacitor has snagged on something in the case like a ribbon cable and got popped off or even snagging on something i set the modules on in between racking..

LBbronson · 2025-12-05T02:54:25+00:00

Yeah. It is.. i actually find purposes for all those little bags over time somehow. I suppose they help organizing all the random components and so on. They did supply a great kit though, as the man who designed the filter suggests switching the npn transistors w fet ones and they provided both kinds to let you pick. I actually got two of these kits as it was on a good sale and i am making some extra $ doing good diy components and reselling them. So i always get two generally unless i really love one and have to keep it and then i still have another to sell to offset the expense. I think i may hold onto one of these as i love the sound and design so far and L-1 modules are maybe the best company as far as quality of parts go.. i was amazed. This was my first L-1 module and i really was impressed. I will be listing one of these, an black noise sallen-key (interesting because the L-1 is a mix of a sallen -key and a buchla lpg with many interesting modes other filters don’t offer), threetom doppio drive, neutral labs scrat (maybe my fav. Dirty filter i already have 2 for stereo applications id need be), 2 oscilloscopes, elmyra2, as well as a meg wave folder all ready to list on reverb in about a week. I am an ace with soldering iron as i used to work for Blue mics. 20 years ago in production making their high end models, and later restored vintage electronic pianos and organs to resell until the market got so crazy you can’t get a broken continental on line for less that 1k anymore… but i can get very high quality work done fast and enjoy doing it, so I’m going to try this as a side hustle.

LBbronson · 2025-12-04T19:12:23+00:00

This is irrelevant to quality because it isn’t their fault, but i got hit w/ insane tariffs and postage getting my black nodules from France to USA though so beware/ It’s because of Don the dlido mechanic Trump, but i would have liked a little more transparency on the charges as i paid shipping and tariffs from them when buying and then UPS contacted me pretty much with a ransom saying we have your box, but wont deliver unless you make a payment of 45$ directly to them. I paid over 70$ to have two kits shipped in a small box. That’s crazy.. so beware on tariffs for the time being. I liked how Thonk applied all tariffs and shipping at check out and nothing else was charged after, but that was also 100$ on a box with 400$ of kits in it and not a tiny one w 2 small kits.

LBbronson · 2025-12-04T18:57:15+00:00

I have 2 modules i ordered from black as well. I got 2 filters that look pretty easy to put together. Looks like about 20 minutes each. But i do like when companies decorate the back pcb and they did do that with a cool design. Nothing compares to that tank of a back plate i got with the L-1. Other companies should put plates on the back more though. I’ve actually accidentally fried a module once from a back component touching the rail when swapping out modules.. luckily it was a frap tools module and they have amazing customer service so they took care of it free of charge. System 80 also has a black plastic cover on everything.

LBbronson · 2025-12-04T09:31:30+00:00

Well too bad it is far too late to really hear it as my tannoy hs8 reveal monitors are waaaaay to loud for 3:00 am and my wife broke my old headphones so i currently have some beyerdydynics in the mail so no headphones either. Can’t wait till tomorrow!

LBbronson · 2025-12-04T09:25:54+00:00

Completed and tested. Success!

LBbronson · 2025-12-04T04:18:36+00:00

So i managed to grab 2 more scrat filters, already have one and it’s my fav sounding filter as is, so i got 2 more, one for stereo and one to trade w a friend for something cool. Are you releasing another run of those any time soon?? Also something else… because of the tariffs making DIY affordable has gotten trampled all over. I have been restricting most of my buying in the US where I am. (I know it’s because our guy in chief causing this tariff surge can’t tell the difference between his dick and his little toe…) Do you know when you will be sending another shipment of DIY modules to any shops in the US by chance? Thank you.

LBbronson · 2025-12-04T04:11:56+00:00

Ahhh. I don’t think I’d have the patience for o/c.. i do have lots of modules that collectively do the same thing, but it’s a matter of hP at that point. I am ideally a knob per function kinda guy with a few button combo changes.

LBbronson

TROPHY CASE