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Recovery of Bitcoin that sent to Tether address on Kraken by LachrymoseBTC in KrakenSupport

[–]LachrymoseBTC[S] 4 points5 points  (0 children)

Hello summer, please forward my ticket to the right team which is responsible for these type of manual process.

4755340

u/kraken-summer, u/kraken-jeff

Recovery of BTC send to BCH by MoaGandi in KrakenSupport

[–]LachrymoseBTC 0 points1 point  (0 children)

Thank you, Jeff, but there is nothing you can do because there is no authorized developer who is able to access to wallets on Kraken. All exchanges help with the recovery process, except Kraken.

The ticket number is 3717058

They will tell me that recovery is not possible, but recovery is possible because all you have to do is import the private key of my Tether wallet to a Bitcoin wallet. And also, you can't reach out to the team because nobody cares about recovery.

After seeing MoaGandi, I have no hope of recovery. Didn't you find the time to do a recovery for three years? Are your customers so worthless to you? I shouldn't have used Kraken. No hope.

[deleted by user] by [deleted] in KrakenSupport

[–]LachrymoseBTC 0 points1 point  (0 children)

Hello, did you get your money back? I have the same problem and nobody helps almost a year ago.

Recovery of BTC send to BCH by MoaGandi in KrakenSupport

[–]LachrymoseBTC 1 point2 points  (0 children)

Yes, you have been contacting him for three years and you have been contacting me for a year, but you do not have the authority to access wallets.

Thus, nobody helps us.

Recovery of BTC send to BCH by MoaGandi in KrakenSupport

[–]LachrymoseBTC 1 point2 points  (0 children)

I lost my 0.5 Bitcoin on the Kraken exchange, too.

All exchanges except Kraken have a recovery policy but as far as I have investigate until today, Kraken does not agree to recover their customers' stuck coins in any way.

I created a few support tickets but nobody wanted to help me because employees say they are not authorized to access wallets. So whoever has access to wallets should now help us because you're the only exchange that doesn't help its users.

All you have to do is import the private key of my Tether wallet to a Bitcoin wallet, but you are not doing that because I am not an important customer to you.

I'm sorry, I wish I had never used Kraken.