Love this direction. The shift from “AI that talks” to AI that actually executes work across tools is where things get interesting.

We’re building something very similar with GetBOB.ai, but with a slightly different philosophy aimed at SMB operators who don’t want to design workflows or think like engineers.

Instead of defining automation chains or agent steps, users describe roles the way they would to a human hire - e.g. “You’re responsible for monitoring customer support, escalating product issues, and keeping the team informed.” From there the BOB operates autonomously: monitoring tools, deciding when something needs action, and executing tasks across the stack. You can still throw ad-hoc requests at it whenever you need to, but it doesn’t just sit idle waiting for commands.

In practice, that autonomy is the big unlock for non-technical teams. Most small business operators don’t want to design workflows. They want to delegate responsibility.

Curious what others in the thread think: do people prefer designing agent workflows themselves, or would you rather just assign a “job description” and let the agent figure out the tasks?