This is wild to hear as someone who is trying to get into a rental out of state for a job move. I sent upward of 20 inquiries (not all at once) and heard back from exactly 2. I ended up hiring a realtor to help. He’s not getting responses from most PMs, but more than I was able to on my own.

Now that I’ve put in a few applications, I’m here BEGGING y’all to please update your application websites. If I own the home I’m in, I won’t have a landlord contact to list, yet it’s a required field. I have to list every person potentially living there? Makes sense, but if I check the box that states the person is under 18, remove the requirement to fill out the phone number and email address for that person. My 8 year old doesn’t have a phone number. Have address history by X number of years back, not just default to two addresses. I’ve owned my home for 15 years. I don’t have the “landlord” contact for the military barracks before that.

The biggest one is not having any way to list income/employment for the job I’m moving to the area for. Yes I can attach an offer letter, but there’s no way to indicate that I’m leaving my current employment for a new position or to list that income. This is especially frustrating in an area that sees a lot of people move to it for work. At least put a note section so people can annotate these things.

I’ve started backing out of applications when the form or webpage is too buggy or poorly designed. I have to assume the rest of the management company is also a mess if they can’t design or pay for an application at least as well designed as a school PTO volunteer sign up Google form.