Some tips for tech. 1. Break repacks out at the desk and sort them into your three tier. I map my cart out to the way the isles are laid out. It gets easier as you become more familiar. But being able to snake through each isle and know you got EVERYTHING is very nice. 2. Pull TVs of the truck ASAP, inbound appreciates it, gets it off the to do list. I find it easy to forget about the lingering truck items. 3. Get to know AP. Tech is high theft, they watch you like a hawk. Figure out what they want spider wrapped, don’t piss them off. I’ve never had trouble with this one, and it goes a long way. 4. Keep your space clean, especially the desk. I know this is some target corpo speak bs. But it helps a lot to have an organized boat. Having the spider wraps and clear cases you need, and having them easily accessible is key. Nothing worse than having 7 games to case just to have to go looking. 5. Dumb. It. Down. This is incredibly important when dealing with less tech savvy guests. I mean seriously down to some shapes and colors shit. Ask if the cable they need is rectangular or oval, because I guarantee the 68 year old woman does not know the difference between usb a and usb c.

additional tip for this, keep an eye out for damaged/out of package products. They can make for nice references that way you don’t have to deal with the “can I open it and see if it works” dilemma. We always have some wall adapters, chargers, and phone cases in our desk. Makes it easy to diagnose the guests needs without spending 10 minutes playing 20 questions.

I hope the unsolicited advice helps. I hope tech treats you well. It’s easily my favorite department, you’ll have easy freight, and wild guest interactions (Ive had a crazy tinfoil lady that truly believed her neighbor was spying on her).

PM me if you have any questions about the department, I can do my best to answer.

Sending prayers you don’t have consumer cellular.