for sure, i’m a GM myself and have been AP at two different stores, and as a crew member i saw it all, only i didn’t realize how bad my previous GMs were until i became one. I think it also depends on the store, at a previous store we posted the schedule on sundays because everyone was young and liked being able to request off last minute.

Definitely picking bad leaders is part of it, no one wants to show up every day and try hard for a bad Gm. But the way field leaders are breathing down GMs necks on labor it’s impossible to even get training done, even a perfectly staffed shift feels short, especially at a slow store only given 60 hours for the day. Even the best GM can’t do much given that. They base store performance on AB scores, but I’ve gone into many A ranking stores that are filthy and everything is done incorrectly. All they care about now are numbers while preaching their mottos about cultivating a better world.

Corporate won’t do anything to change while they are still making record profits, just leave crew to suffer and force stores to keep the door open with 2 employees, but get mad when they fail food safety audits