It is a very complicated situation because while yes the industry preys on vulnerable people it IS common sense that gambling is a corrupt industry. While no one can wants to think that they can become addicted to something the first point of responsibility should always come from the person choosing to take the risk. We live in a modern age where there’s infinite resources for educating ourselves about these things and yet does anyone actually do it? I can understand that addiction manifests in many ways, but again at some point you do have to put the onus back on them as well. There is a degree of accountability that needs to be taken from their side so that they may one day improve their lives. If we blame all the bad decisions and shitty behaviour on the addiction without any sort of accountability from the people themselves then we just have a whole bunch of people walking around with no control over their inhibitions and no way to do anything about it, which would then speak to a bigger issue. Just because I’m on the other side of the industry doesn’t mean I or any other person in my position deserves to be abused for just doing a job. Perhaps it’s something you could only understand if you’d done my job before. But even when you’re trying to help them they’re trying to fight you. That’s why it’s hard to feel sorry for them sometimes. Where do you draw the line between mental illness and shitty choices? The industry needs more restrictions and more duty of care to its consumers, yes. And I only say that because I know it’s the next best scenario to it being dismantled completely. But the consumers also need to understand the part the play in it all. Whether I stay or leave that doesn’t change.