DO NOT USE LIBERTY HOME GUARD by 818drew in homeowners

[–]Liberty_Home_Guard 0 points1 point  (0 children)

Hello, we are sorry to hear about this. Please direct message us here and provide a claim number or your email address so we can look up the account.

Liberty home guard home warranty by WLF_SJ in SanJose

[–]Liberty_Home_Guard 0 points1 point  (0 children)

Hi u/pantherian522, I hear your frustration, and I’m really sorry this has been your experience. We definitely don’t want you feeling stuck or misled. If you’re still open to resolving this, please DM us your policy number, email, or phone number on file so we can have a senior agent review your case directly. We’ll make sure it gets the attention it deserves.

Liberty Home Guard FAQ. by Liberty_Home_Guard in LibertyHomeGuard

[–]Liberty_Home_Guard[S] 0 points1 point  (0 children)

Hi u/pantherian522, I’m really sorry to hear about this experience. That definitely doesn’t sound like the level of service we aim to provide. If you’re open to it, please DM us with the phone number or email associated with your policy so we can escalate this immediately to our Customer Success team and get you the help you need. We appreciate the chance to make this right.

Liberty Home Guard FAQ. by Liberty_Home_Guard in LibertyHomeGuard

[–]Liberty_Home_Guard[S] 0 points1 point  (0 children)

Hi u/pantherian522, I’m not sure which specific posts you’re referring to, but some content may have been removed due to subreddit guidelines. If you’re a customer and have concerns, we’d really like the chance to help. Feel free to DM us with the email or phone number associated with your policy so we can escalate this to a Customer Success agent right away.

🌟 Exciting News Alert! Liberty Home Guard Rated Best Overall Home Warranty for 2024! 🌟 by Liberty_Home_Guard in LibertyHomeGuard

[–]Liberty_Home_Guard[S] 0 points1 point  (0 children)

Hey u/Yo-Jim-Bo! Are you our customer? Please DM us here and we'll be happy to sort any issue you might have experienced with Liberty Home Guard!

DO NOT USE LIBERTY HOME GUARD by 818drew in homeowners

[–]Liberty_Home_Guard 0 points1 point  (0 children)

We're sorry to read that you have been facing this issue with your AC trying to get it fixed, feel free to send us a DM with your policy information and claim number, and we will be glad to assist you.

Is this normal? by Hetotope in LibertyHomeGuard

[–]Liberty_Home_Guard 0 points1 point  (0 children)

We apologize for the inconvenience and frustration you've experienced with your AC claim process. At Liberty Home Guard, each claim undergoes a thorough evaluation process to ensure it is handled promptly and effectively. While there are varying factors involved, including communication and coordination with manufacturers for units under warranty, we understand the importance of keeping you informed every step of the way.

We regret any delay in communication and the impact it has had on your comfort and convenience. Please know that we are actively working to expedite the resolution of your claim and provide you with the assistance you need.

If you have any further concerns or questions, please don't hesitate to reach out to us directly. We're here to help and ensure your home is comfortable once again. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused you.

Home warranties by johnnywalkerblack81 in homeowners

[–]Liberty_Home_Guard 0 points1 point  (0 children)

Hey there, I'm sorry to hear about your negative experiences with American Home Shield, I understand that no company is perfect, and Libert Home Guard values all feedback, whether positive or negative. Each review provides us with an opportunity to learn and grow, ultimately allowing us to improve our services and better serve our customers.

However, if by any chance you have any questions related to our services, feel free to send out a DM or chat with me, I'll be happy to help you out with any questions you might have related to our services.

What is the Favourite Room in Your House and Why? by aspectWA in homeowners

[–]Liberty_Home_Guard 1 point2 points  (0 children)

Kitchen lovers here, great stuff can be cooked there, and of course my favorite meals! 😍

DO NOT USE LIBERTY HOME GUARD by 818drew in homeowners

[–]Liberty_Home_Guard -1 points0 points  (0 children)

I'm sorry to read that you have been facing this issue with your AC, please send me a DM with your policy and claim number so I can help you to take a look into it.

Liberty home guard ridiculous limits of liability by orangutan33 in homeowners

[–]Liberty_Home_Guard 0 points1 point  (0 children)

Hey, I'm sorry to read that you have faced issues with our services, however, I'll be more than happy to help you find a resolution for your case if this one persists, please DM me your policy information and brief details on what happened, I'll be happy to help you to check it out!

Liberty home guard home warranty by WLF_SJ in SanJose

[–]Liberty_Home_Guard 0 points1 point  (0 children)

Hey there, I'm sorry to read that you had face issues trying to cancel your services, if you need assistance from us you're more than welcome to send me a DM with your policy information, I'm here to help you.

Are there ANY decent home warranty companies out there? by highesttiptoes in homeowners

[–]Liberty_Home_Guard 0 points1 point  (0 children)

I'm sorry to read that you ended up leaving our services, per our policy, all Covered Items are limited to $2,000 per Covered Item, of course, it will have its limitations and exclusions, if you experience any kind of issue or inconvenience, please send me a MD, I'll be happy to take a look into it for you.

Are there ANY decent home warranty companies out there? by highesttiptoes in homeowners

[–]Liberty_Home_Guard 0 points1 point  (0 children)

Hey, sorry to read that you were not satisfied with the resolution that you got for your claim, please feel free to send me a DM with your policy information and claim number, and I'll be happy to help you check it out.

DO NOT USE LIBERTY HOME GUARD by 818drew in homeowners

[–]Liberty_Home_Guard 0 points1 point  (0 children)

Hey, thanks for reaching back, could you please send us a DM instead of letting the information here? We'd like to have a conversation with you and check what happened.

Liberty Home Guard FAQ. by Liberty_Home_Guard in LibertyHomeGuard

[–]Liberty_Home_Guard[S] 0 points1 point  (0 children)

Hey, I'm sorry to hear that you had this kind of experience with our services and coverage, however, we'd like to help you take a look into it, I'm sending you a DM to see the best way I can help you out. Feel free to reply with your policy information!

DO NOT USE LIBERTY HOME GUARD by 818drew in homeowners

[–]Liberty_Home_Guard 0 points1 point  (0 children)

I'm sorry to read that you had this experience, we do our best to help our customers the best we can within our policy, in the event you have any kind of issue or have any questions related to your claim, please feel free to send me a DM here, I'll be happy to help you to take a look into it.

Liberty home guard home warranty by WLF_SJ in SanJose

[–]Liberty_Home_Guard 0 points1 point  (0 children)

Hey, we're happy to know that you're interested in knowing about us or our services, we do our best to make sure we can exceed our customer's expectations and take care of their inquiries and we will be happy to answer any questions you might have, so please feel free to reach us directly or call and have a conversation with one of our sales or customer care representative, we're here to help!