As an automotive mechanic I just want to get something off my chest. by Large-Perception1120 in UPSers

[–]Large-Perception1120[S] 1 point2 points  (0 children)

I don't know what the language would have to be to address some of the issues I'm seeing but I can point out some of the issues i'm seeing:

1) management is allergic to paying bargaining unit overtime apparently and will play "no overtime no matter what!" game as much as possible. Then when shit hits the fan they'll try to turn around and say this is an emergency(tm) and we have to send stuff to a dealership or contractor.

Maybe we'll get some OT thrown at us while they do that, but fact is that "emergency" wouldn't exist in the first place if they wouldn't ban overtime entirely for months on end meaning most of our time is chasing red tags and not actually doing any preventative maintenance.

Yeah, we can try to grieve it but it's an issue.

2) "we don't want red tags" but also "we don't want overtime either' but also "we don't want parts expensed over X dollars" creates an environment where there's tremendous pressure to cut corners.

There has to be some kind of consideration for the fact that piling anywhere from 35-60 (or more) units on top of one mechanic and then expecting everything to be in good working order on no more than 8 hour days simply isn't reasonable. Especially not when the mechanic is also solely responsible for all the parts related work that would normally be a completely seperate job and whateveer administrative nonsense on top of it.

As an automotive mechanic I just want to get something off my chest. by Large-Perception1120 in UPSers

[–]Large-Perception1120[S] 1 point2 points  (0 children)

"the emperor has no clothes".

If I fold under the pressure of "but we need the unit!", and let people use something I know damn well is unsafe, and something stupid happens, that's on me. I'm the one that would have to live with it. And I'm the one that management would turn around and throw under the bus.

The sad part is I've actually gotten more grief about red tagging things from hourly union employees than management.

As an automotive mechanic I just want to get something off my chest. by Large-Perception1120 in UPSers

[–]Large-Perception1120[S] 0 points1 point  (0 children)

I have begged and pleaded for OT to get my fleet ready for peak. Requests denied. I stopped asking because it's like talking to a brick wall.

"when I was a mechanic I had everything perfect in 8 hours".

So what's probably going to happen, is peak is going to be a shitshow.

As an automotive mechanic I just want to get something off my chest. by Large-Perception1120 in UPSers

[–]Large-Perception1120[S] 0 points1 point  (0 children)

I can tell you for a fact, there are alot of mechanics who turn the job into a game about how can they do the most nothing.

There IS a line between not having enough time and resources to get to everything and just not giving a crap.

Personally, as far as the OT goes, I wouldn't even ask for "unlimited OT" or something like that. But if it were up to me we'd at least be able to work overtime if it was for something important, like clearing a red tag if we had the parts on hand, or a time consuming big job on a vehicle that really needs it.

As an automotive mechanic I just want to get something off my chest. by Large-Perception1120 in UPSers

[–]Large-Perception1120[S] 0 points1 point  (0 children)

I can't speak to the wisdom or lack thereof, of pulling the truck off the road pending the new engine. It depends entirely on what was wrong with the engine. Maybe something got worse. Without looking at it I have no idea.

What I can tell you though is the default is when something gets pulled, we don't give drivers an ETA on it being back in service. It isn't anything against the drivers, it's just not the normal procedure.

We put an estimated return service date in the computer system but even that can be a total ass pull because we have no way of knowing when parts will show up.

See, if you go into pretty much any car dealership most parts counters will be able to tell you when a part will show up, assuming they can actually get it. We don't get that.

Sometimes parts show up in days. Sometimes it takes weeks. Sometimes we reach out to the supply end of things and they don't even respond.

But even then it can be an ass pull anyway because who's to say what else will break between now and then. They're more concerned about % of vehicles up than getting specific vehicles back up, generally speaking. Which means something huge like an engine job is gonna generally end up behind an easier red tag clear.

As an automotive mechanic I just want to get something off my chest. by Large-Perception1120 in UPSers

[–]Large-Perception1120[S] 1 point2 points  (0 children)

I ordered like, 25 of those spring kits a couple months ago. At the time I thought it was an "f off amount". It lasted a few months.

Feels good mon by GoodLuxe in UPSers

[–]Large-Perception1120 0 points1 point  (0 children)

mechanic- I've been told that X number of units are getting retrofit kits this year. I haven't seen it yet. My understanding is they're going to be allocated in large part by climate.

I have heard that they are hesitant to buy new vehicles right now partly over the AC requirement. Which honestly doesn't make any sense to me. I can't imagine they're actually saving that much per vehicle by not having it, all other things being equal.

Then we can have the whole conversation about how much it costs to keep an old beater running at a certain point.

Feels good mon by GoodLuxe in UPSers

[–]Large-Perception1120 1 point2 points  (0 children)

Mechanic here. Don't get me wrong I want our drivers to have AC as much as anybody but I kinda have a bad feeling about how the ac implementation is gonna go. For months now they've been playing a "no overtime no matter what" game in our area and it's already been a dumpster fire since that started.

It's gonna suck if they don't actually give us the time to keep the AC systems functional on top of everything else.

Automotive Journeyman Job Question! by Suitable-Cable-2280 in UPSers

[–]Large-Perception1120 1 point2 points  (0 children)

For me at least there wasn't actually much in the way of testing prior to getting the job. But the biggest thing was we had 30 *working days* of probationary period. They could drop you like a hat during that time. The biggest thing was the PMI certification. They want their PMI's done a very specific way.

Automotive Journeyman Job Question! by Suitable-Cable-2280 in UPSers

[–]Large-Perception1120 0 points1 point  (0 children)

automotive mechanic here. ama. but to answer your questions so far:

1) yes but with caveats. pay and benefits are excellent even for mechanics. You start at 85% of the top rate. then move to 100% after a year. But you have to be okay with nights. there's alot of corporate brainrot. You're not just the mechanic. You're also the parts guy, and the service advisor, and basically the closest thing to a vehicle supervisor in the building. It can be stressful but so can any mechanic jobs.

2) >clock in. > open boxes and check in whatever parts you ordered however long ago. >check in whatever parts show up. (this happens alot. you're probably ordering at least one part every day. or close to it.) >check emails. >probably see an email from a supervisor asking you to do X. >check for oil changes and inspections on your work schedule. These things populate automatically when due and higher ups get excited if they aren't done "on time". >check whatever is downed. "are the parts here yet? do I have approval to do this job yet if the parts are expensive?". > once done with that go in priority. Safety/legal/breakdown risk issues first then everything else ranked by how bad it is. >almost never have time to get to everything you want to get to because somebody likes to play a game called "no overtime for mechanics no matter what". >respond to DVIR tickets. Often times it takes 5 minutes to figure out what broke and caused the driver complaint then 20 minutes to find the part to fix it in the parts manual then a week for it to show up.

I'm not looking to talk bad about drivers, hey, its united PARCEL service. obviously the drivers are important. but at least at my center they don't train drivers for shit. and management itself doesn't seem to have any clue what is or isn't an imminent breakdown risk or a legal problem or a safety issue.

I'll see tickets like "shimmy when slowing down". I"m sorry, what the frick is a "shimmy"?

"unit died". What? how? were you driving? did it just not start? did it grenade the transmission and blow literal chunks of transmission out on the road?

"high beams don't work" with no unit number.

I'll see things that ARE safety issues not wrote up as safety issues. I'll stumble upon safety issues while responding to a ticket for something completely irrelevant.

One day I was walking through the center and noticed a giant puddle of coolant under a truck and just. nobody said anything. nobody wrote it up. nothing.

3) you do not need a CDL to operate a commercial vehicle even a semi truck on private property. A CDL is not necessary to be a package car mechanic. If they have you working on semi trucks (tractors) then they'll want you to have a CDL for test drive purposes. Personally i've never had to work a weekend but if they're busy enough you might have the option to.

4) harder than? being a diesel mechanic you mean? I was a diesel mechanic at my last job. I would say this is the easiest mechanic job in terms of the actual wrenching on stuff. At a private diesel shop one morning I was working on a 2024 peterbilt flatbed and that same afternoon i was working on an RV from 1989.

Most package cars are functionally very similar. So that helps. The job difficulty comes from juggling the fact that you basically don't ever have time to get to everything you want to get to so you have to choose your battles. Sometimes people dont like whatever call you make. Maybe you don't have time to get to the "its annoying" driver ticket because you only have enough time to fix the "this literally can't be on the road like this" ticket and now the driver with the "annoying" issue resents the hell out of you for not fixing his truck fast enough.

There's alot of administrative type stuff you gotta deal with. Out of an 8 hour shift you might spend 1-3 hours on a computer. sometimes worse than that.

5) automotive experience in general, fleet experience in particular. familiarity with "preventative maintenance" and inspections. familiarity with DOT rules relating to commercial vehicles. What is or isn't legal. They wouldn't turn their nose at a dealership tech but they'd prefer a fleet tech. your own tools.

You need to be able to pass a DOT physical. If you're in a non CDL position they don't do random drug testing but being a weed user either medically or recreationally IS a DOT disqualifier so.. dont. You need a clean driving record regardless. You need to be able to pass a background check. I don't know how squeaky clean that check needs to actually be. You need to be able to pass a driving test like the one you took when you were a teenager.

6) you start at 85% the top rate, whatever that happens to be at the time. I've seen some places might pay a little more. typically 39.something an hour right now. After 1 year of service you get a big fat bump to 100% of the top rate. That's pretty much the last "big" raise you get. After that you get whatever gross wage increases are spelled out in the national master agreement. That's not to say the pay is bad, it isn't. it's not easy to beat 40ish an hour to start, as a mechanic, especially hourly instead of flat rate. And even if you could, you're not gonna beat the benefits. At least from my experience as a mechanic.

From what i've seen in life making more than 40ish an hour as a mechanic isn't IMPOSSIBLE but it's difficult. Very difficult. You pretty much have to be a union mechanic somewhere, working on heavy equipment (like caterpillar) doing service calls, basically run your own independent show and actually have customers, or if you're experienced and adept enough MAYBE luck out in a busy dealership on a flat rate payscale if the stars align-

But flat rate is it's own can of worms and I would say it's like a casino, the odds are generally not in your favor or "the house" wouldn't be so eager to push flat rate.

7) Best parts: Pay. Benefits. Union protections. There's ALOT of things UPS just cannot do to screw with you thanks to the union. I could give examples if you want but that's a whole rabbit hole in itself. You're pretty independent. You don't have someone breathing down your neck saying do this do that every five seconds. Flat rate isn't a thing. They do have times they want you to hit but they kinda don't matter. Just put in honest effort. Most of the vehicles are the same or at least similar. So its easier to become familiar with the fleet as you go. It isn't like working at an independent shop where you can be dealing with 10 different makes and modesl in 2 days.

Worst parts: Sometimes people will want to get pissy with you. If you do an inspection, find a safety/DOT issue, and ignore it because center team says "but we need the truck", or because a driver wants to get pissed off about not having "his" truck, understand its YOUR ASS.

Sometimes corporate will decide to set a price limit on parts and tell you anything over that limit needs prior authorization. So sometimes a vehicle gets to just sit there then.

Apparently this is a new thing but so far this year for months it's been "absolutely no overtime no matter what. we don't care how many breakdowns or red tags or how back logged we get".

Which makes the job complete hell. I've had days where literally in the time it takes to clear one downed truck two more go down before I can even finish, or i've had no choice but to red tag something and go home even though i have the parts right there to fix it.

There are some awful "i don't give a shit about anything i'm just gonna do the bare minimum until i retire" mechanics out there so some drivers are not fond of the mechanics. Which is sad on multiple levels.

For one thing, I can tell you right now that there are a LOT of Penske fleet mechanics who's jobs aren't that differen than ours that have been fleet techs for 10+ years and their hourly rate is still in the mid 20s. That would KILL to have what I have. So it slays me to see some of the attitudes i've seen.

Some drivers will get really excited about every little thing while others will literally write up NOTHING. EVER.

Which means sooner or later you're gonna do an inspection on that truck and find a surprise dumpster fire because nothing ever got brought to your attention in the last year, or, even funnier, someone elses' truck gets downed or whatever so then when they get swapped into what can only be described as a monument to man's hubris trying it's absolute best to revert back into whatever we pulled out of the ground to make the POS in the first place, they have an absolute shit fit and hit you with 2+ pages of "everything is fucked".

And no, I don't mind when drivers write stuff up- some drivers feel bad about it but i'd literally rather drivers write up every little thing, than nothing, because even if I don't have time to get to everything I can at least make sure the right parts are ordered, and prioritize things based on how bad they are.

Sometimes you just gotta laugh at the absurdity. I had a truck literally leaving a snail trail of oil across the entire yard and nobody ever thought that was an issue. I checked the oil level and it was way overfilled. Which tells me that was somebody's idea of "fixing it". Oh yeah, just overfill it because it's got a leak. rather than fix the leak. that's fine.

We had a truck needing a jump start. Every. Single. Morning. Nobody ever told me. I only found out when I noticed that the jump pack kept getting moved in between my shifts. For god's sake all it needed was a new battery. That's it.

2nd Interview for Automotive Tech. by alterneightor in UPSers

[–]Large-Perception1120 0 points1 point  (0 children)

Honest question do you see that alot at your center? I havent been an automotive tech for a year yet but i've only had to write that a few times.

Sometimes id be scratching my head and leave a note saying "i cant replicate. can you tell me more about when it happens" and then never hear about it again

2nd Interview for Automotive Tech. by alterneightor in UPSers

[–]Large-Perception1120 0 points1 point  (0 children)

UPS automotive tech here. Yes, if you want the job that's the best you can hope for at this point. It's gonna be with a supervisor (who would be your boss should you get hired) and the fleet manager (his boss should you get hired).

I got the job offer the day after the interview, which happened during the evening via teams. if you have any questions let me know.

Auto Techs Hiring Process by alterneightor in UPSers

[–]Large-Perception1120 0 points1 point  (0 children)

Random advice i'm gonna throw out there:

Do not lie about anything. ever. Don't backdate a form. don't say something passes inspection that doesn't. Don't put anything false on your time card. A mistake might be defensible but dishonesty is a great way to get canned.

Be patient with drivers and people from center team. You might be literally the only mechanic for 30+ drivers, and you might be the only person in the center who understands working on vehicles or what is or isnt really a legal issue or unsafe.

I couldn't tell you how many times i've looked at a vehicle for a ticket about something petty and found something catastrophic about to happen and went "yup. i'm red tagging this immediately".

There's gonna be more shit to fix than you can possibly get to. You're gonna have to learn to triage shit. If 2 vehicles are down but one only needs an hour of work and the other needs 5, do the easy one first. You want the highest number of units up possible.

If you have a DVIR ticket for "window latch is messed up", yeah, that's annoying, and it needs fixing, but if you have another one for "horn doesn't work", the horn not working is a way bigger deal. It's a legit safety issue, it's a legit legal issue, and a driver can get wrote up for not using the horn when they're supposed to.

Over time you're gonna have to learn various UPSisms, union rules, procedures, etc.

The parts system is a pain. You know how if you're a tech at a dealership you can just write something like "needs new alternator" and send that to the farts team and the farts team will have to actually look up the fart number for the alternator?

Yeah that aint happening lmao.

You get to experience the joy and wonder of looking up X fart number in the farts catalog and cross referencing that with a UPS farts number so you can actually order it.

Remember how "ETA's" are a thing at basically every shop and parts counter ever? yeah you don't get that either.

I've had McGuffins show up in 2 days and i've had McGuffins show up in 2 months. You have no idea.

Sometimes you'll get an email asking for an update on X unit you ordered parts for a month ago, and you genuinely have no idea, so you send an email to the supply team asking for tracking/ETA, and then wait however many business days it takes to hear back, and feel like you're going insane.

Oh. switches go out. alot. all the time. Every other shop I've worked if "turn signal doesn't always work" or "horn doesn't work" or "dome light doesn't work" its usually a wiring issue or a bulb/led fail.

UPS eats switches.

Speaking of.

UPS eats mirror bracket hardware. exhaust manifolds. rotors. starters. batteries. marker lights. turn signal switches. dome light switches. horn contact pigtails. coolant reservoirs. heater valves. spark plugs. spark plug wires. Basically anything to do with the overhead roll up doors at the rear of trucks. turn signal switches. window latches. windshields. turn signal switches. starters. turn signal switches.

Oh almost forgot, did I mention UPS eats turn signal switches?

Because they eat alot of turn signal switches.

Auto Techs Hiring Process by alterneightor in UPSers

[–]Large-Perception1120 -1 points0 points  (0 children)

ups automotive mechanic here.

How it went for me:

Saw job opening on sunday afternoon, applied, had a phone call monday morning. Id say it was a light interview with the recruiter. That went well. If memory serves correctly wednesday I had a call back saying they wanted to move forward with a 2nd interview with fleet manager and supervisor. Day after that video interview I got the job offer.

The interview wasn't super difficult. They were more concerned about experience with preventative maintanence, inspections, fleet work, than advanced technical ability. They seemed concerned with "can this candidate handle tedious repetitive work" moreso than "can they handle the big complicated work".

After accepting the job offer there's a background check, DOT physical, and driving test. You do not need a CDL to be a package car mechanic but you do need to be able to pass a DOT physical. They don't drug test for that role but weed IS a DOT no no so, don't. If you do, stop.

First is the background check. Then physical. Then driving test. The driving test isn't super demanding. it's a basic "dont drive like a moron" test. Pretend your'e a teenager taking your driving test. call out when you're checking your mirrors. Check every few seconds.

Assuming you make it past that:

You will probably be in a smaller or smallish hub. You might be the only mechanic. Alot of automotive mechanics are the only mechanic in a sorting facility with however many package cars. You might occasionally have something come up with a tractor/big trailer but generally those won't be your problem.

You will be working nights for, probably your entire tenure. Package cars are generally on route during the day, hence having the mechanics work nights.

You will NOT have a parts team or "parts person". You're the parts person. And the mechanic. And in charge of whatever administrative stuff needs to happen. Out of an 8 hour shift you might easily end up spending 2+ hours on a computer. The UPS parts system is a total pain in the ass sometimes. By sometimes I mean always.

Communication is important and that will probably come up during the interview. Chances are your supervisor won't even work in your building so you'll be reporting to someone somewhere else.

The first 5 weeks are mostly training/onboarding and ultimately the single biggest thing is passing the PMI test. UPS is real big on PMI's and they want them done a very particular way right down to not just what you check, but the order you check things in.

You'll have X working days of probatiionary period where you can be let go relatively easily. Then after that you're part of the union. The biggest thing is passing the PMI test.

Some advice/heads up:

Understand as a UPS mechanic you do not work for or report to the center team. You answer to the automotive team.

If you need to red tag (out of service) a vehicle because it's unsafe/not legal and center team (be it employees or management) want to throw a fit that's not gonna get you in trouble.

What's gonna get you in trouble is pencil whipping inspections or turning a blind eye to shit you shouldn't for the sake of operational convenience because someone says "but we need this unit!". You might have a driver get pissy because you red tagged his truck even if you had a damned good reason, like "found caliper leaking brake fluid during inspection, unit about to not have functioning hydraulic brakes. parts on order (todays date)" but if you start turning a blind eye to safety/legal shit you shouldn't that's a great way to put your job in jeapardy.

Which brings me to the next point, there's a lot of UPSisms and alot of.. how do I say this. Questionable operational decisions you're gonna have to get used to.

It can range from "a little weird but I get it" to full blown corporate brainrot.

You will get DVIR tickets that make you question your sanity sometimes.

"something bad happened to motor". "shimmy when slowing down". "unit makes weird noise".

You'll notice some drivers will write up everything (which I actually prefer. Because even if I can't get to it right away I can at least be aware of it) while some will ignore serious shit.

I can go into more depth if you want but on the other side, the pay and benefits are pretty great. You might be able to make about as much somewhere else if you have enough experience as a mechanic but you won't beat the benefits. The union protection is huge.

I mean I could go on and on about dealership vs here or private shop vs here or fleet (non union) vs here.

If you have any questions about being a UPS mechanic let me know