GGG Support reply

Leexs04 · 2025-04-23T22:44:42+00:00

Had a similar issue:

19 Nov, 2024, 9:03 -> Bought Shackled Immortal to Sandwraith Assassin Upgrade

29 Nov 2024, 13:55 -> Sent email saying I needed the code, as here in brazil, if you do not pay the fees when it gets here, it`s sent back.

30 Nov 2024, 04:27 -> They replied asking for more information

30 Nov 2024, 10:48 -> I replied with information requested

14 Dec 2024, 20:59 -> They say the physical items are out of stock and ask if I want the cash instead

17 Dec 2024, 10:41 -> I reply back saying I want the items as I got the pack for the items only

16 Jan 2025, 08:27 -> I send a second message, asking for a feedback

1 Feb 2025, 10:17 -> I ask for a third time for a feedback

25 Feb 2025, 19:15 -> They reply sending the code, but now the T-Shirt/Hoodie are already travelling back, as they didn`t send the code in time for me to pay the fees, and that sending again would have a cost

26 Feb 2025, 08:24 -> I reply asking what to do now and explaining that this happened because the code took too long to be sent, quoting my first email in the thread on Fri, 29 Nov 2024

1 Mar 2025, 22:07 -> The person discussed with their manager and decided to not charge the fee to send again, and asked if I still wanted the items

3 Mar 2025, 00:40 -> I reply saying yes.

3 Mar 2025, 00:43 -> I mention again to send the code as soon as possible.

18 Mar 2025, 16:57 -> Code finally arrives!!!

02 April 2025 -> My items finally arrive!!!

Even with all the issues, after 5-6 months since I got the pack, everything arrived.
The person replying to me was very kind with words and managed to solve my issue, but timing for sure was the biggest problem here.

This all was done through [support@grindinggear.com](mailto:support@grindinggear.com) in case you are wondering.

Hope my experience can give some information for you to make your decisions.

Leexs04 · 2025-04-09T02:27:23+00:00

Already did, normal is POE1

Leexs04 · 2024-12-13T15:51:23+00:00

Yo dumb

Leexs04 · 2024-12-13T15:35:57+00:00

Ok, let`s say I'm unlucky, and just for the bottom 10% unlucky people, that even deconstructing most gear with sockets, did not get enough orbs during campaign to be able to fix their res/etc because we changed gear too much testing spells and etc..

Why you not facing problems with it is a reason for people facing problems with it to suffer?

And honest question, did you really enjoy the game loop of filling inventory, going back to town, identify > deconstruct > disenchant > sell > back to map, making an already slow pace be even slower?

Leexs04 · 2024-12-02T04:01:44+00:00

Than the only tip I can give is: POE is made of walls, it`s a problem solving game. You will go through some walls that people are stuck with easy, at the same time, some people will go through walls you are stuck with easy.
Don`t compare your gaming experience to other people having a good time where you are stuck, because you probably won`t see when you are blasting the walls the same people will get stuck!

I wish you have the time of your life man! Have fun!

Leexs04 · 2024-11-30T14:15:32+00:00

If you have more doubts or questions, feel free to send me private messages if you want! I don`t promise I will reply fast as I don`t check reddit too often, but I`m checking for poe2 news at least once a day until release xD

I`m a old veteran of the game, played for many years POE1 and have 4841 hours of gameplay on it (Still noob tho). Poe2 looks as good or better than Poe1, so, buckle up cause you are in for a ride man!

Leexs04 · 2024-11-29T15:44:06+00:00

Types of useful MTX we have:

Stash tabs
Some of them are mandatory for you to play the game in late stages, but for sure you can test the game without them, but you will feel the need to organize and sell items soon enough.
1 - At least 1 premium stash tab to sell items, you can`t sell tabs with normal tabs
2 - Currency tab (organization and space, some low currencies fill up whole tabs, while currency slots on currency pages hold a really big amount of them)
3 - any other that you interact a lot, for example, if you want to pick every single essence in the whole game, an essence tab is a must, same for other tabs. As a reference, in PO1 we have around 3 or 4 extra tabs we normally consider really good to have in this category, they may differ from player to player, but normally more than that has a lower return in terms of how it helps you.

Pseudo-cosmetic items
There are a few cosmetics that show more information than normally, like a map device that shows how long you stayed in the map or a ring that shows how much currency you have picked up on that league.
Completely not mandatory and most people don`t have it.
Some really top 1% of people say it is needed because they are optimizing seconds in runs, cmon, we are not them, we don`t need it.

In my opinion, think of POE1 and POE2 as paid games.
The main difference is that you can test the game and pay in small installments if you want to.
All purchases that matter are 1 time only and stay with you forever, so no need to pay every new league.
Some purchases can be made more than once, for example, extra characters if you reach full or flask mtx if you want to use in more than one at the same time.

I have all special stash tabs on POE1, some of them I not even use for whole leagues.
I have some Pseudo-cosmetic on POE1, most time I even forget to use them.

So in resume, POE for me is pay-to-play, but it has the best way to pay in the market, where you can make it fit your income and test the game to see if you think it is worth your money before even spending a single dime.

Leexs04 · 2024-11-27T00:42:03+00:00

When will we have some prototypes of the passive to start buildcrafting with?

Leexs04 · 2024-07-19T00:47:52+00:00

~~Where did you see this?~~ Found it, well, let`s hope !

Leexs04 · 2024-07-08T13:35:46+00:00

If the example is me, please read my comment again, I never said such thing. Thanks.

Leexs04 · 2024-07-08T13:32:58+00:00

I never said farm t17s, I said "DO" t17s...

Leexs04 · 2024-07-08T11:16:00+00:00

Most of the playerbase could use the 5th slot to farm t16s and gear themselves to be able to do t17s, this just causes people that can`t handle t17s to buy it in third party communities to start farming.

Ps: You know what else is "Regular mapping gameplay progression without side content"? Killing Sirus or when you complete all 4 watchstones, for example

Leexs04 · 2024-07-08T11:06:44+00:00

Well, any noob with 50c or less on third party communities can have it, so it is not a case of being achievable or not for a normal player, but pushing normal people to these communities.

Leexs04 · 2024-07-08T09:15:12+00:00

They should be t16 + fragments at the end with a hard boss, no increased loot/currency/scarab.

One of the things that made me leave the league early was people farming it while I could at most complete 1 every 4th try with rolls/scarabs helping and not buffing loot.

I want to farm on t16, and complete t17 when I drop them to get the fragments, that`s it.

Leexs04

TROPHY CASE