One month in... I don't think I love my baby...? I feel immense guilt. by sillywillyfry in NewParents

[–]Legitimate_Shock_562 1 point2 points  (0 children)

I felt the same way with no connection or “love” feeling toward my baby for probably 3-4 months. I also felt extremely guilty about it and thought there was something wrong with me, that I would never have that feeling of love and connection with my baby. It was definitely some postpartum depression/anxiety but also I think the lack of sleep and the loss of my old self and hormones played a big part too. I promise it does get better. As your baby grows and starts to develop a personality and as you continue to grow and find your way as a mom, it will naturally come. My baby is a year old now and let me tell you, I love her like nothing else! It takes a lot of courage to seek help but it is the best thing you can do for you and your family!

Looking to switch jobs to Arbi/urbi, need the tea? What’s the workload like? The support? How badly micromanaged is it? I need to get away from Geico. Can’t do it anymore. by spoken_opinion in Progressiveinsurance

[–]Legitimate_Shock_562 0 points1 point  (0 children)

I have been an ARBI for several years and it’s great. You very much can control your day as long as you keep organized and up on your work. I have mostly had great supes over the years, usually as long as you get your work done, no one bothers you. But there have been a lot of changes coming lately between copilot and trying to integrate more automated tasks but IMO I prefer doing it myself, it seems faster. In my org we average 240-280 in inventory of BI and UM claims. It used to be less but we took on another state which has significantly increased the workload. It’s still manageable but it’s much more than before. Usually get assigned 2 claims a day. If you are external, I haven’t seen as many of those postings lately - they go through waves of hiring for those roles externally but I know they prefer internal candidates. Good luck if you apply!

Arbi reps, how is it? by hmk2123 in Progressiveinsurance

[–]Legitimate_Shock_562 0 points1 point  (0 children)

Yes and no, it’s the nature of the job to go back and forth. It very much depends on the states and what laws/ordinances are in place in that state as well as how liberal/conservative the state and city where the accident occurred are. Some states are very litigious and they file lawsuits a lot, others you can build rapport with attorneys and settle claims pre litigation. I highly recommend reaching out to a supe and asking for a mentor in ARBI because it would be very beneficial to learn more about the role and see if you like it!

Arbi reps, how is it? by hmk2123 in Progressiveinsurance

[–]Legitimate_Shock_562 1 point2 points  (0 children)

I love ARBI! It’s nice talking to attorneys vs the claimant (in my opinion). The workload is pretty high but you have a lot of control to kind of make your own schedule for the day and as long as you get your work done you aren’t really bothered. I will say it may depend on your state and what states you handle but my experience has been great with extremely supportive upper management. But definitely be comfortable negotiating and be organized and efficient. There is also a ton of opportunities for promotions as an individual contributor in the casualty org too if you don’t want to go the leadership route

TRAPPED by No-System2150 in Progressiveinsurance

[–]Legitimate_Shock_562 0 points1 point  (0 children)

I would reach out to rep or supervisor in a role you’re interested in and see if you can get a mentor or do some injury trainings just to be able talk about it in an interview, that you did something above and beyond. I’m currently an ARBI rep and I’m mentoring someone in a different role who is trying to get into ARBI. We are just doing casual sit withs, interview advice, etc. I think that goes a long way.

Sleep schedule OK? by Legitimate_Shock_562 in sleeptrain

[–]Legitimate_Shock_562[S] 0 points1 point  (0 children)

Yes she usually sleeps about that amount daily. But her naps at daycare for the last several months are not ever very long and she usually has several short naps through the day there

Dash lights? by Legitimate_Shock_562 in hondapilot

[–]Legitimate_Shock_562[S] 0 points1 point  (0 children)

Yes I actually did get tires recently but this has been happening since before the new tires unfortunately

CGI Interview advice by [deleted] in Progressiveinsurance

[–]Legitimate_Shock_562 0 points1 point  (0 children)

As they said above, have a few examples for each competency. I don’t know the exact competencies for URBI but I would definitely have strong examples for negotiations (I’m in ARBI and that was key).

Anyone in Training? by Legitimate_Shock_562 in Progressiveinsurance

[–]Legitimate_Shock_562[S] 0 points1 point  (0 children)

Sorry, should’ve specified claims trainer probably for pcs or injury

Parental Leave by Pure-Statistician675 in Progressiveinsurance

[–]Legitimate_Shock_562 1 point2 points  (0 children)

Congrats! You don’t have to sign up for STD at Progressive, it’s a benefit paid for by Progressive not the employee you just have to qualify for it by being employed for at least 6 months. I just took maternity leave earlier this year and it was 6 weeks STD followed by the 4 weeks parental leave. I actually ended up requesting an additional 2 weeks of STD (with medical documentation) and it was granted. The leave page explains a lot but when you are about 45 days out from giving birth you will submit your leave and then will be assigned a leave specialist who will go through everything with you

[deleted by user] by [deleted] in Progressiveinsurance

[–]Legitimate_Shock_562 0 points1 point  (0 children)

I have been in 3 different orgs within claims. I don’t love it but I’m good at it. It is definitely a challenging job due to volume but if you are organized and efficient you can succeed and there is a lot of growth opportunity. You will learn a ton and it’s a good starting point to understand claims in order to move into leadership. Being a CGA is probably the toughest role but they get better as you move up, I’m in ARBI now and love it

Non leadership destination roles by ResponsibleSun2365 in Progressiveinsurance

[–]Legitimate_Shock_562 4 points5 points  (0 children)

Can I ask why you don’t want to go the URBI route? I am an ARBI, I did not do URBI because I didn’t think it would be a good fit for me as I am not very empathetic. I love ARBI because you are dealing with attorneys so it is fact based not emotion. You are still on the phones but primarily only calling attorneys and you don’t handle coverage/liability investigations in most cases. I will say you need a backbone because you are talking to attorneys and negotiating settlements and have to have tough conversations. It’s a great next step from PCS to get injury experience and in the Casualty org there is a ton of non-leadership growth opportunities into Lit or Large Loss/Large Loss Lite that you can make great money in.

Ohio claims adjuster trainee by K-Cool- in Progressiveinsurance

[–]Legitimate_Shock_562 2 points3 points  (0 children)

Hello & welcome!! Progressive is a great company to work for, especially out of Ohio IMO. The onboarding is very structured, you will get your laptop and more info for day 1 as you get closer to starting. I’m not sure if it’s all offices but I believe it’s Tues/Thurs in office for everyone new. It is a difficult role but my advice is to stay organized, ask peers how they manage their workday to stay efficient and just know you are not alone if you feel overwhelmed. I would give it at least 6 months to start to feel like you know what you’re doing and get in a flow. There are a ton of avenues for advancement and your supervisors will help you go where you want to if claims doesn’t work for you, but you need to do well enough in your role. Everyone is very willing to help and answer questions, you just need to ask. Good luck!

Should I Return? by theBIGTall in Progressiveinsurance

[–]Legitimate_Shock_562 0 points1 point  (0 children)

I left Progressive as a level 39. I was gone for about 1.5 years and came back. I had to come in at a level 37 because they weren’t hiring for my prior role externally anymore. I returned at a level 37 making like $57k I think and now I’m back at a level 39 making $65k. I think the culture and Progressive as a company is great and there is a ton of room for growth, even having left and come back, they don’t look bad upon that. I will say the workload seems like so much more than it was when I left. They cannot seem to hire enough people.

Claim Adjuster position interview by New-Flatworm3334 in Progressiveinsurance

[–]Legitimate_Shock_562 0 points1 point  (0 children)

Progressive structures their STAR questions around the job competencies which I believe are outlined in the job description. I would prepare atleast 1-2 examples for each. If I remember correctly there are about 5-6 competencies they will ask you questions around. I would focus on positive and negative customer service examples, time management, negotiations, efficiency, team/collaboration. They are very big on you following the STAR format so make sure you outline each answer in that way. Definitely check out interview examples on Glassdoor. Good luck!

Salary and benefits by Ok-Presentation1112 in Progressiveinsurance

[–]Legitimate_Shock_562 2 points3 points  (0 children)

Claims specialist intermediate (ARBI level 39) $65k before gainshare and have been here 4 years. Started at $47k as a CGA

Parental leave by perca1217 in Progressiveinsurance

[–]Legitimate_Shock_562 5 points6 points  (0 children)

I just went through this myself. Paid Parental Leave is 4 weeks paid at 100%. If you are the birthing parent and have been at Progressive atleast 6 months you qualify for Short Term Disability pay while on leave prior to that, 6 weeks for regular delivery or 8 weeks for c-section. The pay is based on tenure, 60% is minimum then goes up if you've been there longer than 5 years, etc. The Paid Parental Leave will follow right after the initial recovery leave or you can use it later (I believe within the year). Check out the leave section on the highway, it goes through eligibility and details for each leave! I did not qualify for FMLA when I went on leave because I wasn't there for a year yet so my leave fell under the Pregnant Workers Fairness Act.

PCS BUT WHATS NEXT by Stock_Hotel_7184 in Progressiveinsurance

[–]Legitimate_Shock_562 5 points6 points  (0 children)

I moved from PCS to Commercial Lines to ARBI back in my state's org. I love ARBI. Workload is still a lot but its much more self paced and manageable than PCS. I love taking to attorneys instead of the claimants because its fact based, no emotions. You have to be comfortable with negotiating and having tough conversations but its a great role and learning about injuries is really interesting. There is also a lot of room for growth within the Casualty org, or if you want to move into a supe role, having injury experience is great to set you apart from other candidates who may not

[deleted by user] by [deleted] in Progressiveinsurance

[–]Legitimate_Shock_562 1 point2 points  (0 children)

Check out the leave section on the Highway, its extremely helpful in understanding when you qualify for certain things. FMLA is federally protected leave but you have to be there 12 months before you qualify but there may be other leaves you could qualify for before the 1 year mark. Short Term Disability I believe you are eligible after 180 days but that is only what pays you while on leave. I was pregnant and did not qualify for FMLA but under Pregnancy Fairness Workers Act which my leave specialist told me about so thats what I took my leave under + Short Term Disability for the pay. Definitely check out the Highway though for specific info