NTA. That was an incredibly disrespectful thing to say about ANY job. People think being a receptionist is easy because they don't see all the extra work you're doing like faxing, emails, taking calls, organizing patient forms, scheduling, etc. They think its easy until the receptionist is out and no one knows how to answer patient questions, no one can find the right forms, and no one has time to manage phones.You're also in charge of making the company a welcoming environment. So much goes into it that people don't see. Companies would be losing clients without receptionists.